BOXLIGHT XD-10m manual Troubleshooting Problem The projector is not running

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M a i n t e n a n c e

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T r o u b l e s h o o t i n g

 

 

 

Troubleshooting

Problem: The projector is not running

Make sure that the power cord is properly connected to a fully functional AC electrical outlet. Make sure that the power cord is also properly connected to the projector.

If the projector is plugged into a power strip, make sure the power strip is turned on.

Make sure the projector is turned on.

Problem: Projector is running, but nothing appears on projec- tion screen

Make sure you have removed the lens cap on the projection lens at the front of the projector.

Check the projector’s lamp to ensure that it is securely con- nected in the lamp module. Make sure the lamp access grill is installed. See “Replacing the Projection Lamp” on page 27.

Problem: Only the start-up screen displays

Verify that the cables are connected correctly. See page 7 for connection procedures.

Make sure that the cables do not have any bent pins.

Verify that the proper input source is connected. See “Source (keypad only) or Data and Video (remote only)” on page 14.

You might need to turn everything off and power up the equipment again in the proper order. Refer to your com- puter’s documentation to determine the correct order.

Make sure your laptop’s external video port is turned on. See the “Portable and Laptop Activation Chart” on page 38 or your computer’s manual for details.

Make sure your computer’s video board is installed and con- figured correctly.

Make sure your computer has a compatible video board. The projector isn’t CGA or EGA compatible.

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Contents Page FCC Warning Canada Safety CertificationsEN 55022 Warning Declaration of Conformity TrademarksPage Table of Contents Appendix IndexSafety Definitions Safety Symbols Safety InstructionsSafety Terms Customer Service Important Operating ConsiderationsImage Resolution IntroductionCompatibility Unpacking the ProjectorT r o d u c t i o n Usage Guidelines Warranty If You Need AssistanceSetting UP the Projector Make sure the projector and the computer are turned offT t i n g O j e c t o r Connecting a Computer Connecting a Video Player Powering up the Projector and Adjusting the Image Turning Off the ProjectorT t i n g O j e c t o r Basic Image Adjustment Using the ProjectorAdjusting the Projector I n g O j e c t o r Using the Remote Control Menu/select Using the Keypad and Remote ButtonsSource keypad only or Data and Video remote only Reset keypad only Keystone + remote onlyForward/back buttons remote only Up/down arrow buttonsUsing the On-Screen Menus Keystone Display MenuBrightness Contrast TintColor Blank screenResize Image Menu for Computer SourcesAuto Image Manual Sync Manual TrackingHorizontal Position Vertical PositionImage Menu for Video Sources Video Standard video sources onlyControl Menu Default SourceAuto Source Advanced Menu ResetRear Projection Language Menu Computer resolution Status MenuLamp hours used SourceI n g O j e c t o r Cleaning the Lens Maintenance & TroubleshootingReplacing the Projection Lamp Pull the yellow tab on the lamp module Loosen the captive screw on the lamp module I n t e n a n c e Troubleshooting Replacing the Batteries in the Remote Control Using the Security LockTroubleshooting Problem The projector is not running Problem Only the start-up screen displaysProblem Color or text not being projected Problem The screen resolution is not rightProblem Image isn’t centered on the screen Problem Image is too wide or narrow for screenProblem Image is noisy or streaked Problem Lamp seems to be getting dimmerProblem Lamp shuts off Call Boxlight at 1-800-762-5757 orSpecifications AppendixAccessories Standard Accessories ship with the projectorOptional Accessories Portable and Laptop Activation Chart Key command to Computer Activate port De-activate portFN-F6 FN-F4 FN-F1 NCR Wyse Software driven Zenith FN-F10 Using Video Mirroring with a PowerBook Computer Using SimulScanProjected Image Size Distance to screenDiagonal Maximum Minimum Image WidthIndex D e Page D e Limited Warranty Limitation of Liability