Polycom CX5500 manual Change the Speaker and Ringer Volume, Update the Incoming Call Ringtone

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Polycom CX5500 Unified Conference Station for Microsoft Lync User Guide

Change the Speaker and Ringer Volume

To change the volume of the far-end’s audio during a call, tap one of the Volume keys while you are in a call. To change the volume of the ringtone for incoming calls, tap one of the Volume keys while your phone is idle or ringing.

Update the Incoming Call Ringtone

One way to personalize your phone is to change your phone’s ringtone. You can pick unique ringtones for the different lines on your phone. The default ringtone on the CX5500 system is Low Trill.

To select an incoming call ringtone for your phone or a line:

1From Home view, tap Settings > Basic > Ring Type. If you have multiple lines configured on your phone, tap the line you want to apply a new ringtone to.

The Ring Type screen displays.

2Tap the ringtone you want.

To hear the ringtone, tap the ringtone and tap Play.

Update a Contact’s Ringtone

You can select unique ringtones for the contacts in your Contact Directory. This can help you identify callers as your phone rings.

To select a ringtone for a contact:

1From Home view, tap Directories > Contact Directory.

2Tap a contact whose ringtone you want to change.

3In the contact’s information screen, tap .

4In the Edit Contact screen, tap Ring Type.

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Contents Polycom CX5500 Unified Conference Station for Microsoft Lync Polycom, Inc Contents Use Advanced Features Administrative Tasks Change Your Office Hours Change TimeoutsConventions Used in this Guide About This GuideWho Should Read this Guide? Terms and Writing ConventionsInformation Elements Icons Used in this GuideTypographic Conventions BoldGet Help and Support Resources About the Polycom CX5500 Unified Conference Station Get StartedUse the CX5500 System with Microsoft Lync Client Use the CX5500 System as a Conference Phone How the CX5500 system works during conference callsUnderstand the CX5500 System Hardware Polycom CX5500 systemMicrophone Indicator Lights Understand the Indicator LightsActive video indicator lights Basic Video Transmit Connect the CX5500 System to a ComputerHD Transmit Web Info Information on using the Web Configuration Utility Access the Web Configuration UtilityTo access the Web Configuration Utility for your phone Sign in to the CX5500 System with LyncUser Tip Using strong passwords Troubleshooting I can’t sign-in using my login credentialsBest Practices for Effective Camera Tracking Place a Video Call Use the CX5500 System with Microsoft LyncAnswer a Video Call Adjust Audio and Video Hang Up a CallUse the CX5500 System as a Conference Phone To switch among viewsNavigate Phone Views Home View Troubleshooting Why can’t I access a certain view?Home view Additional home icons Lines and favorites from Home viewLines View To display Lines viewTo view Active Call view Active Call ViewTo display all your calls Active and held calls in Lines viewTo display Calls view Calls ViewDark green Active call Phone icons and status indicators Understand Phone Icons and Status IndicatorsStatus bar in Home and other views Navigate Your Phone’s Interface Navigating your phone interfaceTo change how numbers and text are formatted Enter Data and Update FieldsTo enter a URL or telephone number in the Contact field Use the Onscreen Keyboard To use the onscreen keyboardUsing the onscreen keyboard to enter information Manage Calls on Your Phone Clean the TouchscreenTo clean the touchscreen Place and End CallsTo display the dialer User Tip Choosing URLs or numbers mode from the dialerCall from the Dialer To place a call from the DialerTo call from your Directory To call from the Recent Calls listTo call from your Favorites list Timesaver Automatically dialing favoritesEnd Calls Manage Active CallsRedial Numbers Hold a CallTo transfer a call Transfer CallsTo resume a held call To perform a blind transferTo answer an incoming call Manage Incoming CallsAnswer Incoming Calls To answer an incoming call from Home or Calls viewTo answer another incoming call from Home view Answer Additional CallsTo answer another incoming call Incoming Call windowAnswer Calls on a Shared Line Answer Calls AutomaticallyReject Incoming Calls Redirect CallsIgnore Incoming Calls Forward Incoming CallsForward Calls to a Contact To forward all calls a contactReject Calls from a Contact To disable call forwardingCall-forwarding enabled icon in Lines view Divert Calls from a ContactEnable Do Not Disturb Tap Auto Divert, and tap EnabledTo enable or disable Do Not Disturb for a particular line Enable Do Not Disturb on Multiple LinesTo enable and disable Do Not Disturb From the Do Not Disturb screen, tap Enable or DisableCalls on two lines in Lines view Manage Multiple CallsCalls on separate lines in Calls view To dial in to a conference call Dial in to Conference CallsManage Conference Calls User Tip Best practices for conference callsHold and Resume Conference Calls To initiate a conference call using the Confrnc soft keyInitiate Conference Calls Tap ConfrncSplit Conference Calls into Two Held Calls End Conference CallsManage Conference Call Participants Timesaver How to manage a participant without tapping manage To manage a participant in a conference callTo view your Contact Directory from Home view Manage Contacts and DirectoriesUse Your Contact Directory Contact DirectoryTo dial a contact To view contact informationTo search for a contact To add a contactTo update a contact’s information To delete a contactTo add recent callers to your Contact Directory Manage FavoritesAdd Contacts from Recent Calls list To make a contact a favoriteFavorites in Lines view Favorites listFavorites in Home view Work with a Corporate Directory To dial a Corporate Directory contact To perform a quick search of the Corporate DirectoryTo perform an advanced search Tap AdvFind To add a contact to your Contact DirectoryTo listen to voicemail messages To remove message indicators temporarilyListen to Voicemail Tap Message CenterView Recent Calls Timesaver Quickly access the Recent Calls listTo view your Recent Calls list To customize the list Control Audio and VolumeTo manage a call record To remove certain calls from the listUpdate a Contact’s Ringtone Change the Speaker and Ringer VolumeUpdate the Incoming Call Ringtone Edit Contact screen, tap Ring TypeWork with Shared Lines Mute the MicrophoneIcons and status indicators for shared lines Update Your Status Use Advanced FeaturesUse the Contact List To update your presence setting Manage Your Contact ListTo view your Contact List View Lync Contacts’ Presence StatusLync Status and Presence Icons To view your contacts in Lines view To view contacts in Home viewIntegrate with Microsoft Lync Server Broadcast Messages Using Group PagingGroup Paging Mode Send and Receive PagesReceive Pages To send aAdjust the Volume of Pages Change the Default Paging GroupTo hear the page when Accept While Busy is disabled Update Paging Group SubscriptionsEnable Pages to Play during Active Calls Use the CalendarOpen and Close the Calendar Troubleshooting Why doesn’t the calendar display anymore?To open the calendar Navigate Day View Troubleshooting Why doesn’t the calendar display?Navigate Month View To close the CalendarTo navigate in Day view Navigate Meeting ViewTo see Meeting view Work with Meeting Reminders Troubleshooting Why don’t my meeting reminders display?To navigate in Meeting view To use another number to join the meeting from a reminder Join Meetings from the CalendarTo join a meeting from a meeting reminder To join a meeting from Meeting viewLog in to a Phone Log In and Out of a PhoneChange Your Password Place Calls from Phones That Are in the Logged-Out StateLock the Phone Change Your User PasswordFrom the Advanced screen, tap Change User Password Lock and Unlock Your PhoneTo unlock your phone Tap Unlock Access Features with Your Login CredentialsCall and Answer from a Locked Phone To call an authorized number from a locked phoneCustomize the Phone’s Display Troubleshooting What happens if I can’t access features?Change the Language on Your Phone Change the Time and Date Display Change the BacklightChange the Background Picture From the Backlight Intensity screen, tap Maximum IntensityUse Power-Saving Mode Web Info Adding a web page as the background on your phoneUser Tip Determining which idle timeout applies Change TimeoutsChange Your Office Hours Polycom, Inc Investigate Phone Warnings Administrative TasksRestart the Phone Update Phone Configuration Test Phone HardwareTest the Speaker, Microphones, and Camera Troubleshoot IssuesDownload Logs Get Help Polycom and Partner ResourcesPolycom Community Polycom Limited Warranty and Limitation Liability Copyright, Safety, and Regulatory NoticesService Agreements Governing LawExclusions Warranty ExclusiveSafety, Compliance, and Disposal Information Part 15 FCC RulesIndustry Canada IC Class B Digital Device or PeripheralPlug Acts as Disconnect Device Europe SingaporeClass B Statements