Extron electronic 3200s manual Upgrades and Troubleshooting, cont’d, Installing a Software Update

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Upgrades and Troubleshooting, cont’d

Installing A Software Update

To install a software update, IC U9 or U6 (or both) on the Main Control printed circuit card is replaced. If the system consists of multiple BMEs, the software IC(s) in each BME’s Main Control PCB may need to be updated. Use the following procedure to replace the Matrix 6400 Audio Main Control PCB IC(s).

1.Power the system OFF and unplug the AC power cord.

2.Remove the Access Panel. See Page 5-3.

3.Use the PLCC IC puller (Figure 5-3.A) to remove the existing Software IC. Squeeze the tool to align the hooks with the slots provided in opposite corners of IC socket U9 or U6. Insert the hooks, squeeze gently and pull the IC straight out of the socket. Set the IC aside.

4.Note the key (angled corner) of the new Software IC. Orient this to match the key of the socket and carefully press it in place.

5.Reinstall the Access Panel.

6.Plug in the AC power cord, power the system ON.

7.Verify that the switcher is working properly.

19
	J1
20	1
	2

PO
+VWER
-VSUPPLIES
PRIMARY
REDUNDANT	TX	RS232COMMUNIC
	RX		BMEATIONS
	DIAGNO		REMOTE
			STICS

SSYSTATTUEM S

Main Control Card

MAIN +

J13

RED -

J16

MAIN -

J15

RED +

J14U9

J8

J5

J1

To Diagnostics

LEDs

J4

U6

Figure 5-3.A Updating the Software IC on the Main Control Card

5-4 Matrix 3200/6400 Series • Upgrades and Troubleshooting

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Contents Audio Switcher Matrix 3200 and 6400 SeriesSicherheitsanleitungen Deutsch Safety Instructions EnglishConsignes de Sécurité Français Instrucciones de seguridad EspañolQuick Start Matrix 3200/6400 Series Matrix 3200/6400 Series Quick Start QS-1Quick Start Matrix 3200/6400 Series, cont’d Matrix 3200/6400 Series Quick StartTable of Contents Table of Contents, cont’d One Introductiontroduction, cont’d What is a Matrix 6400 Audio Switcher?Features Matrix 3200/6400 Series IntroductionFeature Descriptions Inputs OutputsIntroduction, cont’d Matrix 6400 Audio Switcher SpecificationsMatrix 3200/6400 System Manuals Audio input audio BME Introduction, cont’d Two Matrix 3200/6400 Series Installation Matrix 6400 Audio Switcher InstallationInstalling the Matrix 6400 Audio BME Introductionstallation, cont’dSetting BME Addresses Connecting the BME Comm interconnecting cablesConnecting the AC Power Cables to the BMEs Installation, cont’dConnecting the RS-232/RS-422 Cable to BME #0 Applying AC Power to the BMEsUsing the Audio Captive Screw Connectors Virtualizing the Matrix 3200/6400 Switcher/SystemMatrix 6400 Audio Input/Output Cabling A Matrix 6400 Audio Switcher Stereo backplane D Align the stereo audio connectors before plugging them Installation, cont’d Three ControlSoftware,cont’d Matrix 3200/6400 Series Control SoftwareMatrix 3200/6400 Series Control Software Control Software, cont’d Igure 3-3.AMatrix 3200/6400 Series Control Software A Main Screen Ties How to Create Rooms within the Matrix 3200/6400 System Igure 3-7.A Matrix 3200/6400 Series Control Software How to Program the Matrix 3200/6400 System in Emulate Mode How to Save and Restore the Matrix 3200/6400 Settings 10.A Four Serial Communications Port Programmer’ser’sGuide,Guidecont’dMatrix 3200/6400 Series Programmer’s Guide Host to Switcher Communications Command/Response TableCOMMAND/RESPONSE Table Programmer’s Guide, cont’dROOM# Name Virtual Outputs VIRT-OUT# Name LVL1 LVL2 LVL6 Vmutamut ØVI Read RGB Delay for 1 ch Out Dly Set RGB Delay for 1 ch Quick Recall Preset Rpr Switcher Generated Unsolicited Responses Five Matrix 3200/6400 Series Upgrades and Troubleshooting UpgradesandandTroubleshooting,co t’dUpgrade and Troubleshooting Procedures Adding a Front Panel Controller to an existing systemMatrix 6400 Audio BME Internal Access Upgrades and Troubleshooting, cont’d Installing a Software UpdateSwapping BME #0 RS-232 / RS-422 Ports Ribbon Cable ConnectorsSwapping Serial Ports RS-232/RS-422 Communications Troubleshooting a Matrix 3200/6400 System ProblemPower Supplies System StatusPrimary Matrix 6400 Audio Switcher Upgrade Changing the Matrix Size A Inserting an audio card into slotDetermining Audio Switcher Circuit Card Population Changing the Audio Output Card Gain Jumpers A Audio output card gain jumpersAdding BMEs to a Matrix 3200/6400 System Adding a Matrix 6400 Audio BMEUpgrade System Software Procedure Software Procedure Before and After a Hardware UpgradeBefore Hardware Changes After Hardware Changes Upgrades and Troubleshooting, cont’d Reference Information AAppendix aMatrix 3200/6400 Series Part Numbers ReferenceInformation,c t’dMatrix 3200/6400 Series Reference Information Extron Part Matrix 6400 Wideband Switcher Iofr Matrix 3200/6400 Series Part Numbers from previousMatrix 3200/6400 Series Part Numbers BNC Cables Super High Resolution SHR BNC CablesReference Information, cont’d Related Part NumbersBinary/Hex/Decimal Conversion Table Pre-cut CablesGlossary of terms Matrix 3200/6400 Series Reference Information Reference Information, cont’d PCB Printed Circuit Board Reference Information, cont’d Virtual conference room See videoconferencing Matrix 3200/6400 Series Reference Information A-11Reference Information, cont’d FCC Class a Notice Extron’s Warranty Extron Electronics, USA