Moxa Technologies user manual Problem Report Form, Moxa CP-102U/UL Series

Page 77

CP-102U/UL User’s Manual

Service Information

Problem Report Form

MOXA CP-102U/UL Series

Customer name:

Company:

 

Tel:

 

Fax:

 

 

Email:

 

Date:

 

 

 

 

 

 

1. Moxa Product: $ CP-102U

$ CP-102UL

 

2.Serial Number: _________________

Problem Description: Please describe the symptoms of the problem as clearly as possible, including any error messages you see. A clearly written description of the problem will allow us to reproduce the symptoms, and expedite the repair of your product.

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Contents CP-102U/UL User’s Manual Disclaimer Copyright NoticeTrademarks Table of Contents Page Introduction Overview Smartio-The Smart Multiport Async SolutionApplications FeaturesPackage Checklist Installation Flowchart Hardware Installation CP-102UL Block DiagramsCP-102U Plugging the Board into an Expansion Slot Page Software Installation CPCI Boards CT-114I Windows DriversWindows 2003/XP Installing the DriverCP-102U/UL User’s Manual Software Installation CP-102U/UL User’s Manual Software Installation CP-102U/UL User’s Manual Software Installation CP-102U/UL User’s Manual Software Installation CP-102U/UL User’s Manual Software Installation Configuring the Ports CP-102U/UL User’s Manual Software Installation CP-102U/UL User’s Manual Software Installation Using Event Log Using Moxa PComm UtilityRemoving the Driver Windows Installing the Driver for the First TimeCP-102U/UL User’s Manual Software Installation Select Specify a location and then click on Next to continue CP-102U/UL User’s Manual Software Installation CP-102U/UL User’s Manual Software Installation Configuring the Ports CP-102U/UL User’s Manual Software Installation CP-102U/UL User’s Manual Software Installation Using Moxa PComm Utility Removing the Driver Windows 95/98 CP-102U/UL User’s Manual Software Installation CP-102U/UL User’s Manual Software Installation CP-102U/UL User’s Manual Software Installation CP-102U/UL User’s Manual Software Installation Configuring the Ports CP-102U/UL User’s Manual Software Installation Updating the Driver CP-102U/UL User’s Manual Software Installation Click on Next Removing the Driver CP-102U/UL User’s Manual Software Installation Windows NT Continue from in the next section, Configuring the Ports CP-102U/UL User’s Manual Software Installation CP-102U/UL User’s Manual Software Installation CP-102U/UL User’s Manual Software Installation Removing a CP-102U/UL Board Click on Remove Click on Close, and then restart the system DOS Non-Windows DriversRun BIN\SETUP.EXE Setting up the DriverTxD buffer size Unloading the Driver Loading the DriverLinux Execute the following commands from the Linux promptSCO CP-102U/UL User’s Manual Software Installation CP-102U/UL User’s Manual Software Installation Utilities Serial Programming ToolsPComm Programming Library Installing PCommMoxa PComm Utilities Diagnostic for Moxa boards onlyMonitor for Moxa boards under Windows NT/2000/XP/2003 Terminal Emulator Page Pin Assignments Male DB9 Connector CP-102U & CBL-M25M9x2-50 Female DB25 Connector CP-102ULGeneral Troubleshooting TroubleshootingWindows 95/98 Windows NTTechnical Reference Product Specifications PCI Service Information Following services are provided Moxa Internet ServicesMoxa CP-102U/UL Series Problem Report FormProduct Return Procedure