Polycom V500 manual Was not a suspended call pending. This might be a

Page 110

Administrator’s Guide for the V500 System

Code

Cause

Definition

 

 

 

65

Bearer capability not

The network is not capable of providing the bearer

 

implemented

capability requested by the user.

 

 

 

66

Channel type not

The requested channel type is not supported by the

 

implemented

equipment sending this code.

 

 

 

69

Requested facility

The remote equipment is not capable of providing the

 

not implemented

requested supplementary service.

 

 

 

70

Only restricted digital

The network is unable to provide unrestricted digital

 

information bearer is

information over bearer capability.

 

available

 

 

 

 

79

Service or option not

The network or remote equipment is unable to provided

 

available,

the requested service option for an unspecified reason.

 

unspecified

This might be a subscription problem.

 

 

 

81

Invalid call reference

The remote equipment received a call with a call

 

value

reference that is not currently in use on the

 

 

user-network interface.

 

 

 

82

Identified channel

The receiving equipment is requested to use a channel

 

does not exist

that is not activated on the interface for calls.

 

 

 

83

A suspended call

The network received a call resume request that

 

exists but this call

contained a call identity information element that does

 

identity does not

not match any suspended call.

 

 

 

84

Call identity in use

The network received a call suspend request that

 

 

contained a call identity information element for a call

 

 

that is already suspended.

 

 

 

85

No call suspended

The network received a call resume request when there

 

 

was not a suspended call pending. This might be a

 

 

transient error that will be resolved by successive call

 

 

retries.

 

 

 

86

Call having

The network received a call resume request containing

 

requested call

a call identity information element for a call that was

 

identity has been

cleared while suspended, either by timeout or by the

 

cleared

remote user.

 

 

 

88

Incompatible

Indicates that an attempt was made to connect to

 

destination

non-ISDN equipment, such as an analog line.

 

 

 

91

Invalid transit

The ISDN exchange was asked to route the call through

 

network specified

an unrecognized intermediate network.

 

 

 

95

Invalid message,

An invalid message was received, for an unknown

 

unspecified

reason. This is usually due to a D-channel error. If this

 

 

error occurs systematically, report it to your ISDN

 

 

service provider.

 

 

 

96

Mandatory

The equipment received a message that did not include

 

information element

one of the mandatory information elements. This is

 

is missing

usually due to a D-channel error. If this error occurs

 

 

systematically, report it to your ISDN service provider.

 

 

 

Appendix - 6

www.polycom.com/videodocumentation

Image 110
Contents Administrator’s Guide Trademark Information About this Guide Administrator’s Guide for the V500 System Contents Designing the User Experience Appendix Administrator’s Guide for the V500 System Viii Introducing the V500 System What’s in this Chapter?Enhanced User Experience Key FeaturesRich Conference Experience Easy Installation Security and Network ManagementAdministrator’s Guide for the V500 System Standard System Components Name Component DescriptionOptional System Components Setting Up Your System Hardware To position the system Standard System Set-upPositioning the System To connect a monitor to the system Connecting the MonitorConnecting the System to the LAN Video output preferredLAN connector Connecting PowerTo connect power to the system Power connectorTo install batteries in the remote control Installing Batteries in the Remote ControlPowering on the System To power on the systemTo install the BRI network interface Connecting to a BRI Network InterfaceConnecting Headphones To connect headphones to the systemConfiguring Network Use This information Should be provided by your Network Connectivity ChecklistGetting the Network Ready Configuring with the Setup Wizard To access the system via the V500 web interfaceGo to System Admin Settings LAN Properties Configuring LAN PropertiesTo configure LAN properties Setting DescriptionOne here To specify H.323 settings Configuring IP Network SupportSpecifying H.323 Settings Go to System Admin Settings Network IP H.323 SettingsConfiguring the System to Use a Gatekeeper To configure the system to use a gatekeeperTo configure the system to use a gateway Number + Extension is selectedGo to System Admin Settings Network IP SIP Settings Specifying SIP SettingsTo specify SIP Settings Go to System Admin Settings Network IP Quality of Service Specifying Quality of ServiceTo specify Quality of Service Go to System Admin Settings Network IP Firewall Configuring the System for Use with a Firewall or NATTo set up the system to work with a firewall or NAT Configure the V500 system for specific products as follows AutoTo configure the Isdn interface settings Configuring Isdn SupportConfiguring the BRI Network Interface Go to System Admin Settings Network IsdnTo choose call preferences Configuring Call PreferencesGo to System Admin Settings Network Call Preference Isdn To configure the Directory Server settings Configuring the Global DirectoryConfiguring the Directory Server Settings Placing a Test Call Setting the Dialing RulesGo to System Admin Settings Global Services Dialing Rules To set the dialing rulesTo view System Status information Go to System Diagnostics System StatusChecking System Status To get information about a status messageTo upgrade your software via the Internet Keeping your Software CurrentAdministrator’s Guide for the V500 System Designing the User Experience To set or change the Admin Password Managing User Access to Settings and FeaturesSetting the Admin Password Go to System Admin Settings General Settings SecurityGo to System Diagnostics Reset System Screens that Require the Admin Password for AccessTo reset a forgotten Admin Password Select Reset SystemLetting Users Customize the Workspace To allow users to customize the workspaceUsing the System for Specialized Applications Limiting What Users Can Do With the SystemGo to System Admin Settings Camera Configuring Camera SettingsTo configure camera settings Designing Video BehaviorsGo to System Admin Settings Monitor Configuring the TV MonitorTo configure the TV monitor Select Dual Monitor Emulation Using in a Call Call connects Using Dual Monitor EmulationSetting Up Near site presses PIPGo to System Diagnostics Video Adjusting the Monitor’s Color BalanceTo adjust the monitor for natural color Designing Audio BehaviorsTo configure general audio settings Configuring General Audio SettingsSetting the Volume on an External Audio System To set the volumeDesigning General System Behaviors Configuring Call SettingsTo configure call settings To configure remote control behavior Configuring Remote Control BehaviorConfiguring Directory Settings To configure system settingsTo enable AES encryption Setting the Call Answering ModeTo set the call answering mode Enabling AES EncryptionSetting Passwords and Security Options To set passwords and security optionsTo set the date, time, and location Setting Date, Time, and LocationGo to System Admin Settings General Settings Location Customizing the Workspace Appearance New Users Infrequent Users Kiosk ModeDesigning the Home Screen Advanced UsersTo design the home screen Adding Sites to the Home Screen To add sites on the Home screenTo enter marquee text Click System Setup Utilities Screen Saver and enterAdding On-screen Instructions To enter screen saver textTo change the color scheme Setting Ring Tones and Alert TonesChanging System Appearance To set ring tones and alert tonesOptions for Supplying Closed Captions to Conferences Configuring Closed CaptioningAudio Options for Closed Captioners Go to System Setup Utilities Closed Caption Providing Captions Via the V500 Web InterfaceProviding Captions Via a Telnet Session Getting Started with Calling Administrator’s Guide for the V500 System Managing the System Remotely To configure your browser to use the web interface Using the V500 Web InterfaceAccessing the V500 Web Interface To access the system using the web interfaceTo upload a profile Managing System Profiles with the V500 Web InterfaceTo store a profile To upload V500 system directory entries Managing Directories with the V500 Web InterfaceTo download a V500 system directory to your PC To view the management servers list Configuring Global ServicesViewing the Management Servers List Adding My Information Go to System Admin Settings Global Services My InformationRequiring an Account Number for Calls To require an account number for callsRequesting Technical Support from the GM S Administrator Your request for help has been acknowledgedDownloading MIBs Setting Up SnmpGo to Admin Settings Global Services Snmp To download the Polycom MIBsConfiguring for Snmp Management To configure the V500 system for Snmp managementAdministrator’s Guide for the V500 System System Usage and Statistics Call Summary To view the Call Summary screenTo view the Call Statistics screen Go to System Diagnostics Call Statistics and then selectCall Statistics This screen Displays this informationTo view the Call Status screen Go to System Diagnostics Call StatisticsCall Status To view the Recent Calls screen Go to System Admin Settings Network Recent CallsRecent Calls To view and download the CDR via the V500 web interface Call Detail ReportInformation in the Call Detail Report Data DescriptionSystem Usage and Statistics Disconnect Call Detail Report Archives To get an archived CDRAdministrator’s Guide for the V500 System Diagnostics and General Troubleshooting System Screens Quick Reference Go to System Setup Diagnostics Send a MessageSending a Message To send a message via the V500 web interfaceGo to System Diagnostics Diagnostic ScreensTo access the Diagnostics screens on the system Diagnostic Tool System’s user interface V500 web interfaceCall Status screen Select Diagnostics CallSelect Diagnostics Network Call StatisticsSelect Diagnostics Video Error Log filesError Log Select Diagnostics AudioSelect Reset System Reset and RestartReset System Delete System SettingsWhen the BRI network interface It means IndicatorsWhen the V500 system It means System LightsSymptom Cause Solution General TroubleshootingCritical Problems Severe Problems Diagnostics Network Ping toCause Codes on page Appendix-4 Speeds screen Moderate IssuesNetwork Call Quality Dialing Under Diagnostics Audio to determine Mute iconNetwork Quality of Service and enable Minor IssuesGo to Admin Settings Network IP Diagnostics Call Statistics screenEnable Internal Ringer option Settings screenGo to Admin Settings General Settings Security and enable webNormal System Behaviors By Internet How to Contact Technical SupportBy Telephone Administrator’s Guide for the V500 System Maximum Approved Cable Length Part Number Shipped AppendixCable Descriptions Cable Drawings LAN CableComposite Video Cable Cause Codes Code Cause DefinitionStatus Inquiry Was not a suspended call pending. This might be a Local D channel Administrator’s Guide for the V500 System Appendix Safety and Legal Notices Important SafeguardsLimitation of Remedies and Damages EEA Regulatory Notices Administrator’s Guide for the V500 System Underwriters Laboratories Statement Page Index Isdn BRIIndex See also NAT and security fixed ports 3-11,3-12 See also LAN Index SIP Index Administrator’s Guide for the V500 System
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Manual 27 pages 36.6 Kb

V500 specifications

The Polycom V500 is a versatile video conferencing solution designed to enhance communication and collaboration in various environments, from small businesses to large enterprises. It combines high-definition video and audio capabilities, making it an ideal choice for organizations looking to improve remote communication.

One of the standout features of the Polycom V500 is its exceptional video quality. It supports high-definition video at resolutions up to 1280x720, ensuring that participants experience crystal clear visuals during video calls. This quality is complemented by Polycom’s renowned audio technology, which includes noise reduction features and advanced echo cancellation, allowing users to hear and be heard clearly, regardless of their location.

The V500 is equipped with the Polycom HDX technology, allowing for seamless interconnectivity with other Polycom systems and third-party video conferencing tools. This interoperability ensures that organizations can connect with clients, partners, and remote teams effortlessly, eliminating barriers to communication. Additionally, the V500 supports various video protocols, enhancing its compatibility with numerous networks and systems.

Another significant characteristic of the Polycom V500 is its ease of use. The system features a user-friendly interface that allows participants to initiate and manage video calls quickly. The remote control and on-screen menus are designed for intuitive navigation, reducing the learning curve for new users. Furthermore, the V500 includes built-in scheduling capabilities, making it easy for teams to organize and participate in meetings.

The device also boasts a range of connectivity options, including HDMI, which ensures that organizations can connect to a variety of display devices and peripheral equipment. The inclusion of a network interface card allows for flexible connections to both wired and wireless networks, catering to different organizational needs.

Security is another critical aspect of the Polycom V500. It includes robust encryption standards to protect sensitive communications, ensuring that businesses can conduct discussions without the worry of data breaches. With features like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS), the V500 prioritizes user privacy and security.

In conclusion, the Polycom V500 stands out as an innovative and reliable video conferencing solution, equipped with key features and technologies that foster effective communication. Its high-definition video and audio quality, interoperability, ease of use, connectivity options, and robust security make it a compelling choice for any organization seeking to enhance their collaboration efforts. Whether used for day-to-day meetings or critical business discussions, the Polycom V500 is designed to facilitate seamless interactions that drive productivity.