Polycom CX5500 manual Control Audio and Volume, To manage a call record, To customize the list

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Polycom CX5500 Unified Conference Station for Microsoft Lync User Guide

To manage a call record:

1.From your Recent Calls list, tap next to a call record.

2.From the call details screen, you can perform the following tasks:

Tap Dial to call the person.

Tap Save to add the person to your Contact Directory.

If the person is already in your Contact Directory, but isn’t a favorite, an Add to Favorites option displays instead. Tap Add to Favorites to make the person a favorite.

Tap to delete the call from the list.

Tap to edit the phone number before you dial the person.

To customize the list:

»From your Recent Calls list, tap to sort and order calls, and tap to filter calls for specific lines.

When you sort calls by the time of the call, you can order calls in ascending (oldest call first) or descending (most recent call first) order.

When you sort calls by call name, you can order calls in ascending (alphabetical) or descending (reverse-alphabetical) order.

When you filter calls, you can choose to display only missed, received, or placed calls. Or, you can choose to display all call types (the default).

Note: About filtered call lists

You cannot save your filtered call list results. If you filter your Recent Calls list so that only a certain call type—for example, only missed calls—display, the next time you display the list, all call types (the default filter) displays.

To remove certain calls from the list:

»From your Recent Calls list, tap . You can remove a specific call type, all calls, or just the calls that display on the screen.

Control Audio and Volume

You can change what you hear by doing the following:

Change the speaker and ringer volume.

Update the incoming call ringtone.

Update a contact’s ringtone.

Mute the microphone.

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Contents Polycom CX5500 Unified Conference Station for Microsoft Lync Polycom, Inc Contents Use Advanced Features Change Your Office Hours Change Timeouts Administrative TasksWho Should Read this Guide? About This GuideConventions Used in this Guide Terms and Writing ConventionsIcons Used in this Guide Information ElementsBold Typographic ConventionsGet Help and Support Resources Get Started About the Polycom CX5500 Unified Conference StationUse the CX5500 System with Microsoft Lync Client How the CX5500 system works during conference calls Use the CX5500 System as a Conference PhonePolycom CX5500 system Understand the CX5500 System HardwareUnderstand the Indicator Lights Microphone Indicator LightsActive video indicator lights Connect the CX5500 System to a Computer Basic Video TransmitHD Transmit To access the Web Configuration Utility for your phone Access the Web Configuration UtilityWeb Info Information on using the Web Configuration Utility Sign in to the CX5500 System with LyncTroubleshooting I can’t sign-in using my login credentials User Tip Using strong passwordsBest Practices for Effective Camera Tracking Use the CX5500 System with Microsoft Lync Place a Video CallAnswer a Video Call Hang Up a Call Adjust Audio and VideoTo switch among views Use the CX5500 System as a Conference PhoneNavigate Phone Views Troubleshooting Why can’t I access a certain view? Home ViewHome view Lines and favorites from Home view Additional home iconsTo display Lines view Lines ViewTo display all your calls Active Call ViewTo view Active Call view Active and held calls in Lines viewCalls View To display Calls viewDark green Active call Understand Phone Icons and Status Indicators Phone icons and status indicatorsStatus bar in Home and other views Navigating your phone interface Navigate Your Phone’s InterfaceEnter Data and Update Fields To change how numbers and text are formattedTo enter a URL or telephone number in the Contact field To use the onscreen keyboard Use the Onscreen KeyboardUsing the onscreen keyboard to enter information To clean the touchscreen Clean the TouchscreenManage Calls on Your Phone Place and End CallsCall from the Dialer User Tip Choosing URLs or numbers mode from the dialerTo display the dialer To place a call from the DialerTo call from your Favorites list To call from the Recent Calls listTo call from your Directory Timesaver Automatically dialing favoritesRedial Numbers Manage Active CallsEnd Calls Hold a CallTo resume a held call Transfer CallsTo transfer a call To perform a blind transferAnswer Incoming Calls Manage Incoming CallsTo answer an incoming call To answer an incoming call from Home or Calls viewTo answer another incoming call Answer Additional CallsTo answer another incoming call from Home view Incoming Call windowAnswer Calls Automatically Answer Calls on a Shared LineIgnore Incoming Calls Redirect CallsReject Incoming Calls Forward Incoming CallsTo forward all calls a contact Forward Calls to a ContactCall-forwarding enabled icon in Lines view To disable call forwardingReject Calls from a Contact Divert Calls from a ContactTap Auto Divert, and tap Enabled Enable Do Not DisturbTo enable and disable Do Not Disturb Enable Do Not Disturb on Multiple LinesTo enable or disable Do Not Disturb for a particular line From the Do Not Disturb screen, tap Enable or DisableManage Multiple Calls Calls on two lines in Lines viewCalls on separate lines in Calls view Manage Conference Calls Dial in to Conference CallsTo dial in to a conference call User Tip Best practices for conference callsInitiate Conference Calls To initiate a conference call using the Confrnc soft keyHold and Resume Conference Calls Tap ConfrncEnd Conference Calls Split Conference Calls into Two Held CallsManage Conference Call Participants To manage a participant in a conference call Timesaver How to manage a participant without tapping manageUse Your Contact Directory Manage Contacts and DirectoriesTo view your Contact Directory from Home view Contact DirectoryTo search for a contact To view contact informationTo dial a contact To add a contactTo delete a contact To update a contact’s informationAdd Contacts from Recent Calls list Manage FavoritesTo add recent callers to your Contact Directory To make a contact a favoriteFavorites list Favorites in Lines viewFavorites in Home view Work with a Corporate Directory To perform an advanced search Tap AdvFind To perform a quick search of the Corporate DirectoryTo dial a Corporate Directory contact To add a contact to your Contact DirectoryListen to Voicemail To remove message indicators temporarilyTo listen to voicemail messages Tap Message CenterTimesaver Quickly access the Recent Calls list View Recent CallsTo view your Recent Calls list To manage a call record Control Audio and VolumeTo customize the list To remove certain calls from the listUpdate the Incoming Call Ringtone Change the Speaker and Ringer VolumeUpdate a Contact’s Ringtone Edit Contact screen, tap Ring TypeMute the Microphone Work with Shared LinesIcons and status indicators for shared lines Use Advanced Features Update Your StatusUse the Contact List Manage Your Contact List To update your presence settingView Lync Contacts’ Presence Status To view your Contact ListLync Status and Presence Icons To view contacts in Home view To view your contacts in Lines viewGroup Paging Mode Broadcast Messages Using Group PagingIntegrate with Microsoft Lync Server Send and Receive PagesTo send a Receive PagesChange the Default Paging Group Adjust the Volume of PagesEnable Pages to Play during Active Calls Update Paging Group SubscriptionsTo hear the page when Accept While Busy is disabled Use the CalendarTroubleshooting Why doesn’t the calendar display anymore? Open and Close the CalendarTo open the calendar Navigate Month View Troubleshooting Why doesn’t the calendar display?Navigate Day View To close the CalendarNavigate Meeting View To navigate in Day viewTo see Meeting view Troubleshooting Why don’t my meeting reminders display? Work with Meeting RemindersTo navigate in Meeting view To join a meeting from a meeting reminder Join Meetings from the CalendarTo use another number to join the meeting from a reminder To join a meeting from Meeting viewLog In and Out of a Phone Log in to a PhonePlace Calls from Phones That Are in the Logged-Out State Change Your PasswordFrom the Advanced screen, tap Change User Password Change Your User PasswordLock the Phone Lock and Unlock Your PhoneCall and Answer from a Locked Phone Access Features with Your Login CredentialsTo unlock your phone Tap Unlock To call an authorized number from a locked phoneTroubleshooting What happens if I can’t access features? Customize the Phone’s DisplayChange the Language on Your Phone Change the Backlight Change the Time and Date DisplayFrom the Backlight Intensity screen, tap Maximum Intensity Change the Background PictureWeb Info Adding a web page as the background on your phone Use Power-Saving ModeChange Timeouts User Tip Determining which idle timeout appliesChange Your Office Hours Polycom, Inc Administrative Tasks Investigate Phone WarningsRestart the Phone Test Phone Hardware Update Phone ConfigurationTroubleshoot Issues Test the Speaker, Microphones, and CameraDownload Logs Polycom and Partner Resources Get HelpPolycom Community Service Agreements Copyright, Safety, and Regulatory NoticesPolycom Limited Warranty and Limitation Liability Governing LawSafety, Compliance, and Disposal Information Warranty ExclusiveExclusions Part 15 FCC RulesPlug Acts as Disconnect Device Class B Digital Device or PeripheralIndustry Canada IC Europe SingaporeClass B Statements