Polycom CX5500 manual Dial in to Conference Calls, Manage Conference Calls

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Polycom CX5500 Unified Conference Station for Microsoft Lync User Guide

Dial in to Conference Calls

The CX5500 system provides an onscreen dialpad where you can enter conference codes when dialing in to conference calls.

To dial in to a conference call:

1In the dialer, enter the conference phone number or select the conference from your Directory.

2Tap to place the call.

3After the call is answered, tap the onscreen dialpad icon . The onscreen dialpad displays.

4Enter the conference code and tap . The phone dials in to the conference call.

Manage Conference Calls

You can initiate a conference call to include two or more contacts. Your system administrator configures the maximum number of participants allowed in a conference call. Ask your system administrator for the maximum number of contacts allowed.

As with other calls, you can hold and resume conference calls. In addition, you can split a conference call, which ends the conference and places all participants on hold.

If your system administrator enables the conference management feature on your phone, you can manage each participant in a conference call— that is, you can mute, hold, and remove each participant in the conference. For more information, see Manage Conference Call Participants.

User Tip: Best practices for conference calls

Follow these tips to improve your experience in a conference call:

●Mute your microphone when you are not speaking, especially in noisy environments.

●Avoid tapping the microphone or rustling papers near the microphone.

●Speak in your normal voice without shouting.

Polycom, Inc.

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Contents Polycom CX5500 Unified Conference Station for Microsoft Lync Polycom, Inc Contents Use Advanced Features Administrative Tasks Change Your Office Hours Change TimeoutsAbout This Guide Who Should Read this Guide?Conventions Used in this Guide Terms and Writing ConventionsInformation Elements Icons Used in this GuideTypographic Conventions BoldGet Help and Support Resources Use the CX5500 System with Microsoft Lync Client Get StartedAbout the Polycom CX5500 Unified Conference Station Use the CX5500 System as a Conference Phone How the CX5500 system works during conference callsUnderstand the CX5500 System Hardware Polycom CX5500 systemActive video indicator lights Understand the Indicator LightsMicrophone Indicator Lights HD Transmit Connect the CX5500 System to a ComputerBasic Video Transmit Access the Web Configuration Utility To access the Web Configuration Utility for your phoneWeb Info Information on using the Web Configuration Utility Sign in to the CX5500 System with LyncBest Practices for Effective Camera Tracking Troubleshooting I can’t sign-in using my login credentialsUser Tip Using strong passwords Answer a Video Call Use the CX5500 System with Microsoft LyncPlace a Video Call Adjust Audio and Video Hang Up a CallNavigate Phone Views To switch among viewsUse the CX5500 System as a Conference Phone Home view Troubleshooting Why can’t I access a certain view?Home View Additional home icons Lines and favorites from Home viewLines View To display Lines viewActive Call View To display all your callsTo view Active Call view Active and held calls in Lines viewDark green Active call Calls ViewTo display Calls view Status bar in Home and other views Understand Phone Icons and Status IndicatorsPhone icons and status indicators Navigate Your Phone’s Interface Navigating your phone interfaceTo enter a URL or telephone number in the Contact field Enter Data and Update FieldsTo change how numbers and text are formatted Use the Onscreen Keyboard To use the onscreen keyboardUsing the onscreen keyboard to enter information Clean the Touchscreen To clean the touchscreenManage Calls on Your Phone Place and End CallsUser Tip Choosing URLs or numbers mode from the dialer Call from the DialerTo display the dialer To place a call from the DialerTo call from the Recent Calls list To call from your Favorites listTo call from your Directory Timesaver Automatically dialing favoritesManage Active Calls Redial NumbersEnd Calls Hold a CallTransfer Calls To resume a held callTo transfer a call To perform a blind transferManage Incoming Calls Answer Incoming CallsTo answer an incoming call To answer an incoming call from Home or Calls viewAnswer Additional Calls To answer another incoming callTo answer another incoming call from Home view Incoming Call windowAnswer Calls on a Shared Line Answer Calls AutomaticallyRedirect Calls Ignore Incoming CallsReject Incoming Calls Forward Incoming CallsForward Calls to a Contact To forward all calls a contactTo disable call forwarding Call-forwarding enabled icon in Lines viewReject Calls from a Contact Divert Calls from a ContactEnable Do Not Disturb Tap Auto Divert, and tap EnabledEnable Do Not Disturb on Multiple Lines To enable and disable Do Not DisturbTo enable or disable Do Not Disturb for a particular line From the Do Not Disturb screen, tap Enable or DisableCalls on separate lines in Calls view Manage Multiple CallsCalls on two lines in Lines view Dial in to Conference Calls Manage Conference CallsTo dial in to a conference call User Tip Best practices for conference callsTo initiate a conference call using the Confrnc soft key Initiate Conference CallsHold and Resume Conference Calls Tap ConfrncManage Conference Call Participants End Conference CallsSplit Conference Calls into Two Held Calls Timesaver How to manage a participant without tapping manage To manage a participant in a conference callManage Contacts and Directories Use Your Contact DirectoryTo view your Contact Directory from Home view Contact DirectoryTo view contact information To search for a contactTo dial a contact To add a contactTo update a contact’s information To delete a contactManage Favorites Add Contacts from Recent Calls listTo add recent callers to your Contact Directory To make a contact a favoriteFavorites in Home view Favorites listFavorites in Lines view Work with a Corporate Directory To perform a quick search of the Corporate Directory To perform an advanced search Tap AdvFindTo dial a Corporate Directory contact To add a contact to your Contact DirectoryTo remove message indicators temporarily Listen to VoicemailTo listen to voicemail messages Tap Message CenterTo view your Recent Calls list Timesaver Quickly access the Recent Calls listView Recent Calls Control Audio and Volume To manage a call recordTo customize the list To remove certain calls from the listChange the Speaker and Ringer Volume Update the Incoming Call RingtoneUpdate a Contact’s Ringtone Edit Contact screen, tap Ring TypeWork with Shared Lines Mute the MicrophoneIcons and status indicators for shared lines Use the Contact List Use Advanced FeaturesUpdate Your Status To update your presence setting Manage Your Contact ListLync Status and Presence Icons View Lync Contacts’ Presence StatusTo view your Contact List To view your contacts in Lines view To view contacts in Home viewBroadcast Messages Using Group Paging Group Paging ModeIntegrate with Microsoft Lync Server Send and Receive PagesReceive Pages To send aAdjust the Volume of Pages Change the Default Paging GroupUpdate Paging Group Subscriptions Enable Pages to Play during Active CallsTo hear the page when Accept While Busy is disabled Use the CalendarTo open the calendar Troubleshooting Why doesn’t the calendar display anymore?Open and Close the Calendar Troubleshooting Why doesn’t the calendar display? Navigate Month ViewNavigate Day View To close the CalendarTo see Meeting view Navigate Meeting ViewTo navigate in Day view To navigate in Meeting view Troubleshooting Why don’t my meeting reminders display?Work with Meeting Reminders Join Meetings from the Calendar To join a meeting from a meeting reminderTo use another number to join the meeting from a reminder To join a meeting from Meeting viewLog in to a Phone Log In and Out of a PhoneChange Your Password Place Calls from Phones That Are in the Logged-Out StateChange Your User Password From the Advanced screen, tap Change User PasswordLock the Phone Lock and Unlock Your PhoneAccess Features with Your Login Credentials Call and Answer from a Locked PhoneTo unlock your phone Tap Unlock To call an authorized number from a locked phoneChange the Language on Your Phone Troubleshooting What happens if I can’t access features?Customize the Phone’s Display Change the Time and Date Display Change the BacklightChange the Background Picture From the Backlight Intensity screen, tap Maximum IntensityUse Power-Saving Mode Web Info Adding a web page as the background on your phoneChange Your Office Hours Change TimeoutsUser Tip Determining which idle timeout applies Polycom, Inc Restart the Phone Administrative TasksInvestigate Phone Warnings Update Phone Configuration Test Phone HardwareDownload Logs Troubleshoot IssuesTest the Speaker, Microphones, and Camera Get Help Polycom and Partner ResourcesPolycom Community Copyright, Safety, and Regulatory Notices Service AgreementsPolycom Limited Warranty and Limitation Liability Governing LawWarranty Exclusive Safety, Compliance, and Disposal InformationExclusions Part 15 FCC RulesClass B Digital Device or Peripheral Plug Acts as Disconnect DeviceIndustry Canada IC Europe SingaporeClass B Statements