Q-Logic FC0054607-00 A manual Availability, Training, Contact Information, Knowledge Database

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Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates.

Availability

QLogic Technical Support for products under warranty is available during local standard working hours excluding QLogic Observed Holidays.

Training

QLogic offers training for technical professionals for all iSCSI, InfiniBand, and Fibre Channel products. From the main QLogic Web page, www.qlogic.com, click the Education and Resources tab at the top, and then click the Education & Training tab at the left. The QLogic Global Training Portal offers online courses, certification exams, and scheduling of in-person training.

Technical certification courses include installation, maintenance, and troubleshooting QLogic products. Upon demonstrating knowledge using live equipment, QLogic awards a certificate identifying the student as a Certified Professional. The training professionals at QLogic may be reached by e-mail at training@qlogic.com.

Contact Information

Please feel free to contact your QLogic approved reseller or QLogic Technical Support at any phase of integration for assistance. QLogic Technical Support can be reached by the following methods:

Web http://support.qlogic.com

E-mailsupport@qlogic.com

Knowledge Database

The QLogic knowledge database is an extensive collection of QLogic product information that you can search for specific solutions. We are constantly adding to the collection of information in our database to provide answers to your most urgent questions. Access the database from the QLogic Support Center: http://support.qlogic.com.

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Contents User’s Guide Document Revision History Table of Contents Troubleshooting FC0054607-00 a Page Related QLogic documentation PrefaceIntended Audience Related MaterialsRelated VMware documentation What’s in This GuideUnder Hardware, click Storage Adapters Documentation ConventionsTechnical Support See Configuring Boot from SAN onLicense Agreements Knowledge Database AvailabilityTraining Contact InformationXii FC0054607-00 a Hardware Components Hardware and Software ComponentsCallout Description Adapter Component DetailsOS Driver Boot CodeSoftware Components Management Tools and Utilities Supported QLogic AdaptersFirmware „ Link Rate InstallationSupported Features „ VMware ESX/ESXi Release Support-4.0„ Support for VMware VMotion and VMware Storage VMotion Installing the HardwareTo install the adapter „ SANsurfer FC HBA CLI provides Installing the DriverInstalling SANsurfer Management Tools „ SANsurfer FC HBA Manager providesTo install SANsurfer FC HBA Manager on VMware Installing SANsurfer FC HBA ManagerDownloading SANsurfer FC HBA Manager-VMware Etc/hosts Etc/hosts.allow To install SANsurfer FC HBA Manager on Linux or WindowsTo install SANsurfer FC HBA CLI Installing SANsurfer FC HBA CLITo install the package, enter the following command Identifying QLogic Adapters on VMware ESX/ESXi ConfigurationUsing vSphere Client „ Using vSphere Client „ Using Console OSVSphere Client Configuration Using Console OSDiscover the device using lspci Finding Adapters on VMware ESX/ESXi Using the QLogic Fast!UTIL Bios Utility Verifying That the Driver is Loaded To configure driver parameters Configuring the Driver ParametersDriver Parameter Description Configurable Driver ParametersQl2xoperationmode Deploying Npiv for VMware ESX/ESXiMonitoring Npiv Virtual Ports from SANsurfer SANsurfer FC HBA Manager Showing Npiv Virtual Port Information Page in SANsurfer Configuring Boot from SANStarting Fast!UTIL from the Bios Screen Device Boot EnableGreen LED Amber LED Activity TroubleshootingTroubleshooting with LEDs Table A-1. QLA234x Adapter LED SchemeYellow LED Green LED Amber LED Activity Table A-3. QEM2462 Power and Attention Switch LED SchemeTable A-2. QLA24xx/QLE24xx/QEM2462 Adapter LED Scheme Green LED Link Dynamic Extended LoggingTable A-4. QLE25xx Adapter LED Scheme Table A-5. QLE8042 Converged Network Adapter LED Scheme# cat /proc/scsi/qla2xxx/5 Troubleshooting with Driver LogsTroubleshooting Troubleshooting with Driver Logs Qla%d Loop Down aborting ISP Table A-6. Common Driver Log MessagesScsi%d Cannot get topology retrying Table A-6. Common Driver Log Messages Output Field Description Debugging Using Proc InformationTable A-7. Proc Output Issue Troubleshooting Tip Collecting System Logs for TroubleshootingFrequently Seen Issues Table A-8. Frequently Seen IssuesGlossary Driver CacheConverged Network Adapter DeviceFast!UTIL Loop initialization process Message signaled interruptsLPort Local area networkNode loop port NPortNPort ID virtualization NLPortPort instance Port loginPoint-to-point PortWorld wide port name TargetPage Index Glossary-3 Glossary-2L2 cache Glossary-2 Glossary-4Glossary-1 Glossary-6 NvramFC0054607-00 a Index-5