INTRODUCTION
Responsibilities
A successful installation depends upon both Xerox or Xerox Limited and you. The sections that follow describe your site responsibilities and the responsibilities Xerox or Xerox Limited has to you. You will see that some areas overlap and become joint responsibilities.
Note: Xerox Limited is the European affiliate of the Xerox Corporation, which serves the United Kingdom, all European countries, and Australia.
Xerox or Xerox Limited responsibilities
Xerox or Xerox Limited responsibilities prior to, during, and after installation of the LPS are to:
Site selection Site selection assistance is available to:
•Assist in site selection
•Inspect and approve the site.
Installation Installation assistance is available to:
•Schedule the delivery of your laser printing system
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Monitor installation activities
Assist you in ordering supplies and fonts
Install the LPS.
Training Training assistance is available to you to:
•Provide standard operator training
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Assist in determining system and training needs
Assist in scheduling system and user training.
Support Provides assistance and information, as needed, in areas of:
•Software capabilities
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Operations
Applications and forms development
Interface capabilities.
Service Service assistance is available to:
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Review preventative maintenance schedules and service call procedures
Provide ongoing system maintenance
Resolve hardware and software problems.
XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS INSTALLATION PLANNING GUIDE | xiii |