Polycom V500 manual Safety and Legal Notices, Important Safeguards

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Safety and Legal Notices

Important Safeguards

Read and understand the following instructions before using the system:

Close supervision is necessary when the system is used by or near children. Do not leave unattended while in use.

Only use electrical extension cords with a current rating at least equal to that of the system.

Always disconnect the system from power before cleaning and servicing and when not in use.

Do not spray liquids directly onto the system when cleaning. Always apply the liquid first to a static free cloth.

Do not immerse the system in any liquid or place any liquids on it.

Do not disassemble this system. To reduce the risk of shock and to maintain the warranty on the system, a qualified technician must perform service or repair work.

Connect this appliance to a grounded outlet.

Only connect the system to surge protected power outlets.

Keep ventilation openings free of any obstructions.

SAVE THESE INSTRUCTIONS.

License Restrictions

THE SOFTWARE PROGRAMS CONTAINED OR DESCRIBED HEREIN ARE CONFIDENTIAL INFORMATION AND PROPRIETARY PRODUCTS OF POLYCOM, INC. OR ITS LICENSORS.

Buyer shall not sublicense or otherwise distribute any of the Subject Programs except to End Users and/or resellers who have entered into a Sublicense Agreement. For purposes of this Agreement a “Sublicense Agreement” shall mean a written license agreement between the Buyer and its purchaser, or, in the case of any sale by Buyer to a reseller, between such reseller and the End User, that is either 1) signed by the End User or 2) included with the Documentation, in such a manner that the End User reasonably indicates its acceptance of the Sublicense Agreement by turning on and using the Computer Equipment. Polycom, Inc. shall include so-called “break the seal software licenses” with the Documentation, and Buyer shall not remove or alter any such Sublicense Agreements or any notifications or warning stickers relating thereto. Buyer shall not waive, amend, or otherwise modify any Sublicense Agreement without Polycom’s prior consent.

Title to all Subject Programs shall at all times remain and vest solely with Polycom, Inc. and its licensors. Buyer acknowledges Polycom’s claim that the Subject Programs are its trade secret and confidential property, and shall treat them as such. Buyer will not attempt to disassemble, decompile, reverse-engineer or otherwise endeavor to discover or disclose the methods and concepts embodied in the Subject Programs. Except as expressly allowed under this Agreement, the Buyer shall not copy, modify, transcribe, store, translate, sell, lease, or otherwise transfer or distribute any of the Subject Programs in whole or in part, without prior authorization, in writing, from Polycom, Inc. Buyer shall not remove or destroy any copyright, patent, trademark or other proprietary mark or notice on Computer Equipment, and shall reproduce any such marks on any copies of Subject Programs that it makes hereunder.

You shall not, and shall not allow, any third party to 1) decompile, disassemble, or otherwise reverse-engineer or attempt to reconstruct or discover any source code or underlying ideas or algorithms of the software by any means whatsoever or 2) remove any product.

Warranty

Polycom, Inc. warrants its products to be free of defects in materials and factory workmanship for a period of twelve

(12)months from date of purchase. This warranty does not apply to damage to products resulting from accident, misuse, service or modification by anyone other than a Polycom, Inc. authorized service facility/dealer. The warranty is limited to the original purchaser and is not transferable. Any liability of Polycom, Inc. or its suppliers with respect to the product or the performance thereof under any warranty, negligence, strict liability or other theory will be limited exclusively to product repair or replacement as provided above. Except for the foregoing, the product is provided “as is” without warranty of any kind including without limitation, any warranty of merchantability or fitness for a particular purpose. The entire risk of the quality and performance of the software programs contained in the system is with you.

© Polycom, Inc.

Safety and Legal Notices - 1

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Contents Administrator’s Guide Trademark Information About this Guide Administrator’s Guide for the V500 System Contents Designing the User Experience Appendix Administrator’s Guide for the V500 System Viii What’s in this Chapter? Introducing the V500 SystemEnhanced User Experience Key FeaturesRich Conference Experience Security and Network Management Easy InstallationAdministrator’s Guide for the V500 System Name Component Description Standard System ComponentsOptional System Components Setting Up Your System Hardware To position the system Standard System Set-upPositioning the System Connecting the System to the LAN Connecting the MonitorTo connect a monitor to the system Video output preferredTo connect power to the system Connecting PowerLAN connector Power connectorPowering on the System Installing Batteries in the Remote ControlTo install batteries in the remote control To power on the systemConnecting Headphones Connecting to a BRI Network InterfaceTo install the BRI network interface To connect headphones to the systemConfiguring Network Use This information Should be provided by your Network Connectivity ChecklistGetting the Network Ready To access the system via the V500 web interface Configuring with the Setup WizardTo configure LAN properties Configuring LAN PropertiesGo to System Admin Settings LAN Properties Setting DescriptionOne here Specifying H.323 Settings Configuring IP Network SupportTo specify H.323 settings Go to System Admin Settings Network IP H.323 SettingsTo configure the system to use a gatekeeper Configuring the System to Use a GatekeeperNumber + Extension is selected To configure the system to use a gatewayGo to System Admin Settings Network IP SIP Settings Specifying SIP SettingsTo specify SIP Settings Go to System Admin Settings Network IP Quality of Service Specifying Quality of ServiceTo specify Quality of Service Go to System Admin Settings Network IP Firewall Configuring the System for Use with a Firewall or NATTo set up the system to work with a firewall or NAT Auto Configure the V500 system for specific products as followsConfiguring the BRI Network Interface Configuring Isdn SupportTo configure the Isdn interface settings Go to System Admin Settings Network IsdnTo choose call preferences Configuring Call PreferencesGo to System Admin Settings Network Call Preference Isdn To configure the Directory Server settings Configuring the Global DirectoryConfiguring the Directory Server Settings Go to System Admin Settings Global Services Dialing Rules Setting the Dialing RulesPlacing a Test Call To set the dialing rulesChecking System Status Go to System Diagnostics System StatusTo view System Status information To get information about a status messageKeeping your Software Current To upgrade your software via the InternetAdministrator’s Guide for the V500 System Designing the User Experience Setting the Admin Password Managing User Access to Settings and FeaturesTo set or change the Admin Password Go to System Admin Settings General Settings SecurityTo reset a forgotten Admin Password Screens that Require the Admin Password for AccessGo to System Diagnostics Reset System Select Reset SystemTo allow users to customize the workspace Letting Users Customize the WorkspaceLimiting What Users Can Do With the System Using the System for Specialized ApplicationsTo configure camera settings Configuring Camera SettingsGo to System Admin Settings Camera Designing Video BehaviorsGo to System Admin Settings Monitor Configuring the TV MonitorTo configure the TV monitor Setting Up Using Dual Monitor EmulationSelect Dual Monitor Emulation Using in a Call Call connects Near site presses PIPTo adjust the monitor for natural color Adjusting the Monitor’s Color BalanceGo to System Diagnostics Video Designing Audio BehaviorsSetting the Volume on an External Audio System Configuring General Audio SettingsTo configure general audio settings To set the volumeDesigning General System Behaviors Configuring Call SettingsTo configure call settings Configuring Directory Settings Configuring Remote Control BehaviorTo configure remote control behavior To configure system settingsTo set the call answering mode Setting the Call Answering ModeTo enable AES encryption Enabling AES EncryptionTo set passwords and security options Setting Passwords and Security OptionsTo set the date, time, and location Setting Date, Time, and LocationGo to System Admin Settings General Settings Location Customizing the Workspace Appearance Designing the Home Screen Infrequent Users Kiosk ModeNew Users Advanced UsersTo design the home screen To add sites on the Home screen Adding Sites to the Home ScreenAdding On-screen Instructions Click System Setup Utilities Screen Saver and enterTo enter marquee text To enter screen saver textChanging System Appearance Setting Ring Tones and Alert TonesTo change the color scheme To set ring tones and alert tonesOptions for Supplying Closed Captions to Conferences Configuring Closed CaptioningAudio Options for Closed Captioners Providing Captions Via the V500 Web Interface Go to System Setup Utilities Closed CaptionProviding Captions Via a Telnet Session Getting Started with Calling Administrator’s Guide for the V500 System Managing the System Remotely Accessing the V500 Web Interface Using the V500 Web InterfaceTo configure your browser to use the web interface To access the system using the web interfaceTo upload a profile Managing System Profiles with the V500 Web InterfaceTo store a profile To upload V500 system directory entries Managing Directories with the V500 Web InterfaceTo download a V500 system directory to your PC To view the management servers list Configuring Global ServicesViewing the Management Servers List Requiring an Account Number for Calls Go to System Admin Settings Global Services My InformationAdding My Information To require an account number for callsYour request for help has been acknowledged Requesting Technical Support from the GM S AdministratorGo to Admin Settings Global Services Snmp Setting Up SnmpDownloading MIBs To download the Polycom MIBsTo configure the V500 system for Snmp management Configuring for Snmp ManagementAdministrator’s Guide for the V500 System System Usage and Statistics To view the Call Summary screen Call SummaryCall Statistics Go to System Diagnostics Call Statistics and then selectTo view the Call Statistics screen This screen Displays this informationTo view the Call Status screen Go to System Diagnostics Call StatisticsCall Status To view the Recent Calls screen Go to System Admin Settings Network Recent CallsRecent Calls Information in the Call Detail Report Call Detail ReportTo view and download the CDR via the V500 web interface Data DescriptionSystem Usage and Statistics Disconnect To get an archived CDR Call Detail Report ArchivesAdministrator’s Guide for the V500 System Diagnostics and General Troubleshooting Sending a Message Go to System Setup Diagnostics Send a MessageSystem Screens Quick Reference To send a message via the V500 web interfaceTo access the Diagnostics screens on the system Diagnostic ScreensGo to System Diagnostics Diagnostic Tool System’s user interface V500 web interfaceSelect Diagnostics Network Select Diagnostics CallCall Status screen Call StatisticsError Log Error Log filesSelect Diagnostics Video Select Diagnostics AudioReset System Reset and RestartSelect Reset System Delete System SettingsWhen the V500 system It means IndicatorsWhen the BRI network interface It means System LightsSymptom Cause Solution General TroubleshootingCritical Problems Diagnostics Network Ping to Severe ProblemsCause Codes on page Appendix-4 Speeds screen Moderate IssuesNetwork Call Quality Dialing Mute icon Under Diagnostics Audio to determineGo to Admin Settings Network IP Minor IssuesNetwork Quality of Service and enable Diagnostics Call Statistics screenSettings screen Enable Internal Ringer optionSettings Security and enable web Go to Admin Settings GeneralNormal System Behaviors By Internet How to Contact Technical SupportBy Telephone Administrator’s Guide for the V500 System Maximum Approved Cable Length Part Number Shipped AppendixCable Descriptions LAN Cable Cable DrawingsComposite Video Cable Code Cause Definition Cause CodesStatus Inquiry Was not a suspended call pending. This might be a Local D channel Administrator’s Guide for the V500 System Appendix Important Safeguards Safety and Legal NoticesLimitation of Remedies and Damages EEA Regulatory Notices Administrator’s Guide for the V500 System Underwriters Laboratories Statement Page Isdn BRI IndexIndex See also NAT and security fixed ports 3-11,3-12 See also LAN Index SIP Index Administrator’s Guide for the V500 System
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V500 specifications

The Polycom V500 is a versatile video conferencing solution designed to enhance communication and collaboration in various environments, from small businesses to large enterprises. It combines high-definition video and audio capabilities, making it an ideal choice for organizations looking to improve remote communication.

One of the standout features of the Polycom V500 is its exceptional video quality. It supports high-definition video at resolutions up to 1280x720, ensuring that participants experience crystal clear visuals during video calls. This quality is complemented by Polycom’s renowned audio technology, which includes noise reduction features and advanced echo cancellation, allowing users to hear and be heard clearly, regardless of their location.

The V500 is equipped with the Polycom HDX technology, allowing for seamless interconnectivity with other Polycom systems and third-party video conferencing tools. This interoperability ensures that organizations can connect with clients, partners, and remote teams effortlessly, eliminating barriers to communication. Additionally, the V500 supports various video protocols, enhancing its compatibility with numerous networks and systems.

Another significant characteristic of the Polycom V500 is its ease of use. The system features a user-friendly interface that allows participants to initiate and manage video calls quickly. The remote control and on-screen menus are designed for intuitive navigation, reducing the learning curve for new users. Furthermore, the V500 includes built-in scheduling capabilities, making it easy for teams to organize and participate in meetings.

The device also boasts a range of connectivity options, including HDMI, which ensures that organizations can connect to a variety of display devices and peripheral equipment. The inclusion of a network interface card allows for flexible connections to both wired and wireless networks, catering to different organizational needs.

Security is another critical aspect of the Polycom V500. It includes robust encryption standards to protect sensitive communications, ensuring that businesses can conduct discussions without the worry of data breaches. With features like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS), the V500 prioritizes user privacy and security.

In conclusion, the Polycom V500 stands out as an innovative and reliable video conferencing solution, equipped with key features and technologies that foster effective communication. Its high-definition video and audio quality, interoperability, ease of use, connectivity options, and robust security make it a compelling choice for any organization seeking to enhance their collaboration efforts. Whether used for day-to-day meetings or critical business discussions, the Polycom V500 is designed to facilitate seamless interactions that drive productivity.