Cisco Systems CX-FEIP-2TX=, CX-FEIP-1TX=, CX-FEIP-1FX=, CX-FEIP-2FX= Obtaining Technical Assistance

Obtaining Technical Assistance

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P1 and P2 level problems are defined as follows:

•P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

•P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround available.

This document is to be used in conjunction with the appropriate Quick Start Guide that shipped with your router.

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42Fast Ethernet Interface Processor (FEIP) Installation and Configuration