Tripp Lite AGSM7515RM1U, AGSMX500RT1U, AGSM4878, AG-0019, AG-0018 owner manual Storage, Service

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201109267 93-2259-EN.qxd 10/21/2011 3:39 PM Page 11

Storage and Service

Storage

Before storing your UPS, turn it completely OFF: with the UPS ON and receiving utility power, press and hold the “ON/OFF/STANDBY” button for one second (an alarm will beep once briefly after the interval has passed); then, unplug the UPS from the wall outlet. If you store your UPS for an extended period of time, recharge the UPS batteries once every three months: plug the UPS into a wall outlet; allow it to charge for 12 hours; and then unplug it and place it back in storage. Note: after you plug the UPS in, it will automatically begin charging its batteries; however, it will not supply power to its outlets (see Quick Installation section). If you leave your UPS batteries discharged for an extended period of time, they will suffer a permanent loss of capacity.

Service

Before returning your UPS for service, follow these steps:

1.Review the installation and operation instructions in this manual to ensure that the service problem does not originate from a misreading of the instructions. Also, check that the UPS System’s circuit breaker(s) are not tripped. This is the most common cause of service inquiries which can be easily remedied by following the resetting instructions in this manual.

2.If the problem continues, do not contact or return the UPS to the dealer. Instead, call Tripp Lite at (773) 869-1233. A service technician will ask for the UPS's model number, serial number and purchase date and will attempt to correct the problem over the phone.

3.If the problem requires service, the technician will issue you a Returned Material Authorization (RMA) number, which is required for service. If you require packaging, the technician can arrange to send you proper packaging. Securely pack the UPS to avoid damage during shipping. Do not use Styrofoam beads for packaging. Any damages (direct, indirect, special, incidental or consequential) to the UPS incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. UPS Systems shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the UPS System is within the 2-year warranty period, enclose a copy of your sales receipt. Return the UPS for service using an insured carrier to the address given to you by the Tripp Lite service technician.

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Contents Th Street, Chicago, IL 60609 USA Intelligent, Line-Interactive UPS SystemsUPS Connection Warnings Important Safety InstructionsBattery Warnings UPS Location WarningsPost Mounting Mounting RackPost Telecom Mounting Mounting TowerTurn the UPS on External Battery Connection select models ON/OFF/STANDBY Button Buttons Front Panel Indicator Lights Front Panel Other UPS Features Rear Panel Basic Operation Storage Service2U UPS Models Procedure1U UPS Models Th Street Chicago, IL 60609 USA Sistemas de UPS Inteligentes e Interactivos en LíneaAdvertencias sobre la conexión de equipos Instrucciones de seguridad importantesAdvertencias sobre la ubicación del UPS Advertencias sobre la conexión del UPSMontaje de 4 postes Montaje BastidorTolos los modelos de UPS Montaje en bastidor continúaMontaje En torre Montaje de 2 postes TelecomunicacionesEncienda el UPS Conexión de batería externa modelos exclusivos Comunicaciones USB y serie RS-232 todos los modelosConexión de puerto EPO todos los modelos Botón ON/OFF/STANDBY Encendido/Apagado/Reserva Botones Panel frontalLuces indicadoras Panel frontal Operación básica continúaOtras funciones del UPS Panel posterior Operación básica continúa Servicio AlmacenamientoNota sobre el rotulado ProcedimientoModelos de UPS de 1U Modelos de UPS de 2UTh Street Chicago, IL 60609 É.-U Systémes UPS intelligent, en attente activeNuméro de la série de lagence Mises en garde Connexion déquipement Mises en garde Emplacement de lUPSDirectives de sécurité importantes Mises en garde Connexions de lUPSBâti à quatre montants Montage BâtiTous les modèles dUPS Montage bâti suiteMontage Tour Montage sur 2 montants TélécomFigure de la prise IEC320-C14 Connexion de batterie externe modèles sélect Connexion au port EPO tous les modèlesBouton ON/OFF/STANDBY Marche/Arrêt/Attente Boutons Panneau avantVoyants indicateurs Panneau avant Fonctionnement de base, suiteAutres caractéristiques de lUPS panneau arrière Fonctionnement de base, suite Entreposage ServiceModèles UPS 2U ProcédureRemarque sur étiquetage               
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