Paradyne 8510 RADSL, 8310 MVLt manual Major Alarms 2 Action

Page 82

Diagnostics and Troubleshooting

Table 6-2. Major Alarms (2 of 2)

Alarm

Action

 

 

Ethernet

1. Check cable connections to the DSLAM.

Port Failure

± If cables are terminated properly, go to Step 2.

 

 

± If cables are not terminated properly, terminate them correctly.

 

2. Check cable connections to the hub or Ethernet switch.

 

± If cables are terminated properly, go to Step 3.

 

± If cables are not terminated properly, terminate them correctly.

 

3. Check the Activity/Status LED at the Ethernet hub.

 

± If Activity/Status LED does not indicate a problem, go to Step 4.

 

± If Activity/Status LED indicates a problem, take appropriate action.

 

4. Disconnect the Ethernet cable and replace it with a working cable

 

from a spare port on the hub.

 

± If the replacement cable works, the original is bad and should be

 

permanently replaced.

 

± If the replacement cable does not work, reconnect the original

 

cable and go to Step 5.

 

5. Move the DSL card and cable to another (spare) slot.

 

± If this solves the problem, the connector or interface panel

 

connections for the original slot are bad. Schedule maintenance for

 

the chassis and try to use the spare slot temporarily.

 

± If this does not solve the problem, the DSL card is probably bad

 

and should be replaced.

 

 

DSL Port

1. Check the Selftest Results display by following the menu selection

Failure

sequence: Diagnostics → Selftest (D-A)

 

2. Do another Selftest (Reset) and check results.

 

± If the results are normal, the problem was transient. Log the results.

 

± If the results are the same as the first self-test, the card should be

 

replaced. If only one port on a DSL card is bad, that port can be

 

disabled. You may continue to use the card until it is convenient to

 

replace it.

 

 

DSL Card

1. Check to see if the lights are out on the DSL card.

Not

± Plug the card into an empty slot to see if it responds. If not, the card

Responding

is bad and needs to be replaced.

 

(LEDs on

± If the card responds in a different slot, the slot connector may be

card are out

bad. Call your service representative.

or MCC is

2. Check to see if the DSL LEDs are on.

showing an

± If not, pull the card out and plug it in again.

alarm.)

± Reset the card from the MCC or DSL Main Menu.

 

 

± Go to the MCC Main Menu and clear NVRAM.

 

± Replace the card.

 

 

6-4

January 1999

8000-A2-GB26-10

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Contents HOTWIRE Dslam for 8310 MVL and 8510 Radsl Cards Copyright E 1999 Paradyne Corporation All rights reserved Contents Configuring the Hotwire Dslam Traps Contents About This Guide Document Purpose and Intended AudienceDocument Summary Section DescriptionProduct-Related Documents Document Number Document TitleViii Hotwire Dslam System Description What is the Hotwire DSLAM?Central Office CO Hotwire Dslam ComponentsOptional Hotwire Dslam Chassis InputFront View of a Hotwire 8800 or 8810 Dslam Chassis MCC Card Hotwire Dslam FeaturesRadsl or MVL Card Configuring the DSL Cards Levels of AccessSoftware Functionality Monitoring the DSL Cards Troubleshooting and Diagnostics Hotwire Menus and Screens OverviewComponents of a Hotwire Menu Menu and Screen FormatsComponents of a Hotwire Screen Commonly Used Navigation Keys Keys DefinitionHotwire ± MCC Menu Hotwire Menu HierarchyHotwire Chassis Main Menu Hotwire ChassisDiagnostics Hotwire ± DSL MenuHotwire DSL ApplicationsDSL Card Configuration Menu Logging In to the System DSL Card Monitoring MenuReviewing the Levels of Access User Login ScreenCard Selection Screen Column Position Display Description Heading D U X XManually Logging Out Accessing the Hotwire ± DSL MenuExiting from the System Automatically Logging OutDomain Types Configuring the Hotwire DslamService Domain Management DomainConfiguring the DSL Cards For each DSL card, to SeeConfiguring VNIDs on a DSL Card Configuring the Active Vnid on each DSL Port Configuring Static Users Addressing a Location Using DhcpConfiguring Subnet Addressing Configuring Subnet MasksConfiguring IP Filter Rules Configuring the Hotwire Dslam MVL and 8510 Radsl Card Configuration DSL Configuration Card Status ScreensTime/Date Card Status Options 1Card Info Card Information Nvram ClearCard Status Options 2 Nvram Cfg Loader Nvram Configuration LoaderCard Reset DOS MachineDownload Code a or Apply Download B Card Status Options 3Download Code Download Code and Apply Download F a and B Apply Download BPorts Options 1 DSL Configuration Ports ScreensEthernet Port Ports Options 2 DSL Ports Radsl Parameters 8510 Radsl CardPorts Options 3 DSL Ports MVL Parameters 8310 MVL CardDSL Configuration Interfaces Screens General General Interfaces Interfaces OptionsControl Control Interfaces DSL Configuration Users Screens DSL Configuration Bridge ScreensCard Vnid Bridge Options 1General General Bridge Parameters Port VnidBridge Options 2 Client VnidBridge Options 3 ARP Entry Add ARP Entry BDSL Configuration Service Node Screens Service Node Options SN ConfigurationDSL Configuration Filters Screen Filters Options 1 IP Filters IP Filter Configuration screenIP Filters IP Filter Table Filters Options 2 IP Filters IP Filter ConfigurationDestination Address ± nnn.nnn.nnn.nnn format Monitoring the Hotwire Dslam DSL Monitoring Card Status ScreensCard Status Options Login HistoryCard Info General Card Information Syslog Screen Example Physical Layer Options 1 DSL Monitoring Physical Layer ScreensActive List Active Ports List Physical Layer Options 2 Ethernet Stats Ethernet StatisticsEtherHDLC Stats EtherHDLC Statistics Physical Layer Options 3Initialized EtherHDLC Ports ± s1c, s1d, s1e, or s1f Physical Layer Options 4 DSL Link Perf DSL Link Performance SummaryDSL Perf Stats DSL Performance Stats Physical Layer Options 5Customer Data Physical Layer Options 6 DSL Error StatsDSL Xmit Status DSL Transmit Stats DSL Monitoring Interfaces Screens Active List Active Interfaces List Monitor Interfaces OptionsStatus Interface Status DSL Network Protocol Screens Socket Statistics Network Protocol Options 1UDP Statistics Network Protocol Options 2 TCP Statistics TCP Data StatisticsTCP Connection Statistics Network Protocol Options 3IP Statistics Icmp Statistics Icmp Packet Statistics Network Protocol Options 4Snmp Statistics Snmp Authentication Statistics Network Protocol Options 5DSL Bridge Screens Bridge TableClient MAC TableItem to Display ± Entry number Vnid ARP TableDSL SN Information Screen IP Filters Default filter action ± Forward/discardDSL Monitoring IP Filters Screen Filter TableDiagnostics and Troubleshooting Diagnostic ScreensSelftest Diagnostics OptionsAlarms Card Alarms DSL Packet Echo TestMajor Alarms 1 Action TroubleshootingChecking Alarms No Response at StartupMajor Alarms 2 Action Minor Alarms 1 Action Margin ThresholdLink Down Minor Alarms 2 ActionThreshold Network Problems High-Level TroubleshootingClient Cannot Ping the Gateway Router Client-to-Service Node SegmentIf the Client cannot Ping the Gateway Router Then Layer 1 ± Client Cannot Reach Service NodeClient-to-Service Node Segment Layer Solution PhysicalClient Cannot Reach Dslam Service Node-to-DSLAM Segment 1 Layer SolutionLayer 1 ± Physical Layer 2 ± Service Node-to-DSLAM Segment 2 Layer SolutionNetwork Client Cannot Reach IPC DSLAM-to-IPC Segment Layer Solution Movefromdef=1IPC-to-Router Segment Layer Solution Client Cannot Reach RouterCannot Upload Configurations to a Unix Server Router-to-IPC Segment Layer SolutionPerformance Issues ± Viewing Network Statistics Examining Performance Issues Go ToDownload Code Download Code Download Only System Automatic Immediate ApplyDSL Card Traps TrapsEvent Severity Comment Trap # Traps MIB Traps Glossary Dhcp Server Default routeDhcp Relay Agent DomainHub HostHost routes InternetManager Service NodeOpenLane DCE PacketSubnet mask Static routeSubnet address TelnetGL-6 Index IN-1IN-2
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