Gigabyte GA-8I865PEM-775 user manual Troubleshooting

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4-2 Troubleshooting

Below is a collection of general asked questions. To check general asked questions based on a specific motherboard model, please log on to http://tw.giga-byte.com/faq/faq.htm

Question 1: I cannot see some options that were included in previous BIOS after updating BIOS. Why?

Answer: Some advanced options are hidden in new BIOS version. Please press Ctrl and F1 keys after entering BIOS menu and you will be able to see these options.

Questions 2: Why is the light of my keyboard/optical mouse still on after computer shuts down?

Answer: In some boards, a small amount of electricity is kept on standby after computer shuts down and that's why the light is still on.

Question 3: How do I clear CMOS?

Answer: If your board has a Clear CMOS jumper, please refer to the Clear CMOS steps in the manual. If your board doesn't have such jumper, you can take off the on-board battery to leak voltage to clear CMOS. Please refer to the steps below:

Steps:

1.Turn off power.

2.Disconnect the power cord from MB.

3.Take out the battery gently and put it aside for about 10 minutes (Or you can use a metal object to connect the positive and negative pins in the battery holder to makethem short for one minute).

4.Re-insert the battery to the battery holder.

5.Connect power cord to MB again and turn on power.

6.Press Del to enter BIOS and load Fail-Safe Defaults.

7.Save changes and reboot the system.

Question 4: Why does system seem unstable after updating BIOS?

Answer: Please remember to load Fail-Safe Defaults (Or Load BIOS Defaults) after flashing BIOS. However, if the system instability still remains, please clear CMOS to solve the problem.

Question 5: Why do I still get a weak sound after turning up the speaker to the maximum volume?

Answer: Please make sure the speaker you are using is equipped with an internal amplifier. If not, please change another speaker with power/amplifier and try again later.

Question 6: How do I disable onboard VGA card in order to add an external VGA card?

Answer: Gigabyte motherboards will auto-detect the external VGA card after it is plugged in, so you don't need to change any setting manually to disable the onboard VGA.

Question 7: Why cannot I use the IDE 2?

Answer: Please refer to the user manual and check whether you have connected any cable that is not provided with the motherboard package to the USB Over Current pin in the Front USB Panel. If the cable is your own cable, please remove it from this pin and do not connect any of your own cables to it.

English

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Appendix

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Contents GA-8I865PEM-775 Motherboard Product Manual Classification CopyrightTable of Contents Drivers Installation 8I865PEM-775 Block Diagram Page Installation Notices Considerations Prior to InstallationInstances of Non-Warranty Preparing Your ComputerCPU Feature SummaryInstallation of the CPU Installation of the CPU and HeatsinkInstallation of the Heatsink Installation of Memory Dual Channel DDR Installation of Expansion Cards I/O Back Panel Introduction Connectors Introduction ATX12V/ATX Power Connector FDD FDD Connector Cpufan / Sysfan Cooler Fan Power ConnectorSATA0 / SATA1 Serial ATA Connector IDE1 / IDE2 IDE ConnectorPwrled BATBatteryFpanel Front Panel Jumper Cdin CD In Connector Faudio Front Audio Panel ConnectorUSB1 / FUSB2 Front USB Connector Spdif Spdif Out Connector16 IR Comb Comb ConnectorClrcmos Clear Cmos Main Menu Status Page Setup Menu / Option Page Setup MenuMain Menu For example Bios Ver. E1 „ Set Supervisor Password „ Load Optimized Defaults„ Set User Password „ Save & Exit SetupIDE Channel 0 Master, Slave / IDE Channel 1 Master, Slave Standard Cmos FeaturesTime Drive a / Drive B Floppy 3 Mode Support for Japan AreaHalt on MemoryHard Disk Boot Priority Advanced Bios FeaturesFirst / Second / Third Boot Device Password CheckLimit Cpuid Max. to CPU Hyper-ThreadingNo-Execute Memory Protect Note CPU Enhanced Halt C1E NoteIntegrated Peripherals Sata Port1 configure asUart Mode Select Onboard LAN Boot ROMUSB Controller USB 2.0 ControllerParallel Port Mode UR2 Duplex ModeECP Mode Use DMA Onboard Parallel portAC Back Function Power Management SetupPME Event Wake Up ModemRingOn/WakeOnLanPower on Function PnP/PCI ConfigurationsResume by Alarm Current CPU/SYSTEM FAN Speed RPM Current CPU/System TemperatureCurrent VoltageV Vcore / DDR25V / +3.3V / +5V / +12V CPU Clock Ratio Frequency/Voltage ControlMemory Frequency For Memory Frequency MhzLoad Optimized Defaults Load Fail-Safe DefaultsSet Supervisor/User Password Exit Without Saving Save & Exit SetupEnglish Install Chipset Drivers Drivers InstallationSoftware Information Software ApplicationContact Us Hardware InformationEnglish What is Xpress Recovery ? Xpress Recovery IntroductionHow to use the Xpress Recovery Unique Software UtilitiesF9 For Xpress Recovery Exit and Restart Remove Backup Image  Remove backup image. Are you sure? Y/NBefore You Begin Flash Bios Method IntroductionMethod 1 Q-FlashTMUtility Task menu for Dual Bios utility Exploring the Q-FlashTM / Dual Bios utility screenEntering the Q-FlashTMutility Task menu for Q-Flash utilitySteps Using the Q-FlashTMutilityYou can repeat to Part Two FlashTMutility bar Exploring the Q-FlashTMutility screenCongratulation!! You have updated Bios successfully Methods and steps Method 2 @BIOSTM UtilityEnglish 3 2- / 4- / 5.1- Channel Audio Function Introduction Stereo Speakers Connection and SettingsChannel Audio Setup English Spdif Output Device Optional Device Troubleshooting English English English English English Taiwan Headquarters Contact UsChina Shanghai
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