Unsupported Document Types

Xerox® DocuMate® 3120

Loading Documents to Scan

We recommend you limit the amount or completely avoid scanning documents that are in this list.

•Curled, wrinkled or folded documents may cause paper jams or multiple pages being fed through the scanner at one time.

•Perforated or punched paper that could tear when the separation roller engages.

•Coated paper or photographs where the coating can flake off during scanning and leave residue in the scanner.

•Extremely smooth, shiny, or highly textured paper may cause the paper feed rollers to slip across the page and cause the scanner to report a paper jam.

•Carbonless copy paper may tear while being fed through the scanner and the pressure of the rollers may leave streaks on the page. The chemical coating on this paper will rub off on the rollers during the scan process, increasing the frequency of miss-feeds and paper jams.

•Partially transparent paper such as tracing paper as any images from the opposite side of the page or black background will appear in the scanned images.

Do not scan the following types of documents as they may cause damage to the scanner.

•Items outside of the specified supported sizes, thickness, and weight defined in this document.

•Non-rectangular or irregularly shaped paper will cause the scanner to detect and report document skew errors or paper jams.

•Carbon paper that will leave residue in the scanner and on the rollers that will transfer to the next set of documents scanned.

•Documents with hard items attached such as paper clips, binder clips, and staples.

•Documents with wet ink or white-out.

•Thermal or photosensitive paper.

•Overhead projector sheets, plastic film, camera film, and any other type of transparent or partially transparent plastic item.

•Documents that have been glued together.

•Cloth or metallic sheets.

18	User Guide

xerox specifications

Xerox Corporation, a pioneer in the field of photocopying and document management, was founded in 1906 in Rochester, New York. With over a century of innovative history, Xerox has continually evolved to meet the changing needs of businesses in the digital age. The company is best known for its first commercial photocopier, the Xerox 914, which revolutionized the way documents were reproduced and distributed.

A hallmark of Xerox technologies is its emphasis on quality and efficiency. The company's iconic photocopiers utilize Electrophotography, a process that employs electrostatic charges to transfer toner onto paper. This technology ensures high-quality reproductions that maintain the clarity and detail of the original documents. Over the years, Xerox has improved its copying technology, integrating features such as automatic document feeders, duplex printing, and color reproduction to enhance productivity in office environments.

In addition to traditional copying, Xerox has expanded its focus to include multifunction printers (MFPs) that combine multiple capabilities into a single device. These MFPs offer printing, scanning, faxing, and emailing functionalities, streamlining workflows and reducing the need for multiple machines. With the advent of digital printers, Xerox has incorporated cloud connectivity and mobile printing options, allowing users to print documents from their smartphones or tablets easily.

Xerox also places a strong emphasis on software solutions that enhance document management and workflow automation. The company's software offerings include Xerox ConnectKey, a platform that provides advanced security features, remote management capabilities, and customizable app solutions tailored to specific business needs. This integration of software and hardware not only improves efficiency but also reduces operational costs.

Additionally, sustainability remains a core initiative at Xerox. The company has committed to reducing its carbon footprint by adopting eco-friendly manufacturing processes and offering recycling programs for used products. Their efforts towards sustainability are evident in their energy-efficient devices and the use of recyclable materials in their equipment.

In conclusion, Xerox stands as a leader in the imaging and printing industry, recognized for its innovative technologies, multifunction capabilities, and commitment to sustainability. With a rich history rooted in groundbreaking advancements, Xerox continues to shape the future of document management and printing solutions, ensuring businesses can operate efficiently in an increasingly digital world.