Paradyne 6382 manual Troubleshooting, Router Is Not Functional

Page 69

Troubleshooting

4

The Router Is Not Functional

1.Check to see that the power LED is green and than the network cables are installed correctly. Refer to Connecting the Hardware in Chapter 2, Hardware Installation and PC Setup for more details.

2.Check to see that the LAN and STATUS LEDs are green.

3.Check to see that the STATUS LED is green.

POWER STATUS ACTIVITY

LAN 1 2 3 4

04-17577

4.Check the settings on your PC. Again, refer to the quick start guide for more details

5.Check the router's settings.

6.From your PC, can you ping the router? Assuming that the router has DHCP enabled and your PC is on the same subnet as the router, you should be able to ping the router.

7.Can you ping the WAN? Your ISP should have provided the IP address of their server. If you can ping the router and your protocols are configured correctly, you should be able to ping the ISP's network. If you cannot ping the ISP's network, make sure you are using the correct protocols with the correct VPI/VCI values.

8.Make sure NAT is enabled if you are using private addresses on the LAN ports.

6382-A2-GB20-00

April 2005

4-1

Image 69

Contents 6382 4-Port Router Copyright 2005 Paradyne Corporation All rights reserved Important Safety Instructions 6382-A2-GB20-00 Canada EMI Notice Japan Notices Contents Contents Troubleshooting TerminologyIndex Contents April Document Purpose and Intended Audience About This GuideDocument Summary Product-Related DocumentsAbout This Guide April Features of the 6382 4-Port Router IntroductionDefinitions Ports and Buttons Back Panel System RequirementsPacking List LED Description Front PanelIntroduction April Hardware Installation PC Setup Connecting the HardwareOverview Hardware Installation Configuring Your PC’s IP Address Assigning an IP Address to your PC Automatically by DhcpWindows XP Network Connections in Windows XP TCP/IP Properties in Windows XP WindowsWindows ME Windows 95 Windows NT Logging Into Your Router Using the Web InterfaceQuick Start HomeQuick Start Dhcp Quick Start Static Wide Area Network Connection SetupLocal Area Network Connection Saving ChangesConfiguring the WAN New Connection PPPoE Connection SetupPPPoE Connection Setup PPPoA Connection Setup PPPoA Connection Setup Static Connection Setup Static IP Connection Setup Dhcp Connection Setup10. Dhcp Connection Setup Bridged Connection 11. Bridged Connection SetupClip Connection Modify an Existing Connection 12. Clip Connection Setup13. Modem Setup Modem SetupEnable/Disable Dhcp Configuring the LANChanging the Routers IP address 15. Ethernet Switch Ethernet Switch16. Firewall/NAT Services Firewall/NAT ServicesUPnP AdvancedSntp Snmp Port Forwarding IP QoS21. Port Forwarding Netmeeting 22. IP Filters IP FiltersVlan LAN Clients24. Vlan Bridge Filters25. Bridge Filters 26. Multicast MulticastStatic Routing Igmp Snooping28. Static Routing Dynamic Routing29. Dynamic Routing Log Out Access ControlSystem Commands ToolsRemote Log Severity Levels Description 32. Remote Log User Management33. User Management Update GatewayAnalyzer 34. Update Gateway36. Ping Test Ping Test37. Modem Test Modem Test38. Network Statistics Status39. Modem Status Router Is Not Functional TroubleshootingLEDs Blink in a Sequential Pattern You Cannot Connect to the RouterStatus LED Continues to Blink Status LED is Always OffWhat is NAT? What is a Firewall?What is a DMZ? TerminologyWhat is a Router? Dhcp IndexIN-2 IN-3 IN-4