Messages and Troubleshooting
Table 6-2. Troubleshooting (2 of 2)
Symptom
Possible Cause
Solutions
Not receiving data; | H DDS line rate/speed has | H Verify that your subscriber loop is |
DSU is not | changed. | running at 56 or 64 CC kbps. |
responding. | H Excessive BPVs causing | H Verify that the DSU is set to the |
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| DSU to become stuck in | same rate as your subscriber |
| Autobaud mode. | loop. (The DSU's rate is |
| H Excessive Loop Loss | displayed on the Network |
| causing DSU to become | Interface Status screen.) |
| stuck in Autobaud mode. | H If getting Excessive BPVs, verify |
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| that you do not have a bad cable. |
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| If the cable is good, contact the |
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| network provider. |
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| H If getting excessive Loop Loss |
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| (dB) indications, install a higher |
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| |
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| quality cable. Refer to Table |
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| Model 7510 DSU LADS |
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| Connection Distances, in |
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| Appendix D. |
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| H If the DDS Line Rate (Kbps) field |
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| shows Autobaud, the DSU may |
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| be stuck in Autobaud mode. |
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| Configure Line Rate (Kbps) for |
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| 56 or 64 kbps. |
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| H Run Loopback tests. Refer to |
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| Running Network Tests in |
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| Chapter 5. |
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The DSU has detected an | H Reset the DSU and try again. | |
fails. Only Alarm | internal hardware failure. | H Contact your service |
LED is on after |
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| representative. | |
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Resetting the DSU
The DSU can be reset locally or remotely.
To reset the DSU, follow this menu selection sequence:
Main Menu → Control → Reset Device
The DSU reinitializes itself, performing a Device
Displaying DSU Identity Information
To display the DSU's system name, location, contact, serial number, model number, and software and hardware revision numbers, follow this menu selection sequence:
Main Menu → Status → Identity
November 1997 |