Fujitsu MAX3073RC, MAX3036RC, MAX3147RC manual Maintenance levels, Revision numbers

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6.2 Maintenance Information

6.2.3Maintenance levels

If a disk drive is faulty, replace the whole disk drive since repair requires special tools and environment. This section explains the two maintenance levels.

(1)Field maintenance (disk drive replacement)

•This replacement is done at the user's site.

•Replacement uses standard tools.

•Replacement is usually done by the user, retail dealer, distributor, or OEM engineer.

(2)Factory maintenance (parts replacement)

•This replacement can only be done by Fujitsu.

•Replacement includes maintenance training and OEM engineer support. OEM engineers usually support retail dealers and distributors.

•Replacement uses factory tools and test equipment.

6.2.4Revision numbers

The revision number of the disk drive is represented with a letter and a number indicated on the label attached on the HDDs. Figure 6.1 shows an example of the label.

Figure 6.1 Revision label (example)

C141-E237

6-7

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Contents C141-E237-01EN For Safe Operation Revision Record Related Standards Overview of Manual PrefaceConventions for Alert Messages PrefaceImportant Alert Messages Important Alert ItemsData loss Important Alert ItemsInterface Maintenance ManualSpecifications Manual Organization ProductThis page is intentionally left blank Contents Contents InstallationGL-1 Figures Tables This page is intentionally left blank Standard Features Standard Features Hardware Structure System ConfigurationGeneral Description Standard Features General Description Hardware Structure System Configuration Model names and order numbers Hardware SpecificationsHardware Specifications Model name and order number MAX3147RC MAX3073RC MAX3036RC SpecificationsFunction specifications Hardware Specifications Environmental/Power requirements Environmental specificationsMtbf = Error rateReliability Specifications Data Space Cylinder configurationData Space Logical Data Block Addressing Defect Management Data Format Data Space Spare area in cell Alternate spare areaTrack format Sector format Track skew/head skewData Space Format capacity Logical Data Block Addressing Alternate block allocation Defect Management Defect listDefect Management Alternate block allocation by Format Unit commandAlternate block allocation by Reassign Blocks command Write Write Extend Write Write Extended Format Unit Mounting Requirements Dimensions Installation RequirementsMounting orientations Installation RequirementsMounting frame structure example Mounting RequirementsLimitation of side-mounting MPU Surface temperature check point and maximum temperatureHDC Service clearance area Current waveform +12V DC Power Supply RequirementsInterface connector CN1 power lines included Connection Requirements Interface connectorInterface connector SAS plug signal allocationCN1 11 Recommended external circuit for Ready LED output Ready LED output signalThis page is intentionally left blank Installation Installation Mounting Drives Mounting procedures SettingSetting Port Address Installation Formatting Installation Setting parameters Arre Awre PER AwreArre Xxxx DiscXffff Dismounting Drives Self-diagnostic functions Diagnostics Self-diagnosticsDiagnostics and Maintenance Diagnostics Test programs Precautions Maintenance InformationMaintenance requirements Revision numbers Maintenance levelsIndicating revision numbers Tools and test equipment Tests Test flowchartOperation test Diagnostic testOperation Check Initial seek operation check Troubleshooting with disk drive replacement in the field Troubleshooting ProceduresSystem-level field troubleshooting Disk drive troubleshooting Troubleshooting at the repair siteFinding possibly faulty parts Troubleshooting with parts replacement in the factoryError Analysis Information Collection Sense data Error Analysis Information Collection Sense Data AnalysisSksv Error AnalysisILI LSBDefinition of sense data Sense Data AnalysisSense data 3-0C-03, 4-32-01, 4-40-xx, 4-C4-xx, Sense data 1-1x-xx, 3-1x-xx and E-1D-00 Disk read errorGlossary Target Targ GlossaryAcronyms and Abbreviations VPD Acronyms and AbbreviationsECC BcrcPAD Mode SELECT/MODE SelectIndex Mtbf MttrC141-E237 IN-3 This page is intentionally left blank Comment Form This page is intentionally left blank