Q-Logic FC0054607-00 A manual Troubleshooting Troubleshooting with Driver Logs

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A–Troubleshooting

Troubleshooting with Driver Logs

Aug 18 15:15:13 localhost vmkernel: 0:00:00:34.550 cpu6:4109)<6>qla2xxx

0000:0a:00.0: Allocated (1413 KB) for firmware dump...

Aug 18 15:15:13 localhost vmkernel: 0:00:00:34.572 cpu6:4109)IDT: 942: 0x71 <qla2xxx> sharable (entropy source), flags 0x10

Aug 18 15:15:13 localhost vmkernel: 0:00:00:34.572 cpu6:4109)VMK_VECTOR: 137: Added handler for shared vector 113, flags 0x10

Aug 18 15:15:13 localhost vmkernel: 0:00:00:34.572 cpu6:4109)IDT: 1038: 0x71 for vmkernel

Aug 18 15:15:13 localhost vmkernel: 0:00:00:34.572 cpu6:4109)VMK_VECTOR: 225: vector 113 enabled

Aug 18 15:15:13 localhost vmkernel: 0:00:00:34.572 cpu6:4109)LinPCI:

LinuxPCI_DeviceIsPAECapable: PAE capable device at 0000:0a:00.0

Aug 18 15:15:13 localhost vmkernel: 0:00:00:34.572 cpu6:4109)VMK_PCI: 627:

Device 010:00.0 name: vmhba4

Aug 18 15:15:13 localhost vmkernel: 0:00:00:35.112 cpu0:4096)<6>qla2xxx

0000:0a:00.0: LIP reset occured (f8f7).

Aug 18 15:15:13 localhost vmkernel: 0:00:00:35.255 cpu0:4096)<6>qla2xxx

0000:0a:00.0: LIP occured (f8f7).

Aug 18 15:15:13 localhost vmkernel: 0:00:00:35.255 cpu0:4096)<6>qla2xxx

0000:0a:00.0: LIP reset occured (f7f7).

Aug 18 15:15:13 localhost vmkernel: 0:00:00:35.325 cpu0:4096)<6>qla2xxx

0000:0a:00.0: LOOP UP detected (4 Gbps).

FC0054607-00 A

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Contents User’s Guide Document Revision History Table of Contents Troubleshooting FC0054607-00 a Page Related QLogic documentation PrefaceIntended Audience Related MaterialsRelated VMware documentation What’s in This GuideUnder Hardware, click Storage Adapters Documentation ConventionsLicense Agreements See Configuring Boot from SAN onTechnical Support Knowledge Database AvailabilityTraining Contact InformationXii FC0054607-00 a Hardware Components Hardware and Software ComponentsCallout Description Adapter Component DetailsSoftware Components Boot CodeOS Driver Firmware Supported QLogic AdaptersManagement Tools and Utilities „ Link Rate InstallationSupported Features „ VMware ESX/ESXi Release Support-4.0To install the adapter Installing the Hardware„ Support for VMware VMotion and VMware Storage VMotion „ SANsurfer FC HBA CLI provides Installing the DriverInstalling SANsurfer Management Tools „ SANsurfer FC HBA Manager providesTo install SANsurfer FC HBA Manager on VMware Installing SANsurfer FC HBA ManagerDownloading SANsurfer FC HBA Manager-VMware Etc/hosts Etc/hosts.allow To install SANsurfer FC HBA Manager on Linux or WindowsTo install SANsurfer FC HBA CLI Installing SANsurfer FC HBA CLITo install the package, enter the following command Identifying QLogic Adapters on VMware ESX/ESXi ConfigurationUsing vSphere Client „ Using vSphere Client „ Using Console OSVSphere Client Configuration Using Console OSDiscover the device using lspci Finding Adapters on VMware ESX/ESXi Using the QLogic Fast!UTIL Bios Utility Verifying That the Driver is Loaded To configure driver parameters Configuring the Driver ParametersDriver Parameter Description Configurable Driver ParametersQl2xoperationmode Deploying Npiv for VMware ESX/ESXiMonitoring Npiv Virtual Ports from SANsurfer SANsurfer FC HBA Manager Showing Npiv Virtual Port Information Page in SANsurfer Configuring Boot from SANStarting Fast!UTIL from the Bios Screen Device Boot EnableGreen LED Amber LED Activity TroubleshootingTroubleshooting with LEDs Table A-1. QLA234x Adapter LED SchemeTable A-2. QLA24xx/QLE24xx/QEM2462 Adapter LED Scheme Table A-3. QEM2462 Power and Attention Switch LED SchemeYellow LED Green LED Amber LED Activity Green LED Link Dynamic Extended LoggingTable A-4. QLE25xx Adapter LED Scheme Table A-5. QLE8042 Converged Network Adapter LED Scheme# cat /proc/scsi/qla2xxx/5 Troubleshooting with Driver LogsTroubleshooting Troubleshooting with Driver Logs Qla%d Loop Down aborting ISP Table A-6. Common Driver Log MessagesScsi%d Cannot get topology retrying Table A-6. Common Driver Log Messages Table A-7. Proc Output Debugging Using Proc InformationOutput Field Description Issue Troubleshooting Tip Collecting System Logs for TroubleshootingFrequently Seen Issues Table A-8. Frequently Seen IssuesGlossary Driver CacheConverged Network Adapter DeviceFast!UTIL Loop initialization process Message signaled interruptsLPort Local area networkNode loop port NPortNPort ID virtualization NLPortPort instance Port loginPoint-to-point PortWorld wide port name TargetPage Index Glossary-3 Glossary-2Glossary-1 Glossary-4L2 cache Glossary-2 Glossary-6 NvramFC0054607-00 a Index-5