AAAAAAAAAAAATechnical Support

L2 Managed Switch

■■ For more help, please go to: http://www.tp-link.com/en/support/faq

■■ To download the latest Firmware, Driver, Utility and User Guide, go to: http://www.tp-link.com/en/support/download

■■ For all other technical support, please contact us by using the following details:

Global	Tel: +86 755 2650 4400
	Fee: Depending on rate of different carriers, IDD.
	E-mail: support@tp-link.com
	Service time: 24hrs, 7 days a week

Australia/New Zealand	Tel: AU 1300 87 5465 (Depending on 1300 policy.1
	NZ 0800 87 5465 (Toll Free1
	E-mail: support.au@tp-link.com (Australia1
	support.nz@tp-link.com (New Zealand1
	Service time: 24hrs, 7 days a week

Brazil	Toll Free: 0800 608 9799 (Portuguese Service1
	E-mail: suporte.br@tp-link.com
	Service time: Monday to Saturday, 09:00 to 20:00; Saturday, 09:00 to
	15:00

France	Tel: 0820 800 860 (French service1
	Fee: 0.118 EUR/min from France
	Email: support.fr@tp-link.com
	Service time: Monday to Friday 9:00 to 18:00 *Except French Bank
	holidays

Germany/Austria	Tel: +49 1805 875 465 (German Service1
	+49 1805 TPLINK
	+49 820 820 360
	Fee: Landline from Germany: 0.14EUR/min.
	Landline from Austria: 0.20EUR/min.
	E-mail: support.de@tp-link.com
	Service time: Monday to Friday, 9:00 to 12:30 and 13:30 to 17:30.
	GMT+ 1 or GMT+ 2 (DST in Germany1 *Except bank holidays in Hesse

Indonesia	Tel: (+621 021 6386 1936
	Fee: Depending on rate of different carriers.
	E-mail: support.id@tp-link.com
	Service time: Monday to Friday 9:00 to 18:00 *Except public holidays

Italy	Tel: +39 023 051 9020
	Fee: Depending on rate of different carriers.
	E-mail: support.it@tp-link.com
	Service time: Monday to Friday, 9:00 to13:00 and 14:00 to 18:00

Malaysia	Toll Free: 1300 88 875 465
	Email: support.my@tp-link.com
	Service time: 24hrs, 7 days a week

Poland	Tel: +48 (01 801 080 618
	+48 223 606 363 (if calls from mobile phone1
	Fee: Depending on rate of different carriers.
	E-mail: support.pl@tp-link.com
	Service time: Monday to Friday 9:00 to 17:00. GMT+1 or GMT+2 (DST1

Russian Federation	Tel: 8 (4991 754 5560 (Moscow NO.1
	8 (8001 250 5560 (Toll-free within RF1
	E-mail: support.ru@tp-link.com
	Service time: From 9:00 to 21:00 (Moscow time1
	*Except weekends and holidays in RF

Singapore	Tel: +65 6284 0493
	Fee: Depending on rate of different carriers.
	E-mail: support.sg@tp-link.com
	Service time: 24hrs, 7 days a week

26 Technical Support