Moxa Technologies DE-211 manual Problem Report Form, NPort Express

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	Problem Report Form
	NPort Express
Customer name:

Company:

Tel:		Fax:

Email:		Date:

1.Moxa Product: DE-211 (1 RS-232/422/485 port)

2.Interface: RS-232 RS-422 RS-485 (ADDC) RS-485 (by RTS)

3.Operation mode:

Host Based	Pair Connection
Raw Connection (TCP Server)	Raw Connection (TCP Client)
UDP Server/Client	Ethernet Modem

4.Serial Number: ___________

5.NPort Firmware Version: ________________

6.NPort Manager Version: ________________

7.NPort Configurator Version: ________________

8.	PC Host: Make _________ Model _________
9.	Your Installation Type: Single-Host Custom

10.Problem Description: Please describe the symptoms as clearly as possible, including all error messages. Be complete, since we may need to follow your description to reproduce the symptoms.

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Contents NPort Express NPort Express Moxa Internet Services Table of Contents Introduction Product Specifications FeaturesOS Supported Package Checklist Front/Top/Rear/Bottom Panel Views Page Overview LED IndicatorsDIN Rail HousingWall Mount Page DIP Switch Settings Serial InstallationRS-232 Console Female DB25 Connector PinoutRS-232 Wiring Page Using a DB25 Connector Using the Optional Terminal Block RS-422 WiringUsing a DB25 Connector RS-485 WiringWire RS-485 Terminal Block Wiring Enabling a Termination Resistor Enabling the Built-In 120 Ω Terminator Enabling a User-Supplied Terminator Ethernet Installation Connecting to the Ethernet PortConnecting to a Hub or Switch Connecting to a PC Using the Power Adapter Power ConnectionImportant Notice Using Power Over SerialPower Status Check Page EMC Declaration of ConformityPage NPort Express Problem Report FormPage Return Procedure

Problem Report Form

NPort Express

Customer name:

Company:

Tel:

Fax:

Date: