Xerox xerox manual Uninstalling Your Scanner, Uninstalling the scanner driver

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MaintenanceXerox® DocuMate® 3120

Error

Problem Description

Solution

Code

 

 

 

 

 

0

Scanner is not connected to

A cable may be loose. Check that the scanner’s cables are

 

the computer. (The LED does

correctly attached to the computer. If the scanner still does not

 

not flash “E” and the status

connect, re-boot the computer.

 

light remains blue.)

 

 

 

 

4

Paper jam

Open the ADF cover and remove the jammed page. See

 

 

“Clearing Paper Jams” on page 24.

 

 

 

6

The scanner’s cover is open.

The ADF door is not closed all the way. Open the scanner then

 

 

close it again. Push down on the lid until it locks into place.

 

 

 

All

An internal part in the

Turn off the power to your scanner, then turn it back on. If the

Other

scanner may have

problem persists, re-boot your computer. If the problem still

Codes

malfunctioned.

persists, contact Xerox Technical Support.

 

 

 

Uninstalling Your Scanner

Use the options in the Windows Control Panel to remove the scanner driver and modules, and any other software provided with the scanner.

Please leave the scanner’s USB cable plugged into the computer while uninstalling the scanner driver. Unplug the USB cable when directed to do so in the instructions below.

Open the list of installed programs in the Windows Control panel.

Windows XP: Open Add/Remove Programs

Windows Vista and later: Open Programs and Features

Uninstalling the scanner driver:

1.In the list of installed programs click on Xerox® DocuMate® 3120 driver.

2.Click the Change/Remove or Uninstall button.

3.Click Yes when asked to confirm that you want to remove the driver.

When the driver uninstallation is complete the progress window will automatically close.

4.Turn off the scanner and unplug the USB cable.

5.Reboot the computer if you are prompted to do so.

Follow these instructions to remove any of the other software you installed with your scanner. Depending on the software provided with your scanner, and which applications you installed during the scanner setup, the application list may include:

Visioneer OneTouch

Visioneer OneTouch OmniPage OCR module

Nuance PaperPort

Nuance OmniPage

Nuance PDF Converter

User Guide

35

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Contents Page Page Page Table of Contents Compliance Information Safety Safety IntroductionOperational Safety Information Do theseElectrical Information Do not do theseEmergency Power Off Maintenance InformationElectrical Supply Disconnect DeviceContact Information Product Safety CertificationEnvironmental Health and Safety Contacts Welcome What’s in the BoxSystem Requirements DocumentationPentium 4 PC or AMD equivalent with VGA or Svga MonitorXerox DocuMate 3120 Scanner Xerox DocuMate Scanner Setup Unpack and Assemble the ScannerConnect the Power Cord Installation Install the Software and Connect the Scanner Click Install now Installing the Scanner Driver Connect the USB Cable and Turn on the Power Xerox DocuMate Installation Installing Visioneer OneTouch Installing Additional Applications Software About the SoftwareView the User Guides Register Your Scanner To register your scannerDocuments to Avoid Scanning Loading Documents to ScanSupported Document Types Unsupported Document Types Scanning from the Automatic Document Feeder ADF Preparing Documents for ScanningLoading Documents Scanning Interfaces Xerox DocuMate Maintenance Safety PrecautionsCleaning the Scanner Clearing Paper JamsMaintenance Xerox DocuMate Xerox DocuMate Maintenance Replacing the ADF Pad Assembly Replacing the Roller Assembly Maintenance Xerox DocuMate Xerox DocuMate Maintenance Troubleshooting Xerox DocuMate Maintenance Maintenance Xerox DocuMate Normal Operation Error Light Troubleshooting CodesError Codes Click the Change/Remove or Uninstall button Uninstalling Your ScannerUninstalling the scanner driver Xerox DocuMate 3120 Specifications Uninstalling Visioneer AcuityScanner Dimensions Xerox DocuMate 3120 Parts List Part Name Part NumberRegulatory Information Basic RegulationsUnited States FCC Regulations European UnionUnited States Copy RegulationsTurkey RoHS Regulation Canada Other Countries Compliance Information Product Recycling & DisposalUSA & Canada European Union RoHS and Weee ComplianceEnergy Program Compliance Energy Star for the USAProfessional/Business Environment

xerox specifications

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