Xerox xerox manual Error Light Troubleshooting Codes, Normal Operation, Error Codes

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Xerox® DocuMate® 3120

Maintenance

Problem: The ADF won’t feed pages properly.

A dirty or worn ADF pad assembly or dirt on the roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same time. Try cleaning the roller first. See “Cleaning the Scanner” on page 24. If that doesn’t solve the problem, the pad assembly may need to be replaced. It is user replaceable. See “Replacing the ADF Pad Assembly” on page 27 for the steps to replace the pad.

Problem: If the USB cable is disconnected during a scan, the scanner does not reconnect when the USB cable is plugged back in.

Unplug the power cable from the scanner, and then plug it back in.

If the scanner does not reconnect:

1.Unplug the power cable from the scanner.

2.Restart your computer.

3.After the restart is complete, plug the power cable back in.

Problem: Paper jams when it begins scanning from the input tray.

Make sure the front feed tray is closed, and that an item isn’t already in the scanner fed in from the front.

Problem: The scans from the input tray are always crooked.

Make sure to align the paper guides to the edges of the paper. If you are scanning small items that are smaller than the paper guides’ minimum adjustment, scan these items from the front feed tray instead.

Error Light Troubleshooting Codes

Normal Operation

•Steady blue: indicates the scanner is ready to scan.

•Steady red: the scanner is busy or it is not connected to the computer.

•Blinking red: the scanner is reporting an error.

Error Codes

The status light indicates the current state of the scanner. If your scanner experiences hardware problems, the status light turns red and will blink a specific number of times, the status light will blink red, and the LED flashes an “E” then the error code number.

Descriptions of the most common patterns are listed below. In all cases, you should turn off the scanner and check the scanner setup. Make sure the USB cable is plugged into the scanner and computer. Make sure the power cord is plugged into the scanner and into a wall outlet. Contact Xerox Technical Support if you experience a different blinking pattern.

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User Guide

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Contents Page Page Page Table of Contents Compliance Information Do these SafetySafety Introduction Operational Safety InformationDo not do these Electrical InformationDisconnect Device Emergency Power OffMaintenance Information Electrical SupplyEnvironmental Health and Safety Contacts Product Safety CertificationContact Information What’s in the Box WelcomeVGA or Svga Monitor System RequirementsDocumentation Pentium 4 PC or AMD equivalent withXerox DocuMate 3120 Scanner Xerox DocuMate Unpack and Assemble the Scanner Scanner SetupConnect the Power Cord Installation Install the Software and Connect the Scanner Click Install now Installing the Scanner Driver Connect the USB Cable and Turn on the Power Xerox DocuMate Installation Installing Visioneer OneTouch Software About the Software Installing Additional ApplicationsView the User Guides To register your scanner Register Your ScannerSupported Document Types Loading Documents to ScanDocuments to Avoid Scanning Unsupported Document Types Preparing Documents for Scanning Scanning from the Automatic Document Feeder ADFLoading Documents Scanning Interfaces Xerox DocuMate Safety Precautions MaintenanceClearing Paper Jams Cleaning the ScannerMaintenance Xerox DocuMate Xerox DocuMate Maintenance Replacing the ADF Pad Assembly Replacing the Roller Assembly Maintenance Xerox DocuMate Xerox DocuMate Maintenance Troubleshooting Xerox DocuMate Maintenance Maintenance Xerox DocuMate Error Codes Error Light Troubleshooting CodesNormal Operation Uninstalling the scanner driver Uninstalling Your ScannerClick the Change/Remove or Uninstall button Uninstalling Visioneer Acuity Xerox DocuMate 3120 SpecificationsScanner Dimensions Part Name Part Number Xerox DocuMate 3120 Parts ListEuropean Union Regulatory InformationBasic Regulations United States FCC RegulationsTurkey RoHS Regulation Copy RegulationsUnited States Canada Other Countries RoHS and Weee Compliance Compliance InformationProduct Recycling & Disposal USA & Canada European UnionProfessional/Business Environment Energy Star for the USAEnergy Program Compliance

xerox specifications

Xerox Corporation, a pioneer in the field of photocopying and document management, was founded in 1906 in Rochester, New York. With over a century of innovative history, Xerox has continually evolved to meet the changing needs of businesses in the digital age. The company is best known for its first commercial photocopier, the Xerox 914, which revolutionized the way documents were reproduced and distributed.

A hallmark of Xerox technologies is its emphasis on quality and efficiency. The company's iconic photocopiers utilize Electrophotography, a process that employs electrostatic charges to transfer toner onto paper. This technology ensures high-quality reproductions that maintain the clarity and detail of the original documents. Over the years, Xerox has improved its copying technology, integrating features such as automatic document feeders, duplex printing, and color reproduction to enhance productivity in office environments.

In addition to traditional copying, Xerox has expanded its focus to include multifunction printers (MFPs) that combine multiple capabilities into a single device. These MFPs offer printing, scanning, faxing, and emailing functionalities, streamlining workflows and reducing the need for multiple machines. With the advent of digital printers, Xerox has incorporated cloud connectivity and mobile printing options, allowing users to print documents from their smartphones or tablets easily.

Xerox also places a strong emphasis on software solutions that enhance document management and workflow automation. The company's software offerings include Xerox ConnectKey, a platform that provides advanced security features, remote management capabilities, and customizable app solutions tailored to specific business needs. This integration of software and hardware not only improves efficiency but also reduces operational costs.

Additionally, sustainability remains a core initiative at Xerox. The company has committed to reducing its carbon footprint by adopting eco-friendly manufacturing processes and offering recycling programs for used products. Their efforts towards sustainability are evident in their energy-efficient devices and the use of recyclable materials in their equipment.

In conclusion, Xerox stands as a leader in the imaging and printing industry, recognized for its innovative technologies, multifunction capabilities, and commitment to sustainability. With a rich history rooted in groundbreaking advancements, Xerox continues to shape the future of document management and printing solutions, ensuring businesses can operate efficiently in an increasingly digital world.
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