Canon MP800 manual Other Error Messages

Page 13

Alarm LED lit

Scanner lock

[5020] The scanner is not in the home position at

 

error

power-on. Since the error takes place assuming

 

 

that the scanner lock switch is not unlocked

 

 

before power-on, the Alarm LED is lit in

 

 

orange and the message is displayed on the

 

 

LCD (as with an operator call error), though the

 

 

internal process is categorized as a service call

 

 

error.

 

 

On the LCD, "Release the scanner lock switch

 

 

and turn the power off and back on." is

 

 

displayed.

22 times

Scanner error

[5010] The scanner unit cannot detect the home

 

 

position, or the scanner unit warming-up is not

 

 

done properly at power-on.

 

 

On the LCD, "Scanner is not operating

 

 

correctly." is displayed.

Continuous

ROM error

[6100] The check sum value is incorrect in the ROM

alternate blinking

 

check at hard-power-on.

Alarm LED lit

RAM error

[6300] The RAM error occurred in the RAM check at

 

 

hard-power-on.

-Turn the machine off, unlock the scanner lock switch, then turn the machine on again.

-Scanner unit

-Logic board ass'y

-Logic board ass'y

2-3. Other Error Messages

Message on the LCD

Cause

Solution

Printing is unavailable. Data received via wireless communication is not photo data.

The received image data was invalid in infrared communication from a mobile phone.

The error message is displayed for a while, then the LCD automatically returns to the initial screen you see when the COPY, SCAN, PHOTO/FILM, or MEMORY CARD button is pressed.

The selected paper cannot be fed from

The paper type being used is not supported

cassette. Change the paper source.

for paper feeding from the cassette.

Cannot specify the followings

Settings made conflict each other.

together. Change one of the settings.

 

Change the paper source to the ASF.

The error message is displayed for a while, then the LCD automatically returns to the display before the error occurrence.

Device memory is full. Cannot continue process. Reduce the number of photos to print.

The memory is not sufficient to do the print job.

Reduce the amount of data to be printed, or print from a computer.

Failed to scan. Either document cannot be scanned or is not placed on the platen glass.

Press <>.

(<>: Color button icon) Press <>.

(<>: Black button icon)

There are no photos in memory card.

The machine failed in scanning the document for Fit-to-page copy, or photos or films were not recognized in pre-scanning.

The Black button was pressed, but it is invalid.

The Color button was pressed, but it is invalid.

Supported image files are not in the memory card.

Press the OK button to clear the error. The LCD automatically returns to the display before the error occurrence.

A temporary error. Press the Color button to continue the operation.

A temporary error. Press the Black button to continue the operation.

The error message is displayed for a while, then disappears.

The value exceeds the number of

During selecting images or specifying the

copies you can print.

number of copies, the total print quantity

 

exceeds the prescribed value of 999.

After the error message is displayed for a while, the last operation before the error is cancelled, and the total print quantity returns to the value before the error.

Memory card is not set. Insert the card after checking the direction.

DPOF information is not saved in the memory card.

The number of copies to print is not set. Input the number of copies.

This layout is available only for A4 or 8.5"x11"(LTR).

No memory card is inserted in the slot.

DPOF print was selected in the menu, but no DPOF files are contained in the memory card.

Multi-photo print was attempted without specifying the print quantity (with the print quantity left "0" (zero)).

In Layout print, "Mixed 1, 2, or 3" which is available only with A4 or LTR size paper is selected, but the paper size is not set to A4 or LTR.

Set a memory card.

The error message is displayed for a while, then the LCD automatically returns to the display before the error occurrence.

The error message is displayed for a while, then disappears. Specify the print quantity.

The error message is displayed for a while, then the LCD automatically returns to the display before the error occurrence.

1-8

Image 13
Contents Pixma MP800 Canon INC TrademarksManual Outline II. Table of Contents Part Adjustment MaintenancePeriodic maintenance Periodic replacement partsReplacement consumables Customer MaintenanceProduct Life MachineSerial Number Location Special ToolsInk tank target value Part 1 1. Maintenance Operator Call Errors by Alarm LED Lit in Orange List of Error Display / IndicationPage Vbus Other Error Messages Press the OK button to clear the error. Troubleshooting by Symptom When enlarged in the carriage movement direction Part 1 2. List of Error Display / Indication When enlarged in the paper feed directionAt replacement After replacementRepair Part 1 3. Repair External cover, scanner unit, and FAU removal Special Notes on Repair ServicingPage Page Connector Location and PIN Layout Page Operation panel removal Flexible cable and harness wiring, connection Page With the bottom case unit and AC adapter removed Grease application To the table of contents To the top White sponge sheet attachment Waste ink counter settingSolenoid position Service mode User modeFront door damper position See 3-4. Verification Items, 1 Service test print Times Orange Alarm Page Times Absorbers Page Part 1 3. REPAIR, 3-3 3 to Verification Items Service test printPrint sample Eeprom information printHdeeprom Scan Error History 5020Printed items To the table of contents To the top Machine Transportation Technical Reference NEW Technologies Part 2 1. NEW Technologies Printing via Bluetooth communication optionalCleaning Mode and Amount of INK Purged Part 2 2. Cleaning Mode and Amount of INK Purged Print Mode Copying To the table of contents Scan Mode ASF Temporary operational solutionService Cleaning by userPrint Results Skewed paper feeding SG-101 Paper feeding from Page Part 2 5. FAQ Appendix Scanner Pixma MP800 SpecificationsSupported ink tanks CopyDirect printing Dpof BIP, OPP, SPP, Hcrp Part 3 3. Pixma MP800 SpecificationsHcrp
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