Messages and Troubleshooting
Troubleshooting
This DSU is designed to provide you with many years of
Table 6-2. Troubleshooting (1 of 2)
Symptom | Possible Cause | Solutions |
|
|
|
Alarm LED is on. | One of several alarm | Refer to Table |
| conditions exists. Health | Status Messages, for |
| and Status displays the | recommended action. |
| alarm condition. |
|
|
|
|
Cannot access the | The terminal is not set up | H Check the cable and |
DSU via the ATI. | for the correct rate or data | connections. |
| format, or the DSU is | H Set up your terminal or PC |
| configured so it prevents | |
| emulation as shown in | |
| access. | |
| Connecting to the Terminal Port | |
|
| |
|
| in Chapter 2. |
|
| H Power the DSU on and off and |
|
| try again. |
|
|
|
Device Fail appears | The DSU detects an | H Power the DSU off and on and |
on the System and | internal hardware failure. | try again. |
Test Status screen |
| H Contact your service |
under |
| |
| representative. | |
results. |
| |
|
| |
|
|
|
An LED is not lit. | LED is burned out. | Run the Lamp test. If the LED in |
|
| question does not flash with the |
|
| other LEDs, then contact your |
|
| service representative. |
|
|
|
No power, or the | The power cord is not | Check that the power cord is |
LEDs are not lit. | securely plugged into the | securely attached at both ends. |
| wall receptacle and into the |
|
| rear panel connection. |
|
|
|
|
| The wall receptacle has no | H Check the wall receptacle power |
| power. | by plugging in some equipment |
|
| that is known to be working. |
|
| H Check the circuit breaker. |
|
| H Verify that your site is not on an |
|
| energy management program. |
|
|
|
Power supply has failed.
Replace power supply.
November 1997 |