Color monitor 19T2
Error handling
Should an error occur, first check the following points. If the distortion is still not eliminated, the monitor should, if possible, be checked on another PC.
Self-diagnosis
The monitor is equipped with a
The power indicator glows green
ÊSwitch the connected PC off.
ÊPress and hold down the button on the front of the monitor for 2 seconds.
If all four color bars (white, red, green, blue) are shown, the monitor is operating properly. In this case, check the PC.
If the color bars do not appear, this may be due to a fault in the monitor. Please contact our customer service center with a description of the problem.
The power indicator flashes orange
ÊSwitch the monitor off and on again.
If the power indicator continues to flash orange, there may be a fault in the monitor. Determine the interval at which the indicator flashes (in seconds) and contact our customer service center with a description of the problem.
Possible malfunctions
If you cannot solve the problem, contact our customer service center.
The screen is blank (power indicator does not light)
ÊCheck whether the monitor is switched on.
ÊCheck whether the power cable on the monitor is connected correctly.
ÊCheck whether the mains socket is live.
The screen is blank (power indicator lights)
ÊCheck whether the system unit is switched on.
ÊCheck whether the data cable for the monitor is correctly attached to the monitor and the monitor port on the system unit.
ÊCheck whether the monitor connection of the system unit used is active.
ÊPress any key on the PC keyboard - the PC may be in energy saving mode.
ÊChange the brightness and/or the contrast; the monitor may be adjusted to the maximum dark setting.
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