Onkyo TX-NR809 instruction manual Troubleshooting, Updating the Firmware via USB

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7 Using 8ON/STANDBY on the front panel, turn off and on the AV receiver.

Do not use 8RECEIVER on the remote controller. Congratulations! You now have the latest firmware installed on your Onkyo AV receiver.

Troubleshooting

Case 1:

If “No Update” is displayed on the front display of the AV receiver, it means that the firmware has already been updated. You do not need to do anything further.

Case 2:

If an error occurs, “Error!! *-** No media” is displayed on the front display of the AV receiver. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action.

■Errors during an update via network

Error Code

Description

*-10,*-20

The Ethernet cable was not detected.

 

Reconnect the cable properly.

 

 

*-11,*-13,*-21,

Internet connection error.

*-28

Check the following items:

 

• Make sure the IP address, subnet mask,

 

gateway address, and DNS server are

 

configured properly.

 

• Make sure the router is turned on.

 

• Make sure the AV receiver and the router are

 

connected with an Ethernet cable.

 

• Make sure your router is configured properly.

 

See the instruction manual of the router.

 

• If your network allows only one client

 

connection and there is any other device

 

already connected, the AV receiver will not

 

be able to access the network. Consult your

 

Internet Service Provider (ISP).

 

• If your modem does not function as a router,

 

you will need a router. Depending on your

 

network, you may need to configure the

 

proxy server if necessary. See the document

 

provided by your ISP. If you are still unable

 

to access the Internet, the DNS or proxy

 

server may be temporarily down. Contact

 

your ISP.

 

 

Others

Retry the update procedure from the

 

beginning. If the error persists, please contact

 

Onkyo Support (➔ page 87) and provide the

 

error code.

 

 

Case 3:

If an error occurs during the update process, disconnect then reconnect the AC power cord and try again.

Case 4:

If an error occurs due to a wrong selection of input sources, turn off and on the AV receiver. Then retry the update.

Case 5:

If you do not have an Internet connection, please contact Onkyo Support (➔ page 87).

En

Updating the Firmware via USB

The AV receiver allows you to update the firmware using a USB device.

Note

•Never unplug or turn off the AV receiver during the update process.

•Never plug or unplug an HDMI cable or a USB device during the update process.

•Never unplug the USB storage device containing the firmware file or the AC power cord during the update process.

•Do not attempt to access the AV receiver from your PC while it is being updated.

•It takes maximum 60 minutes to complete the firmware update.

•The AV receiver will retain all your settings after the update is finished.

Before you start

•Set the “HDMI Control(RIHD)” setting to “Off” (➔ page 60).

•Turn off the controller device connected via RS232C and via Ethernet network.

•Turn off Zone 2 and Zone 3.

•Stop playback of contents from Internet Radio, iPod/iPhone, USB or servers, etc.

•If there is any data in the USB device, remove it first.

Update procedure

1

Connect a USB device to your PC. If there is any

 

data in the USB device, remove it first.

2

Download the firmware file from the Onkyo web

 

site. The file name is as follows:

 

ONKAVR****_************.zip

 

Unzip the downloaded file. The following three

 

files are created:

 

ONKAVR****_************.of1

 

ONKAVR****_************.of2

 

ONKAVR****_************.of3

3

Copy the extracted files to the USB device. Be

 

careful not to copy the zip file.

4

Remove the USB device from your PC and

 

connect it to the USB port on the AV receiver.

 

When the AV receiver has two USB ports, you can

 

use either one.

5

Make sure the AV receiver and TV are turned on.

 

If the AV receiver is in standby mode, press

 

8ON/STANDBY on the AV receiver to light up the

 

front display.

6

Select the USB input source.

“Now Initializing” is displayed on the front display and then the name of the USB device is displayed. It takes 20 to 30 seconds to recognize the USB device.

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Contents TX-NR809 Board above the apparatus shall be set 10 cm Local regulations when disposing of batteries10 cm 4 at the rear. The rear edge of the shelf or Away from the rear panel or wall, creating a flue-likePrecautions Aiming the remote controller Supplied AccessoriesInstalling the batteries TransmissionContents Amplifier FeaturesServices available may vary depending on the region ProcessingTHX Select2 Plus North American and Taiwan models Front & Rear PanelsFront Panel European, Australian and Asian modelsDisplay Zone 2 and Zone 3 PRE/LINE OUT jacks Rear PanelFront L/R, CENTER, Surr L/R, SB/FH/FW Subwoofer Front L/R, CENTER, Surr L/RDimmer button Display button Muting button Remote ControllerControlling the AV Receiver Controlling the tunerConnecting the Speaker Cables Connecting the AV ReceiverConnecting Your Speakers Screw-type speaker terminalsAttaching the Speaker Cable Labels Speaker ConfigurationSpeaker Connection Precautions Number SpeakersBi-amping the Front Speakers Using Dipole SpeakersUsing a Powered Subwoofer TipConnecting a Power Amplifier AV Cables and Jacks Connecting AV componentsAbout AV Connections Hdmi cableJack Components Assignable Connecting Components with HdmiAudio Return Channel ARC function Audio Return Channel is set to AutoConnecting Your Components EFGHow to record a video source Jack/Port Components AssignableSystem On/Auto Power On Connecting Onkyo uComponentsConnecting a Recording Component Remote ControlPlug the power cord into an AC wall outlet Connecting the AntennasConnecting the Power Cord North AmericanTurning On AV receiver enters standby modeTurning On/Off the AV Receiver Turning OffPlayback Selecting the Language for the Onscreen Setup MenusControlling Contents of USB or Network Devices Playing the Connected ComponentEnter Understanding Icons on the DisplayPlaying an iPod/iPhone via USB Playing a USB Device Listening to Internet RadioTop menu of Internet Radio Listening to Other Internet RadioRegistering My Favorites*1 Playing Music Files on a Server Windows Media Player 11 SetupWindows Media Player 12 Setup Remote PlaybackTuning into Radio Stations Using Remote PlaybackUsing the Tuner Listening to AM/FM RadioMode Presetting AM/FM StationsUsing RDS excluding North American and Taiwan models Listening to Traffic News TP Displaying Radio Text RTFinding Stations by Type PTY Measurement procedure Using Basic FunctionsUsing the Automatic Speaker Setup First measurement positionUse q/wto select a target, and use e/rto change the setting When you’ve finished making the settings, press` Cancel Press Enter Disconnect the speaker setup microphoneError Messages Changing the Speaker Setup ManuallyUsing the Listening Modes Selecting Listening ModesExplanatory Notes Following audio formats are supported by the listening modeAbout Listening Modes Input SourceOnkyo-Original DSP Listening Modes Listening ModesDTS DSD*6Audyssey DSX *8 THXListening Mode Description Input Speaker Source Layout Setting the Display Brightness Using the Home MenuUsing the Sleep Timer Changing the Input Display Using the Whole House ModeDisplaying Source Information VCR/DVRMuting the AV Receiver Using HeadphonesSelecting Speaker Layout Press Receiver followed by SP Layout repeatedly to selectUsing Easy Macros RecordingCommon Procedures in Setup Menu Advanced SetupOn-screen Setup Menus Explanatory NotesInput/Output Assign Monitor OutBD/DVD, VCR/DVR, CBL/SAT, GAME, PC TV/CD, PHONO, Port Hdmi InputComponent Video Input BD/DVD, VCR/DVR, CBL/SAT, GAME, PC, AUX TV/CD, PHONO, PortDigital Audio Input Speaker SetupSpeaker Settings Analog Audio InputCenter*1, Surround*1, Surround Back*2*3*4 Subwoofer PhaseFront Front Wide*1*2*4, Front High*1*2*4Level Calibration Wireless SubwooferSpeaker Distance UnitBGC Equalizer SettingsTHX Audio Setup Dolby Audio AdjustMultiplex/Mono LFE Level Theater-DimensionalAudyssey DSX Source Setup AudysseyName Edit IntelliVolumeSync Wide Mode*1*2 Picture AdjustTo correct a character Picture Mode*1Film Mode*3*5*6 Resolution*3*5Game Mode*3*4*5 Edge Enhancement*3*5*6Audio Selector Listening Mode Preset Charge ModeOSD Setup Hardware SetupVolume Setup MiscellaneousMulti Zone TunerAudio Return Channel Auto StandbyAudio TV Out Lip SyncDhcp Firmware UpdateNetwork Using the Audio Settings Remote Controller SetupLock Setup Late Night Dolby VolumeSpeaker Levels Music Optimizer Music OptimizerRe-EQ Re-EQMulti Zone Connecting Your Zone 2 Speakers Directly to the AV receiverConnecting the Zone Speakers to an Additional Amplifier Making Multi Zone Connections8RECEIVER Operating on the remote controllerControlling Zone 2/3 Components Muting Zones Adjusting the Volume for ZonesAdjusting the Tone and Balance of Zone Using a Multiroom Kit with Other Components Using a Multiroom Kit with ZoneUsing a Multiroom Kit with a Cabinet UP-A1 Dock Using the Onkyo DockIPod/iPhone Playback via Onkyo Dock Controlling Your iPod/iPhone RI DockAvailable buttons RandomUse q/wto select a category, and then press Looking up for Remote Control CodePress Receiver followed by Setup Use q/w/e/rto select a character, and then pressEntering Remote Control Codes Resetting the Remote Controller Remote Control Codes for Onkyo Components Connected via uResetting Remote Mode Buttons Controlling Other Components8SOURCE*1 Input Enter Setup Search Repeat Random ModeVCR/PVR Guide TOP MenuFollowing buttons cannot learn new commands Learning CommandsDeleting Acquired Commands RemoteRunning Macros Using Normal MacrosMaking Macros Deleting MacrosAudio TroubleshootingPower Speaker volume cannot be set as required There’s no sound with a certain signal formatCan’t select the Pure Audio listening mode About DTS signalsTuner Remote ControllerVideo Zone 2/3 UP-A1 Dock for iPod/iPhoneRecording Music Server and Internet RadioUSB Device Playback OthersImportant Note Regarding Video Playback Component Video Monitor OUTUpdating the Firmware via Network Firmware UpdateUpdate procedure Before you startUpdating the Firmware via USB TroubleshootingErrors during an update via network Errors during an update via USB Press Receiver followed by Setup on Remote controllerUsing 8ON/STANDBY on the front panel, turn Select via USB and press EnterConnection Tips and Video Signal Path Video Connection FormatsAudio Connection Formats OUTOutput Video Resolution ChartOutput Input 4K *2 1080p/24 1080i 720p 480p/576p 480i/576iOperations that can be performed with Connection Using an RIHD-compatible TV, Player, or RecorderAbout p-compatible components Confirm the settings How to connect and setupConfirm the connecting and setting Operate with the remote controllerAbout Copyright Protection About HdmiSupported Audio Formats Network Requirements Network/USB FeaturesConnecting to the Network Server playback Server RequirementsUSB Device Requirements Remote playbackSupported Audio File Formats About DlnaVideo Section SpecificationsAmplifier Section Tuner Section GeneralAudio Outputs OthersMemo 4 0 0 7 0
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