Cisco Systems OSR-7609, 6509-NEB manual Obtaining Technical Assistance

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Obtaining Technical Assistance

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:

For Emergencies only — security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

For Nonemergencies — psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

1 877 228-7302

1 408 525-6532

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP versions 2.x through 9.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT at the aforementioned e-mail addresses or phone numbers before sending any sensitive material to find other means of encrypting the data.

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Catalyst 6509-NEB Switch and Cisco OSR-7609 Router Upgrade Note

 

78-16162-02

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Contents Product Number WS-6509-NEB-UPGRD= Safety Overview ContentsRequired Tools Parts ListShutting Down the System Installation GuidelinesAC-Input Systems Replacing the Panel Safety CoverPanel handle Replacing the Fan Tray Installing the Panel Safety CoverRemoving the Fan Tray Removing the Fan TrayHigh Speed FAN Installing the High Speed Fan TrayRemoving an AC-Input Power Supply Replacing the Power SupplyRemoving an AC-Input Power Supply 3000 Watt AC-Input Power Supply Front Panel Installing the 3000 W AC-Input Power SupplyConnecting Power to the Fan Tray Connecting Power to the Fan TrayCable Connectors Installing the Fan Tray Power Cable for AC-Input SystemsTerminal block covers Connecting Site Power to the Fan Tray for DC-Input SystemsRemoving the Terminal Block Cover Removing the Supervisor Engine Replacing the Supervisor EngineInstalling the Supervisor Engine Positioning the Supervisor Engine in the Chassis Clearing the EMI Gasket in the Chassis AC-Input Systems Powering Up the SystemDC-Input Systems Verifying InstallationObtaining Documentation Related DocumentationCisco.com Product Documentation DVDCisco Product Security Overview Documentation FeedbackOrdering Documentation Obtaining Technical Assistance Reporting Security Problems in Cisco ProductsCisco Technical Support & Documentation Website Submitting a Service RequestObtaining Additional Publications and Information Definitions of Service Request SeverityObtaining Additional Publications and Information