Xantrex Technology SW Communications Adapter owner manual Service Information

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APPENDIX A – PRODUCT & SYSTEM INFORMATION

SERVICE INFORMATION

Xantrex Technology Inc. takes great pride in its products and makes every effort to ensure your unit fully meets your independent powering needs.

If your product needs repair, contact our Customer Service department at:

(360)435-8826 to obtain an RMA# and shipping information; or, fax this page with the following information to: (360) 474-0616.

Please provide:

Part Number: _______________________________________

Purchase Date: _____________________________________

Problem: ___________________________________________

Include a telephone number where you can be reached during business hours and a complete return shipping address (P.O. Box numbers are not acceptable).

Name: _______________________________________________

Address: _____________________________________________

City: ________________________________________________

State / Province: _______________________________________

Zip / Postal Code: _____________________________________

Country: _____________________________________________

Phone: (____) _________________________________________

FAX: (____) __________________________________________

E-mail Address: _______________________________________

©2002 Xantrex Technology Inc.

P/N 973-0022-01-01 Rev A 04/2002

A-3

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Contents SW Communications Adapter Swca Trademarks About XantrexDisclaimer Date and RevisionUNE Tension OU Condition Important Safety InstructionsConnecting the Swca to a Computer using a Modem Return Material Authorization Policy Enlargement of Pin Assignments and Color Coding Keyboard Commands for using Terminal Viii Introduction Xantrex Technology Inc To Install the Swca InstallationConnecting Multiple SWCAs to a Single Computer Connecting the Swca to a Computer using a ModemRequirements Additional Possible RequirementsPositive Ground or PV Ground Fault Protection Installations Installation ConcernsAdvanced Monitoring Software Multiple SWCAsInstallation Concerns Installation Installing the Swcps DOS Program Swca DOS Display Emulation Software Using the Swcps DOS ProgramSwca Programming Menu Function Keys and Other DisplaysKey Purpose Swca Programming Menu Function KeysAbbreviation Definition LED Control IndicatorsKeystroke Function Keyboard CommandsStarting the Program ID NumbersChanging the PC’s COM Port Number Accessing the Setup Menu from the Swcps Program Accessing Help Information from the Swcps ProgramSwitching Between Multiple Swca Adapters/inverters Exiting the Swcps ProgramMaking a New Connection USE of the Swca with Terminal Emulation ProgramsTelephone Number Dialog Box Figure!.,%#3-5.!%##*#.%$%-###+&/0 COM Port ValuesTesting the Swca Operation Troubleshooting Troubleshooting Appendix a Product and System Information WarrantyReturn Material Procedure Return Material Authorization PolicyService Information Appendix a Product & System Information Page 360 435