Q-Logic FC0054607-00 A manual Troubleshooting

Page 4

Fibre Channel and Converged Network Adapters for VMware ESX/ESXi 4.0

User’s Guide

 

Using the QLogic Fast!UTIL BIOS Utility

3-5

 

Verifying That the Driver is Loaded

3-6

 

Configuring the Driver Parameters

3-7

 

Deploying NPIV for VMware ESX/ESXi 4.0

3-9

 

Monitoring NPIV Virtual Ports from SANsurfer

3-10

 

Configuring Boot from SAN

3-12

A

Troubleshooting

 

 

Troubleshooting with LEDs

A-1

 

Dynamic Extended Logging

A-3

 

Troubleshooting with Driver Logs

A-4

 

Debugging Using Proc Information

A-9

 

Collecting System Logs for Troubleshooting

A-10

 

Frequently Seen Issues

A-10

Glossary

 

Index

 

 

Figure

List of Figures

Page

 

i

Jagged-edged Screen Shots Depict Partial Interface

x

1-1

Adapter Components

1-2

2-1

Installing the Adapter

2-2

2-2

Downloading SANsurfer FC HBA Manager—VMware

2-5

2-3

Downloading SANsurfer FC HBA Manager—Linux

2-6

2-4

Downloading SANsurfer FC HBA Manager—VMware

2-7

3-1

vSphere Client Configuration Page

3-2

3-2

Finding Adapters on VMware ESX/ESXi 4.0

3-4

3-3

Verifying That the Driver is Loaded

3-7

3-4

SANsurfer FC HBA Manager Showing NPIV

3-11

3-5

Virtual Port Information Page in SANsurfer

3-12

3-6

Starting Fast!UTIL from the BIOS Screen

3-13

Table

List of Tables

Page

 

1-1

Adapter Component Details

1-2

3-1

Configurable Driver Parameters

3-8

A-1

QLA234x Adapter LED Scheme

A-1

A-2

QLA24xx/QLE24xx/QEM2462 Adapter LED Scheme

A-2

A-3

QEM2462 Power and Attention Switch LED Scheme

A-2

A-4

QLE25xx Adapter LED Scheme

A-3

A-5

QLE8042 Converged Network Adapter LED Scheme

A-3

iv

FC0054607-00 A

Image 4
Contents User’s Guide Document Revision History Table of Contents Troubleshooting FC0054607-00 a Page Preface Intended AudienceRelated Materials Related QLogic documentationWhat’s in This Guide Related VMware documentationDocumentation Conventions Under Hardware, click Storage AdaptersLicense Agreements See Configuring Boot from SAN onTechnical Support Availability TrainingContact Information Knowledge DatabaseXii FC0054607-00 a Hardware and Software Components Hardware ComponentsAdapter Component Details Callout DescriptionSoftware Components Boot CodeOS Driver Firmware Supported QLogic AdaptersManagement Tools and Utilities Installation Supported Features„ VMware ESX/ESXi Release Support-4.0 „ Link RateTo install the adapter Installing the Hardware„ Support for VMware VMotion and VMware Storage VMotion Installing the Driver Installing SANsurfer Management Tools„ SANsurfer FC HBA Manager provides „ SANsurfer FC HBA CLI providesInstalling SANsurfer FC HBA Manager To install SANsurfer FC HBA Manager on VMwareDownloading SANsurfer FC HBA Manager-VMware To install SANsurfer FC HBA Manager on Linux or Windows Etc/hosts Etc/hosts.allowInstalling SANsurfer FC HBA CLI To install SANsurfer FC HBA CLITo install the package, enter the following command Configuration Using vSphere Client„ Using vSphere Client „ Using Console OS Identifying QLogic Adapters on VMware ESX/ESXiUsing Console OS VSphere Client ConfigurationDiscover the device using lspci Finding Adapters on VMware ESX/ESXi Using the QLogic Fast!UTIL Bios Utility Verifying That the Driver is Loaded Configuring the Driver Parameters To configure driver parametersConfigurable Driver Parameters Driver Parameter DescriptionDeploying Npiv for VMware ESX/ESXi Ql2xoperationmodeMonitoring Npiv Virtual Ports from SANsurfer SANsurfer FC HBA Manager Showing Npiv Configuring Boot from SAN Virtual Port Information Page in SANsurferStarting Fast!UTIL from the Bios Screen Enable Device BootTroubleshooting Troubleshooting with LEDsTable A-1. QLA234x Adapter LED Scheme Green LED Amber LED ActivityTable A-2. QLA24xx/QLE24xx/QEM2462 Adapter LED Scheme Table A-3. QEM2462 Power and Attention Switch LED SchemeYellow LED Green LED Amber LED Activity Dynamic Extended Logging Table A-4. QLE25xx Adapter LED SchemeTable A-5. QLE8042 Converged Network Adapter LED Scheme Green LED LinkTroubleshooting with Driver Logs # cat /proc/scsi/qla2xxx/5Troubleshooting Troubleshooting with Driver Logs Table A-6. Common Driver Log Messages Qla%d Loop Down aborting ISPScsi%d Cannot get topology retrying Table A-6. Common Driver Log Messages Table A-7. Proc Output Debugging Using Proc InformationOutput Field Description Collecting System Logs for Troubleshooting Frequently Seen IssuesTable A-8. Frequently Seen Issues Issue Troubleshooting TipGlossary Cache Converged Network AdapterDevice DriverFast!UTIL Message signaled interrupts LPortLocal area network Loop initialization processNPort NPort ID virtualizationNLPort Node loop portPort login Point-to-pointPort Port instanceTarget World wide port namePage Index Glossary-2 Glossary-3Glossary-1 Glossary-4L2 cache Glossary-2 Nvram Glossary-6FC0054607-00 a Index-5