Philips 27254 user manual Customer Care & Warranty, Austria, Rts, Msi, Anovo CH

Page 45

9. Customer care and warranty

9.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country	CSP	Hotline Number		Price	Opening hours

Austria	RTS	+43	0810 000206	€ 0.07	Mon to Fri : 9am - 6pm

Belgium	Ecare	+32	078 250851	€ 0.06	Mon to Fri : 9am - 6pm

Cyprus	Alman	800 92 256		Free of charge	Mon to Fri : 9am - 6pm

Denmark	Infocare	+45	3525 8761	Local call tariff	Mon to Fri : 9am - 6pm

Finland	Infocare	+358 09 2290 1908		Local call tariff	Mon to Fri : 9am - 6pm

France	Mainteq	+33	082161 1658	€ 0.09	Mon to Fri : 9am - 6pm

Germany	RTS	+49	01803 386 853	€ 0.09	Mon to Fri : 9am - 6pm

Greece	Alman	+30	00800 3122 1223	Free of charge	Mon to Fri : 9am - 6pm

Ireland	Celestica	+353 01 601 1161		Local call tariff	Mon to Fri : 8am - 5pm

Italy	Anovo Italy	+39 840 320 041 € 0.08		€ 0.08	Mon to Fri : 9am - 6pm

Luxembourg	Ecare	+352 26 84 30 00		Local call tariff	Mon to Fri : 9am - 6pm

Netherlands	Ecare	+31	0900 0400 063	€ 0.10	Mon to Fri : 9am - 6pm

Norway	Infocare	+47	2270 8250	Local call tariff	Mon to Fri : 9am - 6pm

Poland	MSI	+48	0223491505	Local call tariff	Mon to Fri : 9am - 6pm

Portugal	Mainteq	800 780 902		Free of charge	Mon to Fri : 8am - 5pm

Spain	Mainteq	+34	902 888 785	€ 0.10	Mon to Fri : 9am - 6pm

Sweden	Infocare	+46	08 632 0016	Local call tariff	Mon to Fri : 9am - 6pm

Switzerland	ANOVO CH	+41	02 2310 2116	Local call tariff	Mon to Fri : 9am - 6pm

United Kingdom	Celestica	+44	0207 949 0069	Local call tariff	Mon to Fri : 8am - 5pm

43

Image 45

Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and maintenance MaintenanceOperation ‡ Temperature 0-40C 32-95F ServiceNotational Descriptions Disposal of product and pacNing material Waste Electrical and Electronic EquipmentTaNing bacN/Recycling Information for Customers Installation Setting up the monitorPacNage contents Depends on the countryOperating the monitor This hot key allows you to setup your favorite function keyPIP/PBP/Off/Swap Movie, Game, Economy, OffOSD Settings, then press button Then press buttonIndependent audio playbacN, regardless of video input OSD Menu Basic and simple instruction on the control NeysFRQÀUPWKHFKRLFHRUFKDQJH Switched off from Setup in the OSD On Resolution notiÀcationScreen Display menu Physical Function Tilt PivotMultiView Swap a and B source in PIP mode When the sub source is not DetectedSwap a and B source in PBP mode Source‡ Off Stop MultiView function Remove the Base Assembly for Vesa MountingTilt the base and slide it out Extend the monitor base to its maximum heightSmartImage Image OptimizationHow does it worN Movie, Game, Economy and OffSmartContrast InstallationPhilips SmartControl Premium First launch -WizardStart with Standard pane Adjust menu Color menu SmartImage Eco Power menu Options menuOptionAuto Pivot ‡ On single input displays, this pane will not be visible Help menu ‡ PBP mode Select Input and AudioTasN Tray Menu Disabled TasN Tray Menu EnabledContext Sensitive menu 7KHWDVNWUD\KDVÀYHHQWULHVSmartDesNtop Guide SmartDesNtopDrag and Drop Windows Other alternative path Vista WinNo other alternative path available TasN Tray Right ClicN Name Description Image SmartDesNtop Partition DeÀnitionsBottom Horizontal SplitRight side Vertical Even Split Into four evenly sized regionsSetting PowerSensorMHL Mobile High- Definition LinN LED Technical SpecificationsRohs YES Epeat Maximum Resolution Resolution & Preset ModesRecommended Resolution CrystalclearPower Management DeÀnition Power ManagementThis product is designed for both you and the planet Regulatory Information‡ Low energy consumption to minimize climate impact Only for selective modelsBeneÀts of Epeat Epeat Electronic Product EnvironmentalCE Declaration of Conformity ‡ GS EK1-20002013 GS mark requirementCet équipement a été testé et déclaré Declaration of Conformity for Products Marked with FCC LogoRegulatory Infomation Varning VaroitusVCCI-B Blue -NEUTRALN Brown -LIVEL GREEN&YELLOW -EARTHE Achtung Beim AufstellenEU Energy Label GREEN&YELLOWWaste Declaration for India Restriction on Hazardous Substances statement IndiaRecycling/index.page China RoHSRegulatory Infomation Philips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsDark subpixel Adjacent dark subpixelsTotal bright or black dot defects of all types Austria Customer Care & WarrantyRTS MSIFujitsu IBA3URÀ6HUYLFH AMCRedington India Agos NetworkPT. Cormic ServisindoTurkmenistan Technostar Service Chain Solutions ,IncVietnam Minh City Branch‡ Make sure the computer is turned on TroubleshootingSmartControl Premium FAQs ‡ Adjust the contrast and brightness on On-Screen Display‡ Reconnect your USB peripherals Do if the screen shows Cannot General FAQsHow do I adjust the resolution Q2 What is the recommended refresh rate for monitorDesired resolution under Windows What if I get lost when I am maNingCameras, monitors, printers, scanners, etc Multiview FAQs