Cisco Systems OL-20932-02 Resetting the Cisco Physical Access Gateway, Soft Reset Powercycle

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Chapter 2 Installing and Configuring the Cisco Physical Access Gateway

Resetting the Cisco Physical Access Gateway

Resetting the Cisco Physical Access Gateway

Reset the Gateway to powercycle the module, restore the factory settings, or delete the stored logs and other data. The effect of the restart depends on the type of restart your perform, as described in the following sections. You can reset the module using the physical button on the side of the module, or in software using either the web administration tool or the Hardware device view in Cisco PAM.

Soft Reset (Powercycle), page 2-24

Hard Reset (Restore Factory Defaults), page 2-24

Soft Reset (Powercycle)

Use the soft reset to powercycle the Cisco Physical Access Gateway. A soft reset reloads the device firmware to clear any software issues, but does not impact stored data. The password, logs and other information are retained.

Use one of the following methods to perform a soft reset:

Hardware reset button: Press and release the reset button once. See Figure 2-2 on page 2-3for the location of the Reset button.

Gateway web administration tool: Follow the instructions in the “Configuring and Managing the Gateway Using a Direct Connection” section on page 2-15to connect a PC to the Gateway, and click the Reset button at the bottom of the screen.

Cisco PAM desktop software: Open the Hardware module in the Doors menu and right-click on a Gateway Controller (blue icon). Choose Reset from the menu.

Hard Reset (Restore Factory Defaults)

A hard reset deletes all information on the device (including log and event data) and resets the password and all other configurations to the factory default. Any custom configurations previously entered on the device are removed.

Note the following:

Allow five to 10 minutes for the hard reset erase operation to complete.

Do not disconnect power from the module until the hard reset erase process is complete. Loss of power during a hard reset can result in equipment malfunction.

The SVR LED flashes throughout the erase operation.

The module reboots with the existing firmware image after the hard reset is complete.

Use one of the following methods to perform a hard reset:

Hardware reset button: Press Reset button three times in succession. See Figure 2-2 on page 2-3for the location of the Reset button.

Gateway web administration tool: Follow the instructions in the “Configuring and Managing the Gateway Using a Direct Connection” section on page 2-15to connect a PC to the Gateway, and click the Restore Factory Defaults button at the bottom of the screen.

 

Cisco Physical Access Gateway User Guide

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OL-20932-02

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Contents Cisco Physical Access Gateway User Guide Americas HeadquartersCisco Physical Access Gateway User Guide N T E N T S Safety Warnings Environmental Specifications A-1 Contents Cisco Physical Access Gateway User Guide Safety Warnings PrefaceViii Overview Cisco Physical Access Gateway Feature BenefitSystem Overview Support for Multiple Cisco Physical Access Gateways Related DocumentationCisco Physical Access Manager Optional Expansion Modules Module Features 30VDCCan Bus Connections for Optional Modules Installation and Configuration Summary Door Device Wiring Requirements Typical Wire Function Wires Gauge Type UseUnderstanding Supervised and Unsupervised Input Devices Example of a Supervised Door Sensor Power Options and Requirements Power OptionsModule Power over Ethernet PoE Through 24V DC Current Draw RequirementsInstalling Surge Suppressors on Output Device Connections Connect Reader Devices with Module Power OffMounting a Gateway or Optional Module Wall Mounting a Gateway or Optional ModuleWall Mount Installation Kit Contents OL-20932-02 Contents Cisco Physical Access Gateway OverviewPackage Contents Physical Overview and Port DescriptionCisco Physical Access Gateway Ports and Connectors Top View LED Status StatusDescription Status Description Input Port LEDsInstalling the Cisco Physical Access Gateway ProcedureBefore You Begin Power Connections for the Cisco Physical Access Gateway Label Description Wire Connection Chassis One Reader First Reader in aHcrd 271592 271593 CAN+ 271591 Understanding Network Time Protocol NTP Settings Connecting a PC to the Gateway Entering the Gateway Network Settings 12 Login Screen for the Cisco Physical Access Gateway13 Network Settings for the Cisco Physical Access Gateway Changing the User Password Enter the Current Password Enter the New PasswordUpgrading the Gateway Firmware Using a Direct Connection 15 Image Management for the Cisco Physical Access GatewayOption 1 Local Disk Option 2 Remote Tftp ServerDisplaying Serial Numbers and Other Information Installing and Configuring the Cisco Physical Access Gateway Resetting the Cisco Physical Access Gateway Soft Reset PowercycleHard Reset Restore Factory Defaults Connecting a Cisco Reader Module Door Related Hardware Cisco Reader Module Ports and Connectors Cisco Reader Module Ports and Connectors Top View Cisco Physical Access Gateway User Guide OL-20932-02 Installing the Cisco Reader Module Status LEDsPower Connection for the Cisco Reader Module 271600 +12v PWR red Output RED brown GRN orange 271592 271593 Connecting a Cisco Input Module Can connection Additional Connector plugs Cisco Input Module Ports and Connectors Top View Installing the Cisco Input Module Power Connections for the Input and Output Modules Can Connections Input and Output Modules 1K,, 1% Connecting a Cisco Output Module Connecting a Cisco Output Module Package Contents Cisco Output Module Ports and Connectors Cisco Output Module Ports and Connectors Top View Output Module LEDs Installing the Cisco Output Module Power Connections for the Cisco Output Module CAN+ Cisco Physical Access Gateway User Guide OL-20932-02 OL-20932-02 Safety Warnings Statement 1071-Warning DefinitionWarnung Wichtige Sicherheitshinweise Avvertenza Importanti Istruzioni Sulla SicurezzaAviso Instruções Importantes DE Segurança Guarde Estas InstruçõesGEM Disse Anvisninger Page Statement 369-Power over Ethernet PoE Ieee 802.3af Statement 353-This Product Must be Connected Appendix 6 Safety Warnings Statement 1040-Product Disposal Statement 1004-Installation Instructions Cisco Physical Access Gateway User Guide OL-20932-02 Environmental Specifications GatewayEnvironmental Specifications for the Cisco Reader Module Environmental Specifications for the Cisco Input ModuleEnvironmental Specifications for the Cisco Output Module OL-20932-02