Fujitsu PG-FCS103 Troubleshooting Guidelines, Frequently Asked Questions, 148, Question Answer

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Troubleshooting Guidelines

Before you call for support, make sure you have completed the following steps for troubleshooting network connectivity problems when the server is using adapter teaming.

Make sure the link light is ON for every adapter and all the cables are attached.

Check that the matching base and intermediate drivers belong to the same release and are loaded correctly.

Check for a valid IP Address using the Windows ipconfig command.

Check that STP is disabled or Edge Port/Port Fast is enabled on the switch ports connected to the team or that LiveLink is being used.

Check that the adapters and the switch are configured identically for link speed and duplex.

If possible, break the team and check for connectivity to each adapter independently to confirm that the problem is directly associated with teaming.

Check that all switch ports connected to the team are on the same VLAN.

Check that the switch ports are configured properly for Generic Trunking (FEC/GEC)/802.3ad- Draft Static type of teaming and that it matches the adapter teaming type. If the system is config- ured for an SLB type of team, make sure the corresponding switch ports are not configured for Generic Trunking (FEC/GEC)/802.3ad-Draft Static types of teams.

Frequently Asked Questions

Question

Answer

Under what circumstances is traffic not load

The bulk of traffic does not use IP/TCP/UDP or

balanced? Why is all traffic not load balanced

the bulk of the clients are in a different network.

evenly across the team members?

The receive load balancing is not a function of

 

traffic load, but a function of the number of

 

clients that are connected to the server.

 

 

What network protocols are load balanced when

Broadcom's teaming software only supports IP/

in a team?

TCP/UDP traffic. All other traffic is forwarded

 

to the primary adapter.

 

 

Which protocols are load balanced with SLB

Only IP/TCP/UDP protocols are load balanced

and which ones are not?

in both directions: send and receive. IPX is load

 

balanced on the transmit traffic only.

 

 

Can I team a port running at 100 Mbps with a

Mixing link speeds within a team is only

port running at 1000 Mbps?

supported for Smart Load Balancing™ teams

 

and 802.3ad teams.

 

 

Can I team a fiber adapter with a copper Gigabit

Yes with SLB, and yes if the switch allows for it

Ethernet adapter?

in FEC/GEC and 802.3ad.

 

 

What is the difference between adapter load

Adapter load balancing is done at a network

balancing and Microsoft's Network Load

session level, whereas NLB is done at the server

Balancing (NLB)?

application level.

 

 

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Contents Before Reading This Manual 101Symbols Entering commands KeysSymbols Definition CD-ROM drive\Setup.exeAbbreviations 103Product names Expressions and abbreviations Handling this product Recycle104 Contents Specifications Overview106 Functionality and Features FeaturesFunctional Description TCP Offload Engine TOE Broadcom Advanced Control Suite 2 BACS2108 Load Balancing and Fault Tolerance Teaming FunctionBroadcom Advanced Server Program Bsap Overview Types of TeamsSmart Load Balancing and Failover Link Aggregation 802.3adGeneric Trunking FEC/GEC/802.3ad-Draft Static 110SLB Auto-Fallback Disable Windows Server With SNPVirtual LAN Function LiveLinkTeaming and Large Send Offload/Checksum Offload Support Vlan OverviewComponent Description PC #5. Tagging is not enabled on PC #3 switch port Adding VLANs to Teams114 PC #3Installing a 1Gbit/s Ethernet I/O Module Installing in a Server Blade Installation Position of the 1Gbit/s Ethernet I/O ModuleInstallation Procedure for the 1Gbit/s Ethernet I/O Module 116Install the 1Gbit/s Ethernet I/O Module Install the server blade to the chassisRemove the top cover Secure the 1Gbit/s Ethernet I/O Module with the screwsInstalling the Driver Software Installing the LAN DriversClick Next Broadcom Gigabit Ethernet Overview Glossary120 Teaming Concepts Teaming and Network AddressesNetwork Addressing Teaming and Network AddressesTypes of Teams 122Broadcom Gigabit Ethernet Teaming Services Link Aggregation Ieee 802.3ad Lacp 124Software Components Generic TrunkingHardware Requirements 126Broadcom Teaming Software Component Software Broadcom Name Windows File Name ComponentConfiguring Teaming Supported Features by Team Type128 Selecting a Team Type Process for Selecting a Team TypeYes Teaming Mechanisms Architecture130 Intermediate DriverOutbound Traffic Flow Inbound Traffic Flow SLB OnlyProtocol Support 132Or the streams may look like this Switch-Independent Types of TeamsPerformance Switch-Dependent Generic Static Trunking134 Dynamic Trunking Ieee 802.3ad Link Aggregation Feature Attribute 136Outgoing packet management Speeds Supported for Each Type of Team Type of Team Link Speed Traffic Direction Speed Support10/100/1000 Incoming/outgoing Mixed speed 100 Incoming/outgoing Same speedWake on LAN Preboot Execution environment PXE Teaming and Other Advanced Networking Properties138 Adapter Properties Supported by Teaming Virtual AdapterChecksum Offload Ieee 802.1p QoS TaggingLarge Send Offload Jumbo FramesTeaming Across Switches Switch-Link Fault TolerancePreboot Execution Environment General Network ConsiderationsARP Table Blue 100=49C9 SLB Team 102=5ECA8283 Red142 Spanning Tree Algorithm Topology Change Notice TCN 144Layer 3 Routing/Switching Teaming with Hubs for troubleshooting purposes onlyHub Usage in Teaming Network Configurations Port Fast/Edge PortSLB Teams SLB Team Connected to a Single HubGeneric and Dynamic Trunking FEC/GEC/IEEE 802.3ad Teaming with Microsoft NLB/WLBSTroubleshooting Teaming Problems Teaming Configuration TipsTroubleshooting Guidelines Frequently Asked Questions148 Question AnswerBe configured on the same server? Server Is restored fallback?It must be upgraded using the Setup installer Adapter150 Event Log Messages Windows System Event Log messagesBase Driver Physical Adapter/Miniport Message Cause Corrective Action NumberDuplex settings Medium not supported Reboot the operating152 Intermediate Driver Virtual Adapter/Team Unspecified failure duringIntermediate Driver Event Log Messages Unable to register with Driver cannot Unload any NdisSupport the operating Release notes and install Successfully enabled a Only Interface154 System on which it isMessage Cause Corrective Action Number BACS2 Overview 156Third pane contains the Menu bar Types of Information Provided by BACS2 Function DetailsLicenses Only available with this product J5.4.8 Licensespg.175Installing the BACS2 158Installer starts up For Windows Server 2003License agreement window appears Custom Set up window appears 160CD-ROM drive \PROGRAMS\GENERAL\Broadcom\MgmtApps\setup.exe For Windows Server 2003, Windows 2000 ServerSetting of BACS2 Starting BACS2Vital Sign 162Network Status With headers appended to themBy the host CPU Following network status information is providedTeam Status 164Resources Following information can be checked on the Resources tabFunction number for the second port is Interrupt Request Range from 2 to Memory AddressHardware 166Following information can be checked on the Hardware tab Not enable QoS. Otherwise, problems may occur AdvancedFollowing information can be checked on the Advanced tab 802.1p QOS168 Locally Administered Not Present defaultAdministered address include the following Sets the speed at 10 Mbit/s and the mode to Full-DuplexDiagnostics Network Test170 Control Registers Identifying the adapterStatistics General Statistics172 Ieee 802.3 Statistics Command Length = MAC Rx w/ Pause CommandCustom Statistics 174Licenses Configuring Teaming 176Using the Broadcom Teaming Wizard Creating and Modifying a Team Using the Teaming WizardOn the BACS2 Tools menu, click Create a Team 178 Broadcom Advanced Control Suite 2 BACS2 Select the standby member from the list of adapters Broadcom Advanced Control Suite 2 BACS2 Type the Vlan name and then click Next 182 To tag the VLAN, click Tagged and then click Next Type the Vlan tag value and then click Next Click Yes to add another Vlan and then click Next184 Value must be between 1Click Finish to commit the changes Using Expert Mode To work without the wizard, click Expert ModeCreating a Team Click the BACS2 Tools menu → Create a TeamBroadcom Advanced Control Suite 2 BACS2 Configure the team IP address Modifying a Team188 Following shows how to modify a team Adding a VlanWizard Welcome screen appears Viewing Vlan Properties and Running Vlan Tests Type the Vlan ID and Vlan name, and click ApplyClick the Tools menu → Configure a Team Deleting a VlanClick Remove Vlan Click Apply Following shows how to configure a LiveLink 192Configuring LiveLink in VLAN-tagged Environments Repeat for each of the other listed team members Click ApplySaving and Restoring a Configuration Following shows how to save a configurationFollowing shows how to restore a configuration Viewing the Team Properties and StatisticsAppendix a Contact 196 Primergy