Gateway WBR-100 manual Troubleshooting

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Chapter 5: Troubleshooting

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Contents Installationguide Contents Specifications TroubleshootingSafety, Regulatory, and Legal Information GlossaryIntroduction Features Precautions Important safeguardsPackage contents Parts and accessories Description FrontLEDDescription Back Connector/control DescriptionInitial setup Making connections Connecting the hardwarePreparation To connect the hardwareMaking connections To configure computers using Windows XP Configuring the computersTo configure computers using Windows Configuring the computers To configure computers using Windows 98SE or MeContacting the router Contacting and configuring the routerTo contact the router Contacting and configuring the router To configure the router Configuring the routerContacting and configuring the router Initial setup If you selected Other e.g., Fixed Wireless Initial setup Routine Router SettingsStatusand Configuring LAN settings Using router settings and featuresTo configure the LAN settings Using router settings and features To configure the wireless settings Configuring wireless settingsUsing router settings and features Routine Router Settings and Status To change the password Changing the passwordTo review the router status Checking router statusPage Setting up wireless operation To manually enter the WEP encryption key in Windows XP Configuring WEP security in Windows XPReturning the router settings to the default settings Advanced Advanced features To configure the advanced Internet settings Configuring advanced Internet settingsAdvanced Features and Configuration Advanced features To configure the Access Control settings Configuring access control settingsAdvanced features Advanced Features and Configuration To turn on remote management Turning on remote managementTo set up a virtual server Setting up a virtual serverUsing a dynamic DNS service To use a Dynamic DNS service Upgrading the firmware To upgrade the firmwareUsing the PC Database To use the PC Database Advanced Features and Configuration To change router Options Changing router optionsAdvanced Features and Configuration To change router security settings Changing security settingsEstablishing a router security scheme Change log settings To make log settings To set the MAC address Set the MAC addressTo set the routing configuration Configure routingAdvanced Features and Configuration Troubleshooting To use the ping utility to obtain an IP address Ping utilityPing utility To resolve an IP addressTo set a static IP address using Windows XP Setting a static IP addressTo set a static IP address using Windows 98SE and Windows Me To set a static IP address using WindowsClick the DNS Configuration tab, then click Enable DNS Your wireless router will not turn on no LEDs Problem resolutionYou cannot access your wireless router Problem resolution Troubleshooting Click the Link Information tab Troubleshooting Service description How to reach Automated troubleshooting systemResource Service description How to reach Technical SupportTroubleshooting Glossary a Terms you should know Terms you should know Appendix a Glossary Terms you should know Appendix a Glossary Specifications B Specifications Regulatory compliance statements Wireless GuidanceAppendix C Safety, Regulatory, and Legal Information Page Unintentional emitter per FCC Part United States of AmericaPage FCC declaration of conformity California Proposition 65 WarningTrademark Acknowledgments All Rights ReservedAppendix C Safety, Regulatory, and Legal Information MAN 802.11B Router GDE R0 8/03