3M 9000PD manual Troubleshooting, Common Problems and Solutions

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3M™ Digital WallDisplay			Troubleshooting

Troubleshooting

Common Problems and Solutions

Symptom		Cause	Solution

Power cannot be turned on.		The power cord is disconnected.	Insert the power cord into an AC
			socket.
		The Master Power Switch is not	Turn on the Master Power
		turned on.	Switch.
		The arm facade is not in place.	Make sure the arm facade is in
			place.

No picture or sound		The desired input source is not	Press the remote control Input
		selected.	button to select a desired input
			source.
		The cables from the input source	Connect the cable to correct input
		are not connected.	source.
		The input source is not turned on	Turn on input source
		or not displaying an image. (e.g. If
		a notebook computer, the external
		monitor port is not turned on.)

The lamp will not ignite or has		The internal temperature is too	Clear blocked ventilation holes.
turned off.		high.
		The lamp has reached maximum	Replace lamp.
		life or has prematurely failed.

The projection arm opens, then		The lamp will not ignite.	Replace lamp.
closes.

Sound is heard with no picture.		The VGA/Video cables are not	Connect the cables to the correct
		connected.	input source.
		The VGA/Video/Audio cables are
		connected to the wrong input.

Picture is displayed with no sound		The VGA/Video cables are not	Connect the cables to the correct
		connected.	input source.
		The audio cables are connected to
		the wrong input.
		The volume is set to Minimum.	Turn up Volume.
		The Mute is on.	Turn off Mute.

Picture is dark.		The Colorful—Brightsetting must	Adjust Colorful—Bright slider
		be adjusted.	setting.
		The lamp needs to be replaced.	Replace lamp.

© 3M 2005. All Rights Reserved.

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Contents Operator’s Guide This page intentionally left blank for printed version Contents Troubleshooting MaintenanceService Information Menu SystemIntroduction Safety InformationThank You for Choosing 3M Intended UseTo reduce the risk associated with hazardous voltage Introduction 3M Digital WallDisplayTo reduce the risk associated with muscle strain and impact To reduce the risk associated with chokingTo reduce the risk associated with tripping over cables To reduce the risk associated with radio interferenceImportant Notes Trademarks Product Safety Label3M Digital WallDisplay Technical Support PatentsFCC Statement-Class a EEC Statement-Class aModel Differences Model Identification and DifferencesIdentify Model What’s Next? ContentsOptional Accessories Part Identification 3M Digital WallDisplay Features Recommendation and Things to Consider Before Installing Installation and System SetupLocation of Unit Air VentilationInstallation and System Setup 3M Digital WallDisplay Installing the Wall BracketInstallation for a Hollow Wall-Drywall Unpacking Wall Bracket and HardwareUnpacking the 3M Digital WallDisplay Hanging the 3M Digital WallDisplay3M 2005. All Rights Reserved System Setup Operation 3M Digital WallDisplay OperationStartup Shutdown Remote Control Unit 3M Digital WallDisplay Remote Control UnitFeatures Forward Keypad Rear Keypad Installing or Replacing Batteries Menu Navigation Menu SystemColorful-Bright Slider Menu System 3M Digital WallDisplayWarm-Cool Slider Volume SliderMute Menu Function Input Select Menu Reset All MenuMain Returns to main menu Exit Leaves the menu system Image Adj Sub-MenuBanding Tools Sub-Menu General Maintenance MaintenanceLamp Usage Onscreen Lamp MessagesLamp Replacement 5a 5b 3M Digital WallDisplay Resetting Lamp Hours Replacing ProjectionScreen Optical Engine Adjustment 3M Digital WallDisplay Replace the optical adjustment door Common Problems and Solutions TroubleshootingMessage Meaning Onscreen MessagesOrdering Parts or Getting Information Service InformationReplacement Parts Appendix 3M Digital WallDisplay SpecificationsAppendix Computer Compatibility Input/Output Signal Specifications3M Austin Center 3M Canada 3M Mexico, S.A. de C.V 3M Europe