Fujitsu MAX3147RC, MAX3036RC, MAX3073RC manual System-level field troubleshooting

Diagnostics and Maintenance

	Table 6.2		System-level field troubleshooting
Item			Recommended work
DC power level		Check that the DC voltage is within the specified range (±5%).
		For +5V DC, measure the voltage between pin P8 (+5V) of the interface
		connector and the nearest PCA mounting screw (GND) from the
		interface connector, and confirm the value is from 4.75 to 5.25 VDC.
		For +12V DC, measure the voltage between pin P14 (+12V) of the
		interface connector and the nearest PCA mounting screw (GND) from
		the interface connector, and confirm the value is from 11.4 to 12.6 VDC.
Electrical noise		Make sure the maximum ripple peak-to-peak value of +5V DC is within
		250 mV and +12V DC is within 250 mV.
		Make sure the high frequency noise (over 20 MHz) is less than
		100 mVp-p.
System cables		Check that all system cables are connected correctly.
System diagnostic test		When possible, execute the system level diagnostic routine as explained
		in the host computer manual. This gives a detailed report of a possible
		fault.
Intermittent or nonfatal errors		Check the AC voltage from the power supply. Check the DC voltage
		level at the power connector for the disk drive.
		If the AC voltage level is abnormal or there is a lot of electrical noise,
		notify the user of the error.
		If the DC voltage level is unstable, replace the power supply unit.
		If possible, replace the disk drive. If replacing the disk drive does not
		eliminate the error, the removed disk drive is probably not faulty. To
		continue error analysis, refer to the hardware and software manuals
		supplied with the system.

6-12 C141-E237