Gateway WBR-100 manual Problem resolution

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Problem resolution

Make sure that all computers are using the same subnet mask.

If you are using DHCP though the router, make sure that the other computers are set to obtain IP addresses from DHCP.

If you assigned IP addresses to the computers, make sure that all computers have different IP addresses. For home networks, IP addresses should be 192.168.N.N where N is a number you assign between 0 and 254. The first N should be the same for all computers on your network and the second N should be different for all computers on your network.

If you are operating in wireless mode, make sure that the router and each wireless network adapter have the same settings for mode, SSID, channel and encryption type.

Check the signal strength of your wireless network. For more information, see “Your wireless Ethernet network is running slower than you expect” on page 65.

Your wireless Ethernet network is running slower than you expect

If your wireless Ethernet network is running slower than you expect, you should check your network signal strength. If you find the signal strength is low, try moving to a new location to increase the signal strength.

Important

Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, floors, and doors.

To check the signal strength of your wireless Ethernet network in Windows XP:

1 Click Start, then Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet Connections. The Network and Internet Connections window opens.

2 Click/Double-click Network Connections. The Network Connections window opens.

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Contents Installationguide Contents Troubleshooting SpecificationsSafety, Regulatory, and Legal Information GlossaryIntroduction Features Important safeguards PrecautionsPackage contents Parts and accessories Front DescriptionLEDDescription Connector/control Description BackInitial setup Connecting the hardware Making connectionsPreparation To connect the hardwareMaking connections To configure computers using Windows Configuring the computersTo configure computers using Windows XP To configure computers using Windows 98SE or Me Configuring the computersTo contact the router Contacting and configuring the routerContacting the router Contacting and configuring the router Configuring the router To configure the routerContacting and configuring the router Initial setup If you selected Other e.g., Fixed Wireless Initial setup Routine Router SettingsStatusand To configure the LAN settings Using router settings and featuresConfiguring LAN settings Using router settings and features Configuring wireless settings To configure the wireless settingsUsing router settings and features Routine Router Settings and Status Changing the password To change the passwordChecking router status To review the router statusPage Setting up wireless operation Configuring WEP security in Windows XP To manually enter the WEP encryption key in Windows XPReturning the router settings to the default settings Advanced Advanced features Configuring advanced Internet settings To configure the advanced Internet settingsAdvanced Features and Configuration Advanced features Configuring access control settings To configure the Access Control settingsAdvanced features Advanced Features and Configuration Turning on remote management To turn on remote managementSetting up a virtual server To set up a virtual serverUsing a dynamic DNS service To use a Dynamic DNS service To upgrade the firmware Upgrading the firmwareUsing the PC Database To use the PC Database Advanced Features and Configuration Changing router options To change router OptionsAdvanced Features and Configuration Establishing a router security scheme Changing security settingsTo change router security settings Change log settings To make log settings Set the MAC address To set the MAC addressConfigure routing To set the routing configurationAdvanced Features and Configuration Troubleshooting Ping utility To use the ping utility to obtain an IP addressTo resolve an IP address Ping utilitySetting a static IP address To set a static IP address using Windows XPTo set a static IP address using Windows To set a static IP address using Windows 98SE and Windows Me Click the DNS Configuration tab, then click Enable DNS Problem resolution Your wireless router will not turn on no LEDsYou cannot access your wireless router Problem resolution Troubleshooting Click the Link Information tab Troubleshooting Automated troubleshooting system Service description How to reachResource Service description How to reach Technical SupportTroubleshooting Glossary a Terms you should know Terms you should know Appendix a Glossary Terms you should know Appendix a Glossary Specifications B Specifications Wireless Guidance Regulatory compliance statementsAppendix C Safety, Regulatory, and Legal Information Page United States of America Unintentional emitter per FCC PartPage California Proposition 65 Warning FCC declaration of conformityAll Rights Reserved Trademark AcknowledgmentsAppendix C Safety, Regulatory, and Legal Information MAN 802.11B Router GDE R0 8/03