Q-Logic FC0054607-00 A manual Troubleshooting with LEDs, Table A-1. QLA234x Adapter LED Scheme

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A Troubleshooting

This appendix provides the following methods of determining the status of the adapters and finding solutions to common problems:

Troubleshooting with LEDs

“Dynamic Extended Logging” on page A-3

“Troubleshooting with Driver Logs” on page A-4

“Debugging Using Proc Information” on page A-9

“Collecting System Logs for Troubleshooting” on page A-10

“Frequently Seen Issues” on page A-10

Troubleshooting with LEDs

QLogic Fibre Channel and Converged Network Adapters have LEDs that can help you diagnose problems. Typically, administrators observe the LED patterns to perform first-level troubleshooting that can indicate some obvious firmware or hardware issues.

Specific QLogic Fibre Channel and Converged Network Adapter families have unique LED patterns. The following tables describe the LED patterns for the various Fibre Channel and Converged Network Adapter series.

Table A-1. QLA234x Adapter LED Scheme

Green LED	Amber LED	Activity

❍	❍	Power off

●	●	Power

●	❍	Online

❍	●	Link

❍	Flashing	Loss of synchronization

Alternate flashing	Alternate flashing	Firmware error

Flashing	❍	Beacon

FC0054607-00 A

A-1

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Contents User’s Guide Document Revision History Table of Contents Troubleshooting FC0054607-00 a Page Related QLogic documentation PrefaceIntended Audience Related MaterialsRelated VMware documentation What’s in This GuideUnder Hardware, click Storage Adapters Documentation ConventionsSee Configuring Boot from SAN on License AgreementsTechnical Support Knowledge Database AvailabilityTraining Contact InformationXii FC0054607-00 a Hardware Components Hardware and Software ComponentsCallout Description Adapter Component DetailsBoot Code Software ComponentsOS Driver Supported QLogic Adapters FirmwareManagement Tools and Utilities „ Link Rate InstallationSupported Features „ VMware ESX/ESXi Release Support-4.0Installing the Hardware To install the adapter„ Support for VMware VMotion and VMware Storage VMotion „ SANsurfer FC HBA CLI provides Installing the DriverInstalling SANsurfer Management Tools „ SANsurfer FC HBA Manager providesTo install SANsurfer FC HBA Manager on VMware Installing SANsurfer FC HBA ManagerDownloading SANsurfer FC HBA Manager-VMware Etc/hosts Etc/hosts.allow To install SANsurfer FC HBA Manager on Linux or WindowsTo install SANsurfer FC HBA CLI Installing SANsurfer FC HBA CLITo install the package, enter the following command Identifying QLogic Adapters on VMware ESX/ESXi ConfigurationUsing vSphere Client „ Using vSphere Client „ Using Console OSVSphere Client Configuration Using Console OSDiscover the device using lspci Finding Adapters on VMware ESX/ESXi Using the QLogic Fast!UTIL Bios Utility Verifying That the Driver is Loaded To configure driver parameters Configuring the Driver ParametersDriver Parameter Description Configurable Driver ParametersQl2xoperationmode Deploying Npiv for VMware ESX/ESXiMonitoring Npiv Virtual Ports from SANsurfer SANsurfer FC HBA Manager Showing Npiv Virtual Port Information Page in SANsurfer Configuring Boot from SANStarting Fast!UTIL from the Bios Screen Device Boot EnableGreen LED Amber LED Activity TroubleshootingTroubleshooting with LEDs Table A-1. QLA234x Adapter LED SchemeTable A-3. QEM2462 Power and Attention Switch LED Scheme Table A-2. QLA24xx/QLE24xx/QEM2462 Adapter LED SchemeYellow LED Green LED Amber LED Activity Green LED Link Dynamic Extended LoggingTable A-4. QLE25xx Adapter LED Scheme Table A-5. QLE8042 Converged Network Adapter LED Scheme# cat /proc/scsi/qla2xxx/5 Troubleshooting with Driver LogsTroubleshooting Troubleshooting with Driver Logs Qla%d Loop Down aborting ISP Table A-6. Common Driver Log MessagesScsi%d Cannot get topology retrying Table A-6. Common Driver Log Messages Debugging Using Proc Information Table A-7. Proc OutputOutput Field Description Issue Troubleshooting Tip Collecting System Logs for TroubleshootingFrequently Seen Issues Table A-8. Frequently Seen IssuesGlossary Driver CacheConverged Network Adapter DeviceFast!UTIL Loop initialization process Message signaled interruptsLPort Local area networkNode loop port NPortNPort ID virtualization NLPortPort instance Port loginPoint-to-point PortWorld wide port name TargetPage Index Glossary-3 Glossary-2Glossary-4 Glossary-1L2 cache Glossary-2 Glossary-6 NvramFC0054607-00 a Index-5