Cisco Systems WRV54G manual My DSL service’s PPPoE is always disconnecting

Page 59

Wireless-G VPN Broadband Router

Gateway: 192.168.1.1

•Perform the upgrade using the TFTP program or the Router’s web-based utility through its Administration tab.

14.My DSL service’s PPPoE is always disconnecting.

PPPoE is not actually a dedicated or always-on connection. The DSL ISP can disconnect the service after a period of inactivity, just like a normal phone dial-up connection to the Internet.

•There is a setup option to “keep alive” the connection. This may not always work, so you may need to re- establish connection periodically.

1.To connect to the Router, go to the web browser, and enter http://192.168.1.1 or the IP address of the Router.

2.Enter the password, if asked. (The default password is admin.)

3.On the Setup screen, select the option Keep Alive, and set the Redial Period option at 20 (seconds).

4.Click the Save Settings button.

5.Click the Status tab, and click the Connect button.

6.You may see the login status display as Connecting. Press the F5 key to refresh the screen, until you see the login status display as Connected.

•Click the Save Settings button to continue.

•If the connection is lost again, follow steps 1- 6 to re-establish connection.

15.I can’t access my e-mail, web, or VPN, or I am getting corrupted data from the Internet.

The Maximum Transmission Unit (MTU) setting may need to be adjusted. By default, the MTU is set at 1500. For most DSL users, it is strongly recommended to use MTU 1492.

•If you are having some difficulties, perform the following steps:

1.To connect to the Router, go to the web browser, and enter http://192.168.1.1 or the IP address of the Router.

2.Enter the password, if asked. (The default password is admin.)

3.Look for the MTU option, and select Manual. In the Size field, enter 1492.

4.Click the Save Settings button to continue.

•If your difficulties continue, change the Size to different values. Try this list of values, one value at a time, in this order, until your problem is solved:

1462

1400

1362

1300

16.The Power LED flashes continuously.

The Power LED lights up when the device is first powered up. Meantime, the system will boot up itself and check for proper operation. After finishing the checking procedure, the LED remains steady to show that the system is working fine. If the LED continues to flash after this time, the device is not working properly. Try to

Appendix A: Troubleshooting

55

Common Problems and Solutions

Page 58 Page 60
Image 59
Page 58 Page 60
Contents 802 GHz .11g Wireless- G Word definition How to Use this GuideCopyright and Trademarks Table of Contents Frequently Asked Questions Wireless SecurityWelcome IntroductionWhat’s in this Guide? Wireless-G Broadband VPN Router What’s an IP Address? Planning your Wireless NetworkRouter’s Functions IP AddressesDynamic IP Addresses Why do I need a VPN?Dhcp Dynamic Host Configuration Protocol Servers What is a VPN? VPN Router to VPN Router Wireless-G VPN Broadband Router Back Panel Getting to Know the Wireless-G VPN Broadband RouterDMZ Front PanelOverview Connecting the Wireless-G Broadband RouterWireless Connection to a PC Wired Connection to a PCWireless-G VPN Broadband Router Configuring Windows 98 and Millennium PCs Configuring the PCsProperties Configuring Windows 2000 PCsConfiguring Windows XP PCs Wireless Configuring the RouterSetup Applications & Gaming Access RestrictionsAdministration SecurityInternet Setup How to Access the Web-based UtilitySetup Tab Basic Setup TabStatic Internet Connection Type Pptp Internet Connection Type Optional Settings Required by some ISPsNetwork Setup DynDNS.org Ddns TabAdvanced Routing MAC Address Clone Tab See FigureAdvanced Routing Tab MAC Clone10 Routing Table Static RoutingWireless Network Wireless TabBasic Wireless Settings See Figure WEP See Figure Wireless Security13 Wireless Network Access Wireless Network Access See Figure15 Advanced Wireless Settings Advanced Wireless Settings See FigureFirewall Security TabVPN 18 Manual Key Management 19 Advanced VPN Tunnel Setup WEP Access Restriction Access Restrictions Tab23 Internet Filter Summary Port Range Forwarding Applications and Gaming Tab27 Port Triggering Port Triggering28 UPnP Forwarding UPnP ForwardingDMZ Management Administration TabRouter Password Syslog Notification LogUPnP Email AlertGeneral Log DiagnosticsNotification Queue Length Alert Log33 Factory Default WAN Connections StatusRouter Information36 Local Network Local NetworkSystem Performance 38 WirelessNeed to set a static IP address on a PC Appendix a TroubleshootingCommon Problems and Solutions Wireless-G VPN Broadband Router Wireless-G VPN Broadband Router Wireless-G VPN Broadband Router TCP UDP Can’t get the Internet game, server, or application to work Firmware upgrade failed, and/or the Power LED is flashing To start over, I need to set the Router to factory defaultNeed to upgrade the firmware Power LED flashes continuously My DSL service’s PPPoE is always disconnectingDoes the Router support IPX or AppleTalk? Frequently Asked QuestionsWhere is the Router installed on the network? Is IPSec Pass-Through supported by the Router?Does the Router support ICQ send file? What is Network Address Translation and what is it used for?How can I block corrupted FTP downloads? How many ports can be simultaneously forwarded? What is DMZ Hosting?What are the advanced features of the Router? Is the Router cross-platform compatible?What is infrastructure mode? What is the Ieee 802.11g standard?What Ieee 802.11b features are supported? What is ad-hoc mode?What is WEP? What is ISM band?What is Spread Spectrum? What is DSSS? What is FHSS? And what are their differences?Have excellent signal strength, but I cannot see my network How do I reset the Router?How do I resolve issues with signal loss? What Are The Risks? Appendix B Wireless SecurityBrief Overview Jamming Attacks Passive AttacksMan-in-the-Middle Attacks Maximizing Wireless SecurityActive Attacks Dictionary-Building or Table Attacks5SSID 8WEP Wireless-G VPN Broadband Router Figure B-2 WEP 4GHz/802.11b and 802.11g WEP EncryptionWRV54G EnvironmentFilter List 1 win-router How to Establish a Secure IPSec TunnelCreate an IPSec Policy Build Filter ListsFigure C-4 IP Filter List Filter List 2 router-winFigure C-7 IP Filter List Tunnel 1 win-router Configure Individual Tunnel RulesFigure C-13 Authentication Methods Tunnel 2 router-win Figure C-16 Tunnel Setting TabFigure C-19 IP Filter List Tab Figure C-22 Preshared Key Figure C-25 Connection Type Assign New IPSec PolicyFigure C-28 VPN Tab Create a Tunnel Through the Web-Based UtilityWindows 98 or Me Instructions Figure D-1 IP Configuration ScreenFigure D-3 MAC Address/Physical Address Windows 2000 or XP InstructionsAppendix E Snmp Functions Appendix F Upgrading Firmware Figure F-1 Upgrade FirmwareNetwork Neighborhood/My Network Places Appendix G Windows HelpShared Resources Appendix H Glossary Wireless-G VPN Broadband Router Wireless-G VPN Broadband Router Wireless-G VPN Broadband Router Wireless-G VPN Broadband Router Wireless-G VPN Broadband Router Up to 54Mbps wireless, up to 100 Mbps LAN Appendix I SpecificationsTransmit Power 19dBm LEDs FCC Statement Appendix J Regulatory InformationFCC Part 68 Statement Safety Notices Limited Warranty Appendix K Warranty InformationAppendix L Contact Information
Top Page Image Contents