Patton electronic SL4020 manual Contacting Patton for assistance

Page 83

Chapter 10 Contacting Patton for assistance
Chapter contents
Introduction	83
Contact information	83
Patton support headquarters in the USA	83
Alternate Patton support for Europe, Middle East, and Africa (EMEA)	83
Warranty Service and Returned Merchandise Authorizations (RMAs)	83
Warranty coverage	83
Out-of-warranty service	84
Returns for credit	84
Return for credit policy	84
RMA numbers	84
Shipping instructions	84

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Contents SL4020 Mailsupport@patton.com Summary Table of Contents Table of Contents Vlan Network-LAN Telephony Codecs System Table of Contents Documentation Calling Features List of Figures List of Figures List of Tables Structure About this guideAudience Safety when working with electricity PrecautionsGeneral conventions Typographical conventions used in this documentGeneral observations SmartLink 4020 Getting Started GuideAbout this guide General information Chapter contentsSmartLink SmartLink 4020 overviewSmartLink installation Do the following Installing the routerConnect to the Internet service provider Connecting the SmartLink to the network System information System Uptime HomeSystem information System Status Network-WAN Network-WAN Interface Status Network SettingsStatus Settings Specify ﬁxed WAN conﬁguration Device Operating ModeInternet Conﬁguration Obtain WAN conﬁguration dynamicallyWAN PPPoE Conﬁguration Enable PPPoEAuthentication SettingsInternet Vlan Conﬁguration MAC Spooﬁng ConﬁgurationMTU Size Assured Bandwidth for Voice QoS Quality of ServiceEnable Voice QoS Saving your workTOS/DiffServ window ToS/DiffServIPSec Conﬁguration Outbound ESP Authentication Key HEX Outbound AH Authentication AlgorithmOutbound AH Authentication Key HEX Outbound ESP Authentication AlgorithmInbound ESP Authentication Key HEX Network-LAN Dhcp Viewing the Dchp Client Table Server SettingsClient Network Information Static Address AssignmentViewing the Routing Table RoutingDynamic Routing Static RoutingDe-Militarized Zone Port ForwardingReserved Ports Port Forwarding to LANFilter IP Range Service AccessIP Filtering Ping Reply Telephony Telephony Line 2 Speed Dial Settings Speed Dial Serv Phone Line Status VoIP StatusVoIP Server Registration Status SIP Conﬁguration SIP Server SettingsGateway Settings RTP Telephone Event Conﬁguration SIP ExtensionsHook Flash Mime Type SIP Timer Values secVoIP Vlan Conﬁguration SIP ParametersNAT Traversal Jitter Buffer Audio/CODEC ConﬁgurationPacketization User Name Phone 1 & PhoneUser Information Phone NumberSupplementary Service Settings Speed Dial Serv Call Transfer ServIP Dialing Serv MWI ServDial Out Type Call Forward SettingsIncoming Call Block Selective Call Forward SettingsDistinctive Ring Settings Http Digest SettingSpeed Dial 1-8 Phone Number/IP Dialing Line 1 Speed Dial SettingsSpeed Dial Line 2 Speed Dial Settings System System System Conﬁrm new password Set Security PasswordNew Root Password New User PasswordLogging ConﬁgurationEnable Auto Upgrade Manual UpgradeAuto Upgrade Localization Auto Upgrade ProtocolUpgrade Server Auto Upgrade URLDistinctive Ring Setting Supplementary Service Keys IP Dialing Act Keys Dist Ring Act KeysWarm Line Act Keys DND Act KeysControl Timer Values Miscellaneous Ring SettingSnmp Trap Conﬁguration Snmp ConﬁgurationFXS Port Polarity Conﬁguration Snmp System Conﬁguration Snmp Community ConﬁgurationReload Documentation Documentation link IntroductionLogout Logout window Contacting Patton for assistance Patton support headquarters in the USA Warranty coverageContact information RMA numbers Out-of-warranty serviceReturns for credit Return for credit policyAppendix a Compliance information CE-Mark Warning ComplianceFCC Warning Radio and TV Interference Appendix B Speciﬁcations Fax and Modem Support Voice Processing signalling dependentVoice Connectivity ConnectivityOperating Environment Voice Services/FeaturesIP Services ManagementAppendix C Dial plans Complex Dial Plan Sample Dial PlansSimple Dial Plan Non-dialed Line Dial PlanSample Dial Plans Appendix D Calling Features Distinctive on Distinctive OFF Appendix E Ring Cadence Conﬁguration Following is a sample ring cadence patter conﬁguration