ATTO Technology 1550D Performance issues, Check the iSCSI OS driver, Check the Operating System

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7Some older switches cannot autonegotiate between the host and the switch properly. You may have to force the host or switch to the desired speed.

For a NIC using an OS iSCSI driver, continue to the iSCSI OS driver section.

Check the iSCSI OS driver

This section is for hosts using a driver that allows the OS to talk to iSCSI targets via a NIC, not an iSCSI storage adapter.

1A PC using an iSCSI storage adapter and an iSCSI OS driver might not work correctly on the same machine. Check with the vendors to make sure they are compatible.

2Verify that the PC has the latest iSCSI driver as well as the required service packs and patches. Check with the iSCSI OS driver vendor for more information.

3Verify that the iSCSI OS driver has started. Look under Device Manager for Windows or lsmod for Linux.

4Verify that the iSCSI OS is still looking for the iPBridge at the right IP address.

5If using DHCP, verify that the DHCP server is assigning the correct IP information to the host.

6Verify that the NIC is configured with the correct IP information.

7Verify that the hosts and the iPBridge are using the same port number to communicate via iSCSI. The default port number for the iPBridge is 3260.

8Check cable integrity. Check the cables for solid connections. Make sure they are plugged in properly. Inspect cable ends for broken clips and improper wiring.

Check the Operating System

1Verify that the OS has the required service packs or patches installed. If not, obtain the proper service packs and patches and install them.

2Some iSCSI host adapters and iSCSI OS drivers do not always automatically find new targets when plugged in or when forced to rescan. Reboot the hosts.

3Check if the vendor has a new driver. If so, install it.

Check the applications

1Verify that the application is running the latest device drivers for the devices connected to iPBridge. If not, get the latest device drivers and install them.

2Verify with the application vendor if the iSCSI technology is supported on the version of the application being used.

Performance issues

If the host is not getting the performance it should, check the following items.

Check SCSI devices

1Verify that the devices are running at their highest possible SCSI speed.

Mixing SE and LVD devices on the same SCSI bus forces the speed of the bus to SE, thus slowing faster LVD devices. The iPBridge cannot accelerate an already slow device. Refer to Connecting SCSI devices to the SCSI port on page ii of the Appendix.

2Verify that the proper terminator is being used. An SE terminator forces the SCSI bus to SE speeds.

Check the iPBridge SCSI port

1Verify that the SCSI port configuration is set to the highest speed using the ExpressNAV interface, SCSI page.

The iPBridge SCSI port speed, wide negotiation, and sync negotiation settings all affect the speed of the port. By default, these settings are set for optimal speed.

Check the iPBridge Ethernet port

1Verify that the data port is set to auto negotiate or forced to 1000 Mb.

2Verify that the MTU size is set to optimal setting for the LAN/WAN environment.

The current optimized frame size for the iPBridge is 9k.

Check the LAN/WAN

1Verify that the MTU size is set to optimal setting for the LAN/WAN environment.

9k frame size is the current optimized frame size for the iPBridge. Many switch and router vendors do not support the larger frame size of 9k or 16k.

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IPBridge 1550D Atto Technology, Inc Contents Updating firmware Appendix C Safety standards and compliances XivInterface options Appendix a CablingPage Atto iPBridge provides storage options FeaturesExhibit 1.0-1 Possible storage solutions using the iPBridge Physical components Exhibit 1.1-1 iPBridge 1550D back panel Unpacking the packing box verifying contents InstallationInstalling the iPBridge Installing Windows driversBeginning initial configuration Installing MS iSCSI Initiator for WindowsSelect Internet Options Uncheck the Require server verification check boxPreliminary steps Configure the iPBridgeExpressWizard Page Automatically configure a single target Default target nodeTarget management Target namesManually configure multiple target nodes Automatically configure multiple targetsMultiple target nodes Click on the Map each device to its own target buttonExhibit 3.1-1 Target node configurations Chap commands ISCSI configurationEthernet ISCSISet up a Vlan Virtual Local Area Network Modify passwordsOptional changes Preliminary stepsEnhance performance ISCSI performance configuration tool Windows onlySnmp Remote system monitoring Using FTP Using Atto ExpressNAV Updating firmware Check basic diagnostic tools TroubleshootingInside out method Check the host event logCheck Scsi devices Check componentsCheck the iPBridge Scsi port Check the serial portCheck the LAN/WAN Check the iPBridge Ethernet portCheck the iSCSI OS driver Performance issuesCheck the Operating System Check the applicationsCheck the host system Optimize Atto ExpressNAV in Internet Explorer Reset to factory defaultsUsing the serial port Using ExpressNAVInterface options Opening an ExpressNAV sessionEnter Using TelnetScsi cabling Appendix a CablingCable types ExamplesEthernet connections Connecting Scsi devices to the Scsi portAppendix B CLI provides an ASCII-based interface Symbol IndicatesCLI summary CLI error messagesRmon Command Default ExampleAlphabetical CLI command explanations Date DumpConfigurationFirmwareRestart DeleteAllMapsIPSubnetMask IPGatewayISCSIAlias ISCSIChapPassword ISNSLoginControlReadOnlyPassword RestoreConfigurationSCSIPortReset SaveConfigurationSCSIPortResetOnStartup RouteSerialPortEcho SerialPortBaudRateSCSITargetLUNs SNMPDumpMIBSNTPServer SpeedWriteDefaultUsername VerboseModeXiii FCC Standards Radio and Television Interference Appendix C Safety standards and compliancesPage Xvi