Network Technologies SM-8X4-HDA operation manual Web interface Update Firmware

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NTI AUDIO/HD VIDEO MATRIX SWITCH

Update Firmware

Figure 17- Web interface Update Firmware page

The Update Firmware page (found in the main menu under "ADMINISTRATION") shows the current version of the firmware and enables the Administrator to update the firmware of the VEEMUX-A.

WARNING: Failure to carefully follow these directions can permanently damage the VEEMUX-A. Please read these directions in full before continuing. Do not, under any circumstances, reset or power-down the VEEMUX-A while the firmware is being updated. Do not attempt to update the firmware if a power-failure is likely.

Note: The Firmware can only be updated from the non-secure (http) website. If you attempt to access this page from the secure (https) website, you will be automatically redirected to the non-secure site.

To update the firmware:

1.Contact NTI for the latest firmware file and copy it to your computer.

2.On the Update Firmware page, browse to the firmware file.

3.Press Update Firmware.

4.Wait for the following message to appear (may take several minutes):

Upload Succeeded

Flash of new image completed:

The system will automatically restart.

5.The VEEMUX-A will restart itself in 10 seconds, logging out all connections. After approximately 40 seconds, the VEEMUX-A will be ready to resume operation.

If a message appears stating that the Upload has failed, or that a non-fatal error has occurred:

1.Ensure that the file being uploaded is the NTI firmware file.

2.Repeat the process from step 2 above.

Note: The following message does not indicate that damage to the product has occurred.

If a message appears stating that there has been a fatal error:

1.DO NOT RESET OR POWER-DOWN THE VEEMUX-A.

2.Repeat the update process from the first step 2 above.

3.If you get another Fatal Error message, call NTI tech-support at 1-800-742-8324 or 330- 562-7070.

FYI: The VEEMUX-A should continue to run normally unless it is reset. However, damage may have occurred to the web server firmware that will prevent the product from starting up correctly.

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Contents SM-8X4-HDA Trademark Table of Contents Table of Figures Materials Default User Name and PasswordsIntroduction CablesFeatures and Functions FrontViewofVEEMUX-AInstallation Connect the SourcesConnect the Devices +L- R+RConnect RS232 Connect to the EthernetPower Up Plug in and power upEscape back to the main display Used to enter numbers. # Control OptionsFront Panel LCD with Keypad Control Output user number can be enteredMenu Button Volume ControlMemory Functions Saving ConnectionsScan Mode Baud Rate RS232 ControlRemote Connection Unit AddressCommand Protocol Command Good Response Description StringSerTest- RS232 Interface Test Program Main OptionsEthernet Operations Setup OptionsMatrix Operations Telnet 192.168.1.1 Command Reply DescriptionTelnet Interface NTI AUDIO/HD Video Matrix Switch Enter the Password Web InterfaceVideo Switch Web interface Video SwitchAudio Switch Web interface Audio SwitchSetup Pages Web interface SetupWeb interface Serial Setup Input NamesScan Mode Output NamesUpdate Firmware Web interface Update FirmwareHelp Change PasswordUpdate Web Server LogoutDevice Discovery Tool Device Discovery ToolKeypad Features And FunctionsInfrared Control LCD DisplayPower on with SYS, in or OUT keys Power on with 2 key How To Use The IRTChange the Switch Change Output Port Change Input PortSet Configuration Troubleshooting the IRT Battery ReplacementSpecifications Replace slide cover on unitPinouts for typical DCE to DTE cable for CPU connection RS232 Connection CablesPinout of RS232 port on VEEMUX-A Arrows indicate signal direction Safety StatementsWiring Schematic of Matrix-Y-1 cable Pinout for Matrix Y-1 CableRack Mounting Instructions Mount the VEEMUX-A to a rackSpecifications Problem TroubleshootingWarranty Information Solution