3Com 5000 ATM manual Country Telephone Number Fax Number

Page 107

Returning Products for Repair

B-5

Returning Products Before you send a product directly to 3Com for repair, you must first

for Repairobtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.

To obtain an authorization number, call or fax:

Country

Telephone Number

Fax Number

 

 

 

Asia, Pacific Rim

+ 65 543 6500

+ 65 543 6348

Europe, South Africa, and

+ 31 30 6029900

+ 31 30 6029999

Middle East

 

 

Latin America

1 408 326 2927

1 408 326 3355

From the following countries, you may call the toll-free numbers; select option 2 and then option 2:

Austria

0800 297468

 

Belgium

0800 71429

 

Denmark

800 17309

 

Finland

0800 113153

 

France

0800 917959

 

Germany

0800 1821502

 

Hungary

00800 12813

 

Ireland

1800553117

 

Israel

1800 9453794

 

Italy

1678 79489

 

Netherlands

0800 0227788

 

Norway

800 11376

 

Poland

00800 3111206

 

Portugal

0800 831416

 

South Africa

0800 995014

 

Spain

900 983125

 

Sweden

020 795482

 

Switzerland

0800 55 3072

 

U.K.

0800 966197

 

U.S.A. and Canada

1 800 NET 3Com

1 408 326 7120

 

(1 800 638 3266)

(not toll-free)

Enterprise Customers: 1 800 876 3266

Image 107
Contents CoreBuilder 5000 ATM Backbone SwitchModule User Guide 95052-8145 3Com CorporationBayfront Plaza Santa Clara, CaliforniaContents LAN Emulation Overview Configuring the ATM Backbone Switchmodule Internet Group Management Protocol Igmp Snooping Troubleshooting Technical Support Figures Page Tables Page Guide About this GuideIntroduction AudienceConvention Description SETDefault !0 -IP NETaddr =Conventions Icon Type DescriptionKeys CommandsAbout this Guide Related Documents About this Guide Overview SwitchModuleIntroduction ATM BackboneCoreBuilder 5000 Chassis Compatibility ATM Forum Specification ComplianceSwitched Virtual Circuit Capacity Multiple Redundancy LevelsSupported CoreBuilder SwitchModules Hot Swap Feature MIBs ATM Backbone SwitchModule ArchitectureStandards StandardsATM Backbone SwitchModule Architecture Descriptions 2ATM Backbone SwitchModule Base ConfigurationATM Backbone SwitchModule Descriptions Description PacketChannel plus ATM Cell-Switching SwitchChannelPacketChannel BackplaneSlot, or 4Example Base Configuration Sample ATM Backbone SwitchModule ConfigurationsNNI 6Example Dual-Homing/Module Redundancy Configuration Configuration cardsSample ATM Backbone SwitchModule Configurations 14CHAPTER 1 Introduction LAN Emulation Overview 2ATM Backbone SwitchModule Function Components LAN EmulationBridgeport-LEC Broadcast and Unknown Server BUSEmulated LAN Elan Virtual Bridge vbridge6Converting SwitchModule Packets to and from ATM Cells Control VCCs LAN Emulation Connections8Data VCCs in ATM Backbone SwitchModule LAN Emulation LAN Emulation Operation 10CHAPTER 2 LAN Emulation Overview LAN Emulation Operation 12CHAPTER 2 LAN Emulation Overview Configuring the ATM Backbone Switchmodule Transcend Network Control Services for Unix Transcend Network Management Software for Windows Configuration ToolsThird-Party SNMP-Based Tools 2Windows Tools for Configuring ATM Backbone SwitchModulesDMM DMM Setting Up DMMAccess DMM management toolsBridge Configuration ConfigurationConfiguration LAN Emulation ConfigurationCB5000 set atm slot universion version ATM ConfigurationParameters Configuring LANEmulation Redundancy Configuring ATMCB5000 set module slot.1 phyautomaticfailover enable OC-3 CardCB5000 set vbridge 1 igmpsnooping mode enable Configuring IgmpCB5000 set atm slot.1 lossofsignallingdelay seconds CB5000 set module 9.1 igmpsnooping enableCB5000 show vbridge 1 igmpsnooping status CB5000 reset module12CHAPTER 3 Configuring the ATM Backbone Switchmodule Status Monitoring Statistics CB5000 show vbridge all configuration noverbose Displaying General Vbridge Configuration InformationCB5000 show vbridge all configuration verbose Displaying Detailed Vbridge Configuration InformationOption Information Shown Displaying Igmp Snooping Vbridge InformationCB5000 show vbridge 11 igmpsnooping status CB5000 show module 4.1 verbose CB5000 show bridgeport 4.all Displaying General Status InformationCB5000 show bridgeport 4.2 verbose Displaying Detailed InformationCB5000 show count bridgeport 4.2 igmpsnooping CB5000 show counter bridgeport 4.2 interfaceLearp CB5000 show atm 4 interfaceCB5000 show atm 4 q93b CB5000 show atm 4 ilmiconfigurationCB5000 show atm 4 qsaal CB5000 show atm 4 signalconfigurationCB5000 show atm 4 trafficdescriptor all CB5000 show atm 4 statisticsCB5000 show atm 4 vcc all BUS CB5000 show bportlec 4.2 configurationCB5000 show bportlec 4.2 status CB5000 show bportlec 4.2 statisticsCB5000 show bportlec 4.2 learptable all CB5000 show bportlec 4.2 servercircuitsCB5000 show sonet 13.1 status Sectionlinepath CB5000 show sonet 7.1 statistics interval allCB5000 show igmpsnooping module Ianaiftype MIB Using Graphical Interface Tools 22CHAPTER 4 Status Monitoring and Statistics Internet Group Management Protocol Igmp Snooping Before implementing Igmp snooping Shows a typical packet path before snooping occurs 2Format of an Igmp Version 1 Message Overview Routers CoreBuilderSupport Locating MulticastEnabling Igmp Snooping on CoreBuilder 5000 SwitchModules Shows a typical FTE Dram address forwarding entry Verifying Base Module LED Operation TroubleshootingTroubleshooting Using LEDs Module Status LED State Reading the Base Module LEDsLED State Possible Cause Corrective Action Determining Corrective ActionActive CB5000 show module all DMM6CHAPTER 6 Troubleshooting Card Functions Card functions CB5000 set atm slot universion Signaling FunctionsCB5000 show atm slot interface CB5000 show atm slot vcc all CB5000 show bportlec slot.lec configurationCB5000 set bportlec slot.lec mode enable FunctionsCB5000 show bportlec slot.lec status CB5000 show counter bridgeport slot.lec interface CB5000 show bridgeport slot.lec verboseCB5000 show atm slot statistics Power up self-test diagnostics Obtaining Technical Assistance 14CHAPTER 6 Troubleshooting Mechanical SpecificationsSpecifications EnvironmentalSpecification Value PowerATM OC-3 Card Fiber Optic Specifications Online Technical ServicesServices Technical Support Country Data Rate Telephone Number Access by Analog Modem Password your Internet e-mail address Hostname ftp.3com.com408 727 Access by Digital Modem847 262 Country Telephone Number Asia, Pacific Rim Europe, South Africa, and Middle EastCountry Telephone Number Fax Number 6APPENDIX B Technical Support Numbers IndexLane URL B-1 Index 3Com Corporation Limited Warranty Warranties Exclusive