Compaq HB1004 Troubleshooting, Table B-1 Diagnosing Hub Indicators, Symptom Cause Solution

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B-1

Appendix B

Troubleshooting

Diagnosing Hub Indicators

The hub can be easily monitored through panel LED indicators to assist the network manager in identifying problems. This section describes common problems you may encounter and possible solutions.

Table B-1

Diagnosing Hub Indicators

Symptom

Cause

Solution

Power indicator does not light

Defective power outlet, power

Check the power outlet by plugging in another

up (green) after power on

cord, or internal power supply

device that is functioning properly. Check the

 

 

power cord with another device. If these

 

 

measures fail to resolve the problem, contact

 

 

Compaq Technical Support at 1678-23143

 

 

 

Link indicator does not light up (green) after making a connection

Network interface (e.g., a network adapter card on the attached device), network cable, or hub port is defective

Verify that the hub and attached device are powered on. Be sure the cable is plugged into both the hub and attached device. Check the adapter on the attached device and cable connections for possible defects. See if your cable is functioning properly by using it for another port and attached device that displays valid indications when connected to the network. Replace the defective adapter or cable if necessary. Also verify that you have not exceeded specified limits for any attached media.

Compaq HB1004 10Base-T Ethernet Hub

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Contents HB1004 10BASE-T HUB Compaq HB1004 10Base-T Hub User Guide Contents Appendix a Appendix C Features OverviewPackage Contents LED Indicators Hub ComponentsRJ-45 Ports Serial COM PortUnit LEDs Hub LED Conditions and DescriptionsStatus Description MDI/MDI-X Slide Switch Port LEDsPort LED Conditions and Descriptions Installation Mounting the HubMounting the Hub on a Flat Surface Mounting the Hub in a Rack Connecting the Hub System Making a Connection via an MDI-X PortPowering On the Hub Making a Connection via the MDI/MDI-X Port PortConnecting the Power Cord Diagnostic Tests LED Diagnostic Test FunctionsTest Function/Component Hub and Port LED Indicators State Indication7A Sample Application Using the HB1004 10Base-T Ethernet Hub ApplicationsSetup and Configuration Preparing for Configuration ManagementOut-of-Band Connection Onsite ConnectionModem Connection Starting the Configuration Program In-Band Connection4Setup and Configuration Open box 6Setup and Configuration Compaq HB1004 System Configuration Main MenuMain Menu Common Menu FunctionsMenu Item Description System Configuration Settings Common Menu Key FunctionsFunction 10Setup and Configuration Displaying System InformationChanging System Configuration System Configuration ScreenAssigning Trap Managers InvalidConfiguring Port Parameters Network Performance14Setup and Configuration Downloading System Software Reverting Configuration to Factory Settings Saving a New Configuration Resetting the Configuration Restarting the AgentSpecifications HB1004 10Base-T Ethernet HubNetwork Criteria Management SupportTroubleshooting Diagnosing Hub IndicatorsTable B-1 Diagnosing Hub Indicators Symptom Cause SolutionPower and Cooling Problems InstallationPort and Cable Assignments Twisted Pair Cable Table B-2 RJ-45 Port Pin AssignmentsPin Using Diagnostic Mode ConfigurationFactory Settings Table B-3 Factory Default SettingsDescription MIB Object Factory Setting DownloadExit Safety Compliance Certification and ComplianceEuropean Union EU Notice Wichtige Sicherheitshinweise Germany2Certification and Compliance Index LED2Index