Troubleshooting Checklist
Table
Problem | Possible Cause | Recommended Action |
|
|
|
Cannot contact | IP address not assigned. | Refer to SmartSwitch Series 2E253, 2H252, |
the |
| 2H253, and 2H258 Local Management |
through |
| User’s Guide for the IP address assignment |
management. |
| procedure. |
|
|
|
| Port is disabled. | Enable port. Refer to SmartSwitch Series |
|
| 2E253, 2H252, 2H253, and 2H258 Local |
|
| Management User’s Guide for instructions |
|
| to enable/disable ports. |
|
|
|
| No link to device. | 1. Verify that all network connections |
|
| between the network management station |
|
| and the |
|
| operating. |
|
| 2. If the problem continues, contact |
|
| Cabletron Systems for technical support. |
|
|
|
Port(s) goes into | Loop condition detected. | 1. Verify that Spanning Tree is enabled. |
standby for no |
| Refer to SmartSwitch Series 2E253, |
apparent reason. |
| 2H252, 2H253, and 2H258 Local |
|
| Management User’s Guide for the |
|
| instructions to set the type of STA. |
|
| 2. Review the network design and delete |
|
| unnecessary loops. |
|
| 3. If the problem continues, contact |
|
| Cabletron Systems for technical support. |
User parameters | 1. Position of Mode switch | |
(IP address, | (7), NVRAM Reset, was | |
Device and | changed sometime before | |
Module name, | either cycling power or | |
etc.) were lost | pressing the RESET | |
when the | button, causing the | |
power was cycled | reset to factory default | |
or the front panel | settings. | |
RESET button | 2. Clear NVRAM was set | |
was pressed. | ||
through Local | ||
| ||
| Management. |
1.Reenter the lost parameters as necessary. Refer to SmartSwitch Series 2E253, 2H252, 2H253, and 2H258 Local Management User’s Guide for the instructions to configure the device through Local Management.
2.If the problem continues, contact Cabletron Systems for technical support.