Canon MP800 manual Troubleshooting by Symptom

Page 15

Yes No

Cancellation of image

Reset the selected photo information?

select information

Yes No

 

2-5. Troubleshooting by Symptom

 

Symptom

Faulty operation

The power does not turn on.

 

The power turns off immediately after

 

power-on.

A strange noise occurs.

Nothing is displayed on the LCD.

A portion of the LCD is not displayed.

Paper feed problems (multi-feeding, skewed feeding, no feeding)

- Select Yes, and press the OK button.

=> The trimming is cancelled, and printing on a DVD or CD can be done.

- Select No, and press the OK button.

=> The LCD returns to the display immediately before the message was displayed.

When one or more images are selected in Multi- photo print or Layout print, and if a user tries to display the menu or sub-menu, the message is displayed.

- Select Yes, and press the OK button.

=> The image selection is cancelled, and the menu or sub-menu is displayed.

- Select No, and press the OK button.

=> The LCD returns to the display immediately before the message was displayed.

Solution

-Confirm the connection of

-the power cord, and

-between the logic board and the power supply unit.

-Replace the

-AC adapter, or

-logic board ass'y.

-Remove foreign material.

-Attach a removed part if any.

-Check the operation of the moving parts (such as purge unit, carriage unit, and paper feeding mechanism)

-Replace a faulty part, if any.

-Confirm the connection between the operation panel, the scanner unit, and the logic board.

-Replace the

-LCD, or

-logic board ass'y.

-Perform the button and LCD test in the service mode, and confirm that the LCD is displayed without any segments missing.

-Confirm the connection between the operation panel, the scanner unit, and the logic board.

-Replace the

-LCD, or

-logic board ass'y.

-Examine the inside to confirm that no parts are damaged, and the rollers are clean.

-Remove foreign material.

-Adjust the paper guide properly.

-Confirm the connection of each harness and the logic board.

-Replace the

-sheet feeder unit,

-cassette, or

-logic board ass'y.

1-10

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Contents Pixma MP800 Canon INC TrademarksManual Outline II. Table of Contents Part Periodic replacement parts MaintenanceAdjustment Periodic maintenanceMachine Customer MaintenanceReplacement consumables Product LifeSpecial Tools Serial Number LocationInk tank target value Part 1 1. Maintenance Operator Call Errors by Alarm LED Lit in Orange List of Error Display / IndicationPage Vbus Other Error Messages Press the OK button to clear the error. Troubleshooting by Symptom When enlarged in the carriage movement direction Part 1 2. List of Error Display / Indication When enlarged in the paper feed directionAfter replacement At replacementRepair Part 1 3. Repair External cover, scanner unit, and FAU removal Special Notes on Repair ServicingPage Page Connector Location and PIN Layout Page Operation panel removal Flexible cable and harness wiring, connection Page With the bottom case unit and AC adapter removed Grease application To the table of contents To the top Waste ink counter setting White sponge sheet attachmentSolenoid position User mode Service modeFront door damper position See 3-4. Verification Items, 1 Service test print Times Orange Alarm Page Times Absorbers Page Part 1 3. REPAIR, 3-3 3 to Verification Items Service test printPrint sample Eeprom information printScan Error History 5020 HdeepromPrinted items To the table of contents To the top Machine Transportation Technical Reference NEW Technologies Part 2 1. NEW Technologies Printing via Bluetooth communication optionalCleaning Mode and Amount of INK Purged Part 2 2. Cleaning Mode and Amount of INK Purged Print Mode Copying To the table of contents Scan Mode ASF Temporary operational solutionService Cleaning by userPrint Results Skewed paper feeding SG-101 Paper feeding from Page Part 2 5. FAQ Appendix Scanner Pixma MP800 SpecificationsCopy Supported ink tanksDirect printing Dpof Part 3 3. Pixma MP800 Specifications BIP, OPP, SPP, HcrpHcrp
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