Crestron electronic CP-X2514WN, CP-X4014WN, CP-X3014WN user manual Warranty and after-sales service

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10.Warranty and after-sales service

10.Warranty and after-sales service

If a problem occurs with the equipment, please read 8. Troubleshooting (68) section ﬁrst and review all suggested check points. After that, please contact your dealer or service company, if you still have the problem. They will tell you what warranty condition is applied.

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Contents Thank you for purchasing this product FeaturesTrademark acknowledgment Network Presentation Web Control ContentsConnection to the network My Image Function Messeger FunctionNetwork Bridge Function Other FunctionsSecurity precautions when using wireless LAN Do not USE Near the FollowingConnection to the network System requirementsQuick connection System requirementsNetwork settings Manual network connection setting Wired LANThis section explains how to set it up manually Equipments connectionManual network connection setting Wired LAN About IP address Setting manually Setting automaticallyInternet Option setting Manual network connection setting Wireless LAN Preparation for wireless LAN connectionWireless Manual network connection setting Wireless LANWireless LAN connection set up Channel Encryption rating None IP addressAbout IP address Manual network connection setting Wireless LAN Network Presentation Web Control Web Control 17 or 3.2 Crestron e-ControlProjector Web Control User name Password Administrator BlankLogon LAN Projector Web ControlNetwork Information DhcpDisplays and conﬁgures network settings AMX D.DDhcp on Projector Web Control Network SettingsDhcp OFF Other Setup Wired SetupCrestron e-Control Port Settings Displays and conﬁgures communication port settingsProjector Web Control Port Settings Click the Apply button to save the settingsDisplays and conﬁgures e-mail addressing settings Mail SettingsSend Test Mail Alert Settings Displays and conﬁgures failure & alert settingsProjector Web Control Alert Settings Alert Items are shown belowSchedule Settings Displays and conﬁgures schedule settingsProjector Web Control Schedule Settings Schedule settings are shown belowProjector Web Control Schedule Settings Date/Time Settings Displays and conﬁgures the date and time settingsSntp Projector Web Control Date/Time SettingsTime difference Sntp Server AddressSecurity Settings SnmpProjector Control Projector Web Control Projector Control ECO Mode Setup Auto KeystoneAuto ECO Mode Standby ModeSpeaker Audio VolumeMIC Volume Audio SourceOption Auto Search Direct Power onAuto Power OFF MY BUTTON-1Service Remote Control Displays the settings and status of the projector Projector StatusRestarts the projector’s network connection Network RestartDescription Restart Tab Description Log Out Crestron e-ControlOnly English is supported on Crestron e-Control ToolsSources List Crestron e-ControlMain window Selects input from LAN portCrestron e-Control- Main window Crestron Control Tools windowProjector Admin Password Projector Conﬁgures the network settings of the projectorUser Password Crestron e-Control- Tools windowInfo window Projector InformationHelp Desk window Emergency Alert My Image Function Messenger Function Network Bridge Function Connecting devicesLAN port USB Type a port Control port Communication port Communication setupCondition Option menu Service Communication in the Operating Guide Transmission methodTransmission method FULL-DUPLEXOther Functions Mail AlertsMail Alerts Projector Management using Snmp Snmp SettingsEvent Scheduling Event Scheduling Date/Time Settings Following two ports are assigned for the command control Command Control via the NetworkCommunication Port Command Control via the Network Header Data length RS-232Ccommand Check Sum Connection Command FormatReply Error code TCP #9715Reply Data format Authentication Automatic Connection BreakCrestron RoomView Troubleshooting Problem Likely Cause Things to CheckSpeciﬁcations Warranty and after-sales service