Network Technologies SM-8X4-HDA Troubleshooting, Warranty Information, Problem, Solution

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NTI AUDIO/HD VIDEO MATRIX SWITCH

TROUBLESHOOTING

Problem

No Video

No Audio

Solution

-Check power – power ON, power cable connected

-Check video cabling – make sure cables are secured

-Check connections – make sure you’re connected to an active input

-Check power – power ON, power cable connected

-Check audio cabling – make sure BNC cables are secured (for digital audio),

-make sure screw terminals are secure (for analog audio).

-Check connections – make sure you’re connected to an active input

-Check volume – make sure the output you are checking is un-muted and turned up to an audible level.

WARRANTY INFORMATION

The warranty period on this product (parts and labor) is one (1) year from the date of purchase. Please contact Network Technologies Inc at (800) 742-8324(800-RGB-TECH) or (330) 562-7070or visit our website at http://www.nti1.com for information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.

MAN066 Rev. 04/4/06

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Contents SM-8X4-HDA Trademark Table of Contents Table of Figures Materials Default User Name and PasswordsIntroduction CablesFeatures and Functions FrontViewofVEEMUX-AInstallation Connect the SourcesConnect the Devices +L- R+RConnect RS232 Connect to the EthernetPower Up Plug in and power upEscape back to the main display Used to enter numbers. # Control OptionsFront Panel LCD with Keypad Control Output user number can be enteredMenu Button Volume ControlMemory Functions Saving ConnectionsScan Mode Baud Rate RS232 ControlRemote Connection Unit AddressCommand Protocol Command Good Response Description StringSerTest- RS232 Interface Test Program Main OptionsEthernet Operations Setup OptionsMatrix Operations Telnet 192.168.1.1 Command Reply DescriptionTelnet Interface NTI AUDIO/HD Video Matrix Switch Enter the Password Web InterfaceVideo Switch Web interface Video SwitchAudio Switch Web interface Audio SwitchSetup Pages Web interface SetupWeb interface Serial Setup Input NamesScan Mode Output NamesUpdate Firmware Web interface Update FirmwareHelp Change PasswordUpdate Web Server LogoutDevice Discovery Tool Device Discovery ToolKeypad Features And FunctionsInfrared Control LCD DisplayPower on with SYS, in or OUT keys Power on with 2 key How To Use The IRTChange the Switch Change Output Port Change Input PortSet Configuration Troubleshooting the IRT Battery ReplacementSpecifications Replace slide cover on unitPinouts for typical DCE to DTE cable for CPU connection RS232 Connection CablesPinout of RS232 port on VEEMUX-A Arrows indicate signal direction Safety StatementsWiring Schematic of Matrix-Y-1 cable Pinout for Matrix Y-1 CableRack Mounting Instructions Mount the VEEMUX-A to a rackSpecifications Problem TroubleshootingWarranty Information Solution