Q-Logic FC0054607-00 A manual Scsi%d Cannot get topology retrying

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A–Troubleshooting

Troubleshooting with Driver Logs

Table A-6. Common Driver Log Messages (Continued)

"scsi(%d): RSCN,..."

Driver received a registered state change notification (RSCN) async event from the firmware. Additional information follows the message (that is, mailbox values from the firmware).

"scsi(%d): Cannot get topology - retrying"

Firmware return status indicating it is busy.

"qla2x00: Status Entry invalid handle"

Driver detected an invalid entry in the ISP response queue from the firmware. %x indicates the queue index.

"scsi(%ld:%d:%d:%d): DEVICE RESET ISSUED.\n"

Indicates a device reset is being issued to (host:bus:target:lun).

"scsi(%ld:%d:%d:%d): BUS RESET ISSUED.\n"

Indicates a loop reset is being issued to (host:bus:target:lun).

"scsi(%ld:%d:%d:%d): ADAPTER RESET ISSUED.\n"

Indicates an adapter reset is being issued to (host:bus:target:lun).

"scsi(%d): Unknown status detected %x-%x"

Indicates the status returned from the firmware is not supported. %x-%xis the completion-scsistatuses.

"scsi(%d): Cable is unplugged..."

Indicates the firmware state is in LOSS OF SYNC; therefore, the cable must be missing.

"qla2x00: Performing ISP error recovery - ha=%p."

Indicates the driver has started performing an adapter reset.

"qla2x00_abort_isp(%d): **** FAILED ****"

Indicates the driver failed performing an adapter reset.

"qla2xxx <dev driver string>: RISC paused -- HCCR=%x, Dumping firmware!"

Indicates the driver has detected the RISC in the pause state.

"qla2xxx <dev driver string>: Mid-layer underflow detected (%x of %x bytes) wanted "%xbytes...returning error status!\"

Indicates an underflow was detected.

"WARNING %s(%d):ERROR -- Unable to get host loop ID."

Firmware failed to return the adapter loop ID.

FC0054607-00 A

A-7

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Contents User’s Guide Document Revision History Table of Contents Troubleshooting FC0054607-00 a Page Intended Audience PrefaceRelated Materials Related QLogic documentationRelated VMware documentation What’s in This GuideUnder Hardware, click Storage Adapters Documentation ConventionsSee Configuring Boot from SAN on License AgreementsTechnical Support Training AvailabilityContact Information Knowledge DatabaseXii FC0054607-00 a Hardware Components Hardware and Software ComponentsCallout Description Adapter Component DetailsBoot Code Software ComponentsOS Driver Supported QLogic Adapters FirmwareManagement Tools and Utilities Supported Features Installation„ VMware ESX/ESXi Release Support-4.0 „ Link RateInstalling the Hardware To install the adapter„ Support for VMware VMotion and VMware Storage VMotion Installing SANsurfer Management Tools Installing the Driver„ SANsurfer FC HBA Manager provides „ SANsurfer FC HBA CLI providesTo install SANsurfer FC HBA Manager on VMware Installing SANsurfer FC HBA ManagerDownloading SANsurfer FC HBA Manager-VMware Etc/hosts Etc/hosts.allow To install SANsurfer FC HBA Manager on Linux or WindowsTo install SANsurfer FC HBA CLI Installing SANsurfer FC HBA CLITo install the package, enter the following command Using vSphere Client Configuration„ Using vSphere Client „ Using Console OS Identifying QLogic Adapters on VMware ESX/ESXiVSphere Client Configuration Using Console OSDiscover the device using lspci Finding Adapters on VMware ESX/ESXi Using the QLogic Fast!UTIL Bios Utility Verifying That the Driver is Loaded To configure driver parameters Configuring the Driver ParametersDriver Parameter Description Configurable Driver ParametersQl2xoperationmode Deploying Npiv for VMware ESX/ESXiMonitoring Npiv Virtual Ports from SANsurfer SANsurfer FC HBA Manager Showing Npiv Virtual Port Information Page in SANsurfer Configuring Boot from SANStarting Fast!UTIL from the Bios Screen Device Boot EnableTroubleshooting with LEDs TroubleshootingTable A-1. QLA234x Adapter LED Scheme Green LED Amber LED ActivityTable A-3. QEM2462 Power and Attention Switch LED Scheme Table A-2. QLA24xx/QLE24xx/QEM2462 Adapter LED SchemeYellow LED Green LED Amber LED Activity Table A-4. QLE25xx Adapter LED Scheme Dynamic Extended LoggingTable A-5. QLE8042 Converged Network Adapter LED Scheme Green LED Link# cat /proc/scsi/qla2xxx/5 Troubleshooting with Driver LogsTroubleshooting Troubleshooting with Driver Logs Qla%d Loop Down aborting ISP Table A-6. Common Driver Log MessagesScsi%d Cannot get topology retrying Table A-6. Common Driver Log Messages Debugging Using Proc Information Table A-7. Proc OutputOutput Field Description Frequently Seen Issues Collecting System Logs for TroubleshootingTable A-8. Frequently Seen Issues Issue Troubleshooting TipGlossary Converged Network Adapter CacheDevice DriverFast!UTIL LPort Message signaled interruptsLocal area network Loop initialization processNPort ID virtualization NPortNLPort Node loop portPoint-to-point Port loginPort Port instanceWorld wide port name TargetPage Index Glossary-3 Glossary-2Glossary-4 Glossary-1L2 cache Glossary-2 Glossary-6 NvramFC0054607-00 a Index-5