Paradyne 8510 RADSL manual Diagnostics Options, Selftest, Alarms Card Alarms, DSL Packet Echo Test

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Diagnostics and Troubleshooting

"Procedure

To view self-test, card alarm, packet test, and Service Node self-test information:

1.From the Hotwire ± DSL Menu, select: Diagnostics (D)

2.The Diagnostics menu appears. Select the submenu option as shown in Table 6-1 and press Enter.

Table 6-1. Diagnostics Options

Selftest	D-A

Displays the results of the last disruptive self-test of the DSL card. This self-test is only performed on power up of the system or a reset of the card. Each subsystem (processors, memory, and interfaces) reports pass or fail. If all subsystems pass, the card has passed self-test. If a subsystem fails, reset or replace the card.

You can determine when the self-test occurred by reading the elapsed time since the last reset on the card.

Alarms (Card Alarms)	D-B

Displays all active card alarm conditions.

Major alarms include Selftest Failure, Processor Failure (Sanity Timer), and DSL or Ethernet Port Failures. Refer to Table 6-2,Major Alarms.

Minor alarms include Config Error (configuration has been corrupted) and Threshold Exceeded for DSL Margin or Link Down events. Refer to Table 6-3,Minor Alarms.

DSL Packet Echo Test	D-C

Gives the user the ability to conduct a nondisruptive packet test between the DSL card and Hotwire Service Node endpoint. Test packets are sent to the Service Node at

10 percent of the line rate and echoed back to this card, where they are counted and checked for errors. The running time of the test can be specified and the test will continue until the specified time has elapsed or the test is stopped.

Results include packets sent, valid packets received, errored packets received, errored seconds, and elapsed time of the test.

NOTE: You can specify the DSL port number but only one port can be tested at a time.

SN Selftest	D-D

Gives the user the ability to perform a power-on Service Node self-test. A port number can be selected to perform the test.

NOTE: Entering yes in the Reset SN field will temporarily disrupt the data path on the specified DSL port while the SN resets.

6-2

January 1999

8000-A2-GB26-10

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Contents HOTWIRE Dslam for 8310 MVL and 8510 Radsl Cards Copyright E 1999 Paradyne Corporation All rights reserved Contents Configuring the Hotwire Dslam Traps Contents About This Guide Document Purpose and Intended AudienceDocument Summary Section DescriptionProduct-Related Documents Document Number Document TitleViii Hotwire Dslam System Description What is the Hotwire DSLAM?Optional Hotwire Dslam ComponentsCentral Office CO Hotwire Dslam Chassis InputFront View of a Hotwire 8800 or 8810 Dslam Chassis Radsl or MVL Card Hotwire Dslam FeaturesMCC Card Software Functionality Levels of AccessConfiguring the DSL Cards Monitoring the DSL Cards Troubleshooting and Diagnostics Hotwire Menus and Screens OverviewComponents of a Hotwire Menu Menu and Screen FormatsComponents of a Hotwire Screen Commonly Used Navigation Keys Keys DefinitionHotwire Menu Hierarchy Hotwire Chassis Main MenuHotwire ± MCC Menu Hotwire ChassisHotwire ± DSL Menu Hotwire DSLDiagnostics ApplicationsDSL Card Configuration Menu Logging In to the System DSL Card Monitoring MenuReviewing the Levels of Access User Login ScreenCard Selection Screen Column Position Display Description Heading D U X XAccessing the Hotwire ± DSL Menu Exiting from the SystemManually Logging Out Automatically Logging OutConfiguring the Hotwire Dslam Service DomainDomain Types Management DomainConfiguring the DSL Cards For each DSL card, to SeeConfiguring VNIDs on a DSL Card Configuring the Active Vnid on each DSL Port Configuring Static Users Addressing a Location Using DhcpConfiguring Subnet Addressing Configuring Subnet MasksConfiguring IP Filter Rules Configuring the Hotwire Dslam MVL and 8510 Radsl Card Configuration DSL Configuration Card Status ScreensCard Status Options 1 Card Info Card InformationTime/Date Nvram ClearNvram Cfg Loader Nvram Configuration Loader Card ResetCard Status Options 2 DOS MachineCard Status Options 3 Download Code Download Code and Apply Download F a and BDownload Code a or Apply Download B Apply Download BEthernet Port DSL Configuration Ports ScreensPorts Options 1 Ports Options 2 DSL Ports Radsl Parameters 8510 Radsl CardPorts Options 3 DSL Ports MVL Parameters 8310 MVL CardDSL Configuration Interfaces Screens Control Control Interfaces Interfaces OptionsGeneral General Interfaces DSL Configuration Users Screens DSL Configuration Bridge ScreensBridge Options 1 General General Bridge ParametersCard Vnid Port VnidBridge Options 2 Client VnidBridge Options 3 ARP Entry Add ARP Entry BDSL Configuration Service Node Screens Service Node Options SN ConfigurationDSL Configuration Filters Screen IP Filters IP Filter Table IP Filters IP Filter Configuration screenFilters Options 1 Destination Address ± nnn.nnn.nnn.nnn format IP Filters IP Filter ConfigurationFilters Options 2 Monitoring the Hotwire Dslam DSL Monitoring Card Status ScreensCard Info General Card Information Login HistoryCard Status Options Syslog Screen Example Active List Active Ports List DSL Monitoring Physical Layer ScreensPhysical Layer Options 1 Physical Layer Options 2 Ethernet Stats Ethernet StatisticsInitialized EtherHDLC Ports ± s1c, s1d, s1e, or s1f Physical Layer Options 3EtherHDLC Stats EtherHDLC Statistics Physical Layer Options 4 DSL Link Perf DSL Link Performance SummaryCustomer Data Physical Layer Options 5DSL Perf Stats DSL Performance Stats DSL Xmit Status DSL Transmit Stats DSL Error StatsPhysical Layer Options 6 DSL Monitoring Interfaces Screens Status Interface Status Monitor Interfaces OptionsActive List Active Interfaces List DSL Network Protocol Screens UDP Statistics Network Protocol Options 1Socket Statistics Network Protocol Options 2 TCP Statistics TCP Data StatisticsIP Statistics Network Protocol Options 3TCP Connection Statistics Snmp Statistics Network Protocol Options 4Icmp Statistics Icmp Packet Statistics Snmp Authentication Statistics Network Protocol Options 5DSL Bridge Screens Bridge TableItem to Display ± Entry number MAC TableClient Vnid ARP TableDSL SN Information Screen Default filter action ± Forward/discard DSL Monitoring IP Filters ScreenIP Filters Filter TableDiagnostics and Troubleshooting Diagnostic ScreensDiagnostics Options Alarms Card AlarmsSelftest DSL Packet Echo TestTroubleshooting Checking AlarmsMajor Alarms 1 Action No Response at StartupMajor Alarms 2 Action Minor Alarms 1 Action Margin ThresholdThreshold Minor Alarms 2 ActionLink Down Network Problems High-Level TroubleshootingIf the Client cannot Ping the Gateway Router Then Client-to-Service Node SegmentClient Cannot Ping the Gateway Router Client Cannot Reach Service Node Client-to-Service Node Segment Layer SolutionLayer 1 ± PhysicalLayer 1 ± Physical Service Node-to-DSLAM Segment 1 Layer SolutionClient Cannot Reach Dslam Network Service Node-to-DSLAM Segment 2 Layer SolutionLayer 2 ± Client Cannot Reach IPC DSLAM-to-IPC Segment Layer Solution Movefromdef=1IPC-to-Router Segment Layer Solution Client Cannot Reach RouterCannot Upload Configurations to a Unix Server Router-to-IPC Segment Layer SolutionPerformance Issues ± Viewing Network Statistics Examining Performance Issues Go ToDownload Code Download Code Download Only System Automatic Immediate ApplyEvent Severity Comment Trap # TrapsDSL Card Traps Traps MIB Traps Glossary Default route Dhcp Relay AgentDhcp Server DomainHost Host routesHub InternetService Node OpenLane DCEManager PacketStatic route Subnet addressSubnet mask TelnetGL-6 Index IN-1IN-2